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Software
Development Manager/IT Director
401 S OPak Grove
SUMMARY:
PROFESSIONAL EXPERIENCE:
United States Air Force, Stationed World Wide
Oklahoma
State University
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Panton
Vang
Software
Development Manager/IT Director
401 S OPak Grove
SUMMARY:
Results driven IT
Leader with 19 years experience in overseeing and planning technology programs
and administering multimillion dollar budgets. Proven background in team-building, motivation
and effective communication. Strong
analytical and problem solving skills. Experienced in working cross-functionally
assessing situations, developing go-forward strategies and tactics to improve
revenue, reduce costs and improve operational efficiency. Adept at managing
domestic and offshore teams.
PROFESSIONAL EXPERIENCE:
Director Application Development 2010
to Present
Mid Continent
Group., Tulsa, OK
150+ million in
annual revenue. Insurance Industry
Primary
responsibility is managing two different technology groups; Software Development
and Quality Assurance. Managing the software development activities, technical
leadership and mentoring, process improvement, working with product management
on new features and enhancements. Other responsibilities include providing
technical direction on platform and technology selection, working with internal
and external technology groups to design integration components, addressing
customer issues/escalations, working with IT infrastructure team on
software/hardware support, maintenance and deployment activities, working with
HR on talent acquisition. Vendor contract negotiations and oversight.
·
Active
key member of the Executive Steering Committee to establish company long and
short term goals and identifying development’s role in supporting those.
·
Key
member of the 2011 Annual SOX Audit – Zero Issues Found
·
Introduced
and led a company wide initiative establishing new change request submission,
prioritization, and construction and delivery process.
o
Consolidated
submission and management tools from 4 to 1.
o
Streamlined
the Project Review Process reducing the time to scheduling by 24%
o
Reduced
the variance between estimated and actual development costs to less than 10%
o
Improved
Quality Delivery (Post Production Repair Costs) by 12%
o
Implemented
a development process based on an incremental predictive model versus a chaotic
reactionary approach.
·
Allocate
appropriate resources to ensure predictable delivery of multiple applications
and projects
·
Partner
with product management to set the direction for application development
·
Attract
exceptional engineers, building teams, and energizing / motivating the
organization
·
Handle
recruitment, training and performance management of team members
Product Development Manager 2009 to 2010
Solarc Inc.,
Tulsa, OK and Houston, TX
77+ million in
annual revenue. Commodity Trading and Risk Management Software
Responsible for
the Product Development of the core Right Angle product. Oversaw development
teams in US, Canada and India, technology planning, development strategies,
staff development, partnership relations, contract negotiations and project
reporting
·
Set
Development goals, processes & objectives.
·
Advise
Executive Management in preparing long and short-range plans for product
development.
·
Managed
the delivery of 8 critical migration projects in 10 months.
·
Increased
quality and performance by introducing benchmarks against industry standards
o
Increased
primary development productivity by 16%
o
Reduced
pre-release development repair costs by 47%
·
Implemented
Release Management Process, reducing post release repair costs.
·
Established
management controls to improve project estimating and risk management
Manager Software Development and Quality Assurance 2001
to 2009
United States
Investigative Service (Commercial Division), Tulsa , OK
$180+ million in
annual revenue. Background Investigation and Pre-Employment Screening
Responsible for
the Software Development and Quality Assurance Department with 38 full time
employees, 6 of which are direct reports, and a contingent workforce here in
the US and Internationally. Responsible for all customer facing, vendor
interaction and Finance applications, specifically those related to Ordering,
Fulfillment, Invoicing and Balance Management.
·
Responsible
for setting Development departmental goals, strategies, & objectives.
·
Reassess
and redefine priorities as appropriate in order to achieve performance
objectives.
·
Advise
Executive Management in preparing long and short-range plans for applications
selection, systems development, systems maintenance, production activities and
necessary support resources.
·
Responsible
for formalizing and improving methodologies, processes, standards and tools for
software development, implement and educate selected testing methodology for
development projects
o
Implemented
standardized development lifecycle (MSF). Enabled reduction in staff by 18%
while still maintaining efficiency and quality.
o
Implemented
Release Management Process, increased application delivery quality by 23%.
·
Key
team member for initial Sarbanes Oxley (SOX) compliance internal audit. No
major findings in Development.
·
Key
team member in multiple security audits and application vulnerability
assessments with 100% compliance.
·
Negotiate,
review and manage all development vendor contracts. Currently managing
out-sourced development efforts in India
and on site in Tulsa .
