Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
TECHNICAL SKILLS:
over five years:
Retail/ POS Field Technician (On-Call) 3/2006-present
Swap Server and Migrate Data (Dell Optiplex 755), Replace server mainboard and processors (IBM X235); Change hard disk drives (IBM 206; HP DL380; Replace Server UPS / UPS battery; Maintain customer movie/ audio kiosk stations; Replace Signature Devices, Replace router; Install new software / Operating system on PCs, customer kiosks, and RF Hand Held Scanners (Pocket PC 2000 to Windows Mobile 2003); Replace parts on Microcom Thermal Label Printer (Barrister Services); Upgrade firmware on and configure 370 flat panel TVs for hotel.
Sample Clients: Seven Eleven, AT&T, McDonalds, Western Union (TDX Tech), Firestone (CStrategic Solutions), Petco (Wincor); Office Depot (GA Services/ Core Technology Solutions), Fred Meyer (Vision Point of Sale/ Red Dot Net); OfficeMax (Kforce); Hilton Hotels (Smartsource-yourIT-DecisionOne- Philips TV)
HP Field Technician (On-Call) 2/2008- present.
Replace HP-Compaq desktop and notebook system boards; Replace document scanner; Configure printer for and Supervise install/deinstall, and move of HP LaserJet M3035xs and 4345xs multifunction printers; Install, configure, test Servers; Replace server components; Deploy thin client machines.
Sample Clients: Chase-Washington Mutual Bank (Connexion -Siemans Business Services), 5/2009, 4/2010; Countrywide Home Loans (TAC Worldwide- GST Inc); Smith Barney (Peak Systems); U.S. Air Force; Hertz Car Rental; U.S. Postal Service (Barrister Global Services and Modis), 4/2009; U.S. Food and Drug Administration (Ajilon Consulting - GTSI).
Tech Support Tester, Intel Corp (Kelly IT), summer 6/2006 to 7/31/2006.
Execute tests on various configurations of Workstation and Server platforms. Install operating systems, run commercial software and workload tests, check device manager, network and wireless performance.
OTHER EXPERIENCE:
Technology Coordinator, Seattle Community Network (SCN), 2003-2004.
Coordinated project for rebuilding /refurbishing, distributing used computers to community agencies and individuals; managed inventory; respond to calls for on-site hardware/ software installation and troubleshooting; setup and maintained computer lab; cabled apartments to T1 line; worked well with diverse clientele, including senior citizens.
Technology Coordinator, Americorps VISTA program, 2002-2003.
Manage computer-rent-to-own project managed inventory; respond to calls for on-site hardware/ software installation and troubleshooting; set up and maintain computer labs; assess, rebuild, refurbish, distribute over 60 used computers going to agencies and individuals; cabled apartments to T1 line (RJ45 crimping); worked well with diverse clientele, including professional staff, low income single parents, children, and senior citizens.
Desktop Support Lab Aide and Tutor, South Seattle Community College, 1999-2001. Desktop applications support for computer facility of 96 PCs; tutored users in computer technology subjects; worked well with diverse clients, including professional staff, African and Asian immigrants.
EDUCATION:
South Seattle Community College, Seattle, Washington
GPA: 3.7; Deans List
A.A.S., LAN Service Technician (hardware troubleshooting and repair), 2000
A.A.S., Help Desk and Computer Applications, 2001
A.A.S., Web System Administration, 2001
Certificate in Electronic Publishing, 2001
Highlights: Courses and hands-on training in Research and Customer Service, Project Management, Human Relations in Management; Proposal and Grant Writing, English Composition; Technical Writing; Psychology and Human Development, Education; Web Design, eBusiness, Linux, Novell Netware, Windows NT, Windows 2000 server, and Microsoft Office (Word, Excel, PowerPoint, Access), Visual Basic, Adobe PageMaker and Photoshop,
Evergreen State College, Olympia, Washington
B.A., IT and Education, emphasis, Expected: 2012
CERTIFICATIONS:
Dell Certified Systems Expert Certifications (details upon request):
DMS Managed Deployment Tech Lead
Softskills / Customer Experience
Desktops- Assembly/Disassembly- various models
Laptops- Assembly/Disassembly- various models
Qualxserv Field Technician Certifications:
Service Excellence; DSO Process Exam
A+ Certification, Expected: 2011
REFERENCES:
-Available on request
-Have previously held State and Federal Security Clearance
Download Resume Format
Jason
Hill
(610) 324-6024
Jason_hill210@gmail.com
OBJECTIVE:
Desktop
Support; Deployment-Refresh Technician(610) 324-6024
Jason_hill210@gmail.com
TECHNICAL SKILLS:
over five years:
- Software installation, maintenance, and upgrade; deployments /roll outs, & data migrations, including all Windows OS up to Windows 7; Windows 2000, 2003 server; use of Symantec Ghost; User Accounts add/change; configure network printers, drivers
- Desktop applications support- Outlook and MS Office; Adobe Photoshop, PageMaker
- PC hardware - strong troubleshooting ability - building, repairing, refurbishing, product testing/debugging; upgrades; large deployment /refresh projects; site surveys; desktops and laptops; thin clients; POS-Retail Systems; printer installs / de-installs, configuration; server installs / de-installs, replace server parts; UPS replacement; firmware upgrades; equipment purchasing
- Network building, LAN/WAN, cabling, maintenance, administration
- Strong Customer Service, Soft Skills; Trainer Skills
- Project Management; Payment Management; IT Inventory
- Multiple Associate Technical Degrees: Help Desk; LAN Service Technician; Web System Administration
- Bachelors Degree, “IT and Education” emphasis, very close to completion
- Dell
Certified Systems Expert Certifications
EXPERIENCE:
RECENT CONTRACTS:
RECENT CONTRACTS:
Level 2 Deskside
Support Specialist, Metso Paper (Technisource), 1/2011
- present.
Provide technical support for employees of large industrial
machinery company at two sites in WA and OR, including telephone, email,
deskside services. Document all service requests and problem resolutions in GWI
Service Desk tool. Recommend and coordinate IT solutions to department managers.
Install, configure and test hardware and software, including printers, scanners, desktops, laptops. Install
SCCM and Symantec Endpoint Protection software.
Regional Deployment Installer 2, Albertsons Grocery (Tolt
Service Group) 7/2010 – 9/2010. Travel to company stores to
upgrade servers, wireless access points,
power injectors on switch, and Lexmark printers. Perform post-install checks
and tests. High adaptability skills required to create work-arounds to solve
various physical layouts. High ladder work. Over 30 sites completed.
Regional PC Refresh Technician, Bank of America (SA IT Services) 10/2009-3/2010; Wyndham Vacation Ownership (ComSys), 10/2008- 12/2008. Frequent travel to company locations
throughout the U.S. to upgrade corporate desktops and laptops with new HPs or Dells;
Run script to migrate user's old data onto external drive or temporary server,
and then onto new computer; Perform post-image checks and tests, and day-after
deskside support with users, including for MS Outlook; Escalate issues to help
desk; Install local and network printers; Erase hard drives on legacy machines.
Over 110 sites refreshed.
PC and Laptop Deployment Technician (On-Call)- Dell, IBM, Gateway, HP.
Perform large PC deployment & data migration, closely following scripts. Upload user data from old machine, install image with Ghost, then reload user data; record asset information; perform quality control check; Check application functionality after install, including Outlook; Check .PST files; Wipe old hard drives; Assist end-users after install; HP and Dell Desktops, Servers; Gateway, IBM, HP, and Dell Laptops; Configure network printers, drivers; Add/remove User Accounts; Upgrade Laptops for non-VPN wireless network.
Sample Clients: Liberty Mutual-Safeco Insurance (Kforce) 5/2010, Salvation Army (Sarcom), 5/2009-6/2009, 2/2009; Wendy's Restaurants (Insight -Global Resources), 7/2008; US Bank, 12/2007; AXA Advisors (Peak Systems); SD&A Teleservices and Seattle Opera (Insight- Global Resources ), 9/2006; Guardian Insurance (BMC Solutions), 9/2006; UBS Services (Kforce Services-BlueCurrent), 2/2006-4/2006.
Perform large PC deployment & data migration, closely following scripts. Upload user data from old machine, install image with Ghost, then reload user data; record asset information; perform quality control check; Check application functionality after install, including Outlook; Check .PST files; Wipe old hard drives; Assist end-users after install; HP and Dell Desktops, Servers; Gateway, IBM, HP, and Dell Laptops; