Entry Level Customer Service Representative Resume Format in Word Free Download -->

Entry Level Customer Service Representative Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download


Lanida Fontaine
2055 Boonos Ferry.                                  dwvoss1@gmail.com                             Home: (420) 570-7021
Palestain, SA 25101                                                                                              Cell:  (420) 7015-5511


OBJECTIVE

To obtain a full-time Database Developer position that utilizes years of data development, application and computer usage.

SUMMARY

            -  Five years of Data Development                    -  United States Air Force 1987-1995
            -  Self Starter
            -  Goal Orientated

DATA DEVELOPMENT/COMPUTER SKILLS

            -  Microsoft Access                   -  Relational Algebra                  - AS400
            -  SQL                                      -  Visual Basic
            -  ICOMS                                 -  C++

EDUCATION

Bellarmine University                                                    Louisville, KY
B.S. in Computer Information Systems                           05/2006
Minor in Business Administration

EXPERIENCE

Insight Communications: Louisville, KY                                                              2008-Present
Customer Service Representative
-          Answer and respond to multiple incoming calls involving customer cable issues.
-          Handle customer care using ICOMS and Cisco Equipment.
-          Build confidence with customers by successfully resolving service problems.
-          Generate and complete sales with skill and precision using ICOMS.

Chenoweth Hills Property Association: Louisville, KY                                       2008-Present
Database Operator/Designer
-          Keep all data current when updates come in from association.
-          Created current database with emphasis on Microsoft Access and Excel.
-          Run and deliver reports in timely manner.

HR Affiliates: Louisville, KY                                                                                    2006-2008
Humana Contract Loader
-          Built the first Ancillary Database using Microsoft Access, Visual Basic, and SQL.
-          Contacted hundreds of providers in gathering information for rebuilding Humana’s Home Health Provider Information website.
-          Contacted providers to participate in Humana’s Home Infusion Network.
-          Involved in many projects that strengthened Microsoft Access skills.
-          Built strong relations with health care providers.


                                                                                Lanida Fontaine
: Page 2
Citizens Security Life: Louisville, KY                                                                       2005-2006           
Computer Operator/IT Department
-          Generated daily and monthly billing and status reports using AS400.
-          Identified and resolved AS400 problems with head supervisor.

Cracker Barrel: Louisville, KY                                                                                 1999-2006
Cashier/Retail
-          Responsible for maintaining up to $2,000 in cash per shift.
-          Coordinated inventory control with retail supervisor.

Olive Garden: Louisville, KY & Bowling Green, KY                                                 1995-1999
Host/Alley Coordinator
-          Provided customer care and diligently seated guests.
-          Maintained integrity and quality in restaurant service.
-          Worked to quickly and accurately present food to customers in a pleasing manner.

United States Air Force                                                                                          1987-1995
Communications/Navigational/Instrumentation Specialist
-          Maintained and operated communication, navigational, and instrumentation equipment for several types of military aircraft.
-          Worked on the ABCCC program at Keesler Air Force Base.
-          Obtained secret security clearance.
-          Earned Honorable Discharge with E-4 rank.
-          Tours of duty included Keesler (five years), Yakota (two years), and Davis Monthan (ten months) Air Force Bases.

AFFILIATIONS

                  -      Bowen Elementary PTA Member
                  -      St. Michaels Church Member


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