·
Manage
multiple cross functional projects ranging in budget from a few thousand
dollars to multi million.
o
IT
Manager in charge of two accounting system migrations and custom integrations.
Initially from an internally developed mainframe system to Great Plains and
then from Great Plains to CostPoint. Currently
the IT Point Of Contact of the Commercial Division for the new migration to
SAP.
o
Managed
the implementation of a new predictive dialing system to support our internal
call center. This project resulted in a $600,000 first year cost savings. Built
on Oracles automated dialing system and integrated into our internally
developed workflow management system.
·
Support
all aspects of our customer pricing, invoicing systems. Currently we are
processing 4,000,000 transactions monthly totaling $15 million across 35,000
accounts.
·
Technical
stack primarily driven by Microsoft Technologies to include C# .NET and
Microsoft SQL. Due to legacy application support and as a result of acquisitions
we do support the following languages, VB.NET, VB, FORTRAN, ASP, Ruby, and
databases, Oracle and MySQL.
Manager Software Development 1999
to 2001
Higganbotham, Oklahoma City , OK
Energy/Mineral
Rights Company, Start-up Company
Responsible for creating
the strategic vision (Road Map) of the development group to support the overall
vision of the company. Responsible for
managing all software development, quality assurance and the development
infrastructure. Played a key role
communicating with our strategic partners, investors, internal customers,
target acquisitions and 3rd party technology partners.
·
Recruited,
hired and retained all IT development personnel in Tulsa
and Oklahoma City , OK to develop custom client software
solutions.
o
Internet
based mineral rights auctioning system. Enabling pre-screened users to auction
mineral rights to qualified bidders. Site acted as a portal allowing the
exchange of information among other interested parties within the oil and gas
industry. Written in ASP utilizing a Microsoft SQL database.
o
Internal
purchase request and routing system for a major telecommunication company. Due
to client requirements, this system was developed utilizing ColdFusion with an
Oracle database.
o
Several
tradition eCommerce websites for clients in a variety of industries. Primarily
built on Microsoft Technologies (ASP, SQL Databases)
·
Assisted
executive management team by establishing a strong technology
platform/direction.
·
Planned
and built a development data center in Tulsa
OK .
Squadron Software Development Manager 1989 to 1999
US Military
Reporting directly
to 55th Communications Squadron Flight Commander. Responsible for most
architectural design decisions and the management of two development teams that
supported a key system for the Department of Defense (DOD) and the Federal
Aviation Administration (FAA)
·
Military
Aerospace Management System – This system managed the use of over 3000 DOD and
FAA airspaces. This system would do real-time analysis of air crew flight plan
nation wide. Evaluate the likely hood of a conflict and would send
notifications to the flight crew that there was a scheduling conflict and that
a required re-scheduling must occur. This system required a 100% safety
tolerance. This system is written in COBOL on a VAX system.
·
Also
was the lead on several DOD Flight, Squadron and Command level websites. These
websites were written in ASP utilizing a Microsoft SQL database.
EDUCATION:
Community College of the Air Force
Major: Computer
Science
Major:
Architecture Design
Other Credentials
·
Microsoft
Solutions Framework
·
Tulsa University Mini MBA(Center for Executive &
Professional Development)
·
Certificate
of Achievement – Intense .NET C#
·
Top
Secret Security Clearance
·
United States Air Force Computer Programming
Certification Course
·
United States Air Force Advanced Computer Programming
Certification Course
·
NCO
Professional Military Education Graduate – Academic Achievement Award
·
Quality
Air Force Management Course
·
Awards
-
Air
Force Achievement Medal
-
Air
Force Good Conduct Medal
-
National
Defense Service Medal
-
Southwest Asia Service Medal (Campaign Star)
-
Joint
Meritorious Unit Award
-
Outstanding
Unit Award
TECHNICAL EXPERTISE: SOFTWARE/LANGUAGES
C#, ColdFusion,
TCL, VB.Net, ASP, ASP.Net, ADO.Net, .Net Web Services, Visual Studio.Net, Visual
Source Safe, Subversion, JavaScript, XML
and XSL, HTML, VBScript , Visio, Visual Interdev, Visual Basic (3,4,5, and 6
including ADO, ActiveX, and Object Oriented Programming), SQL, MTS, COM,
FrontPage, Macromedia’s Flash and Dreamweaver, All Windows Operating Systems.
SQLServer and IDMS. Assembly, ADA ,
COBOL, Oracle 9i
Also extensive experience
in most Software Development Lifecycles (Waterfall, MSF, Agile, Extreme),
Project Management Methodologies (PMBOK) and IT Management concepts and
policies (ITIL)
(References Available Upon
Request)
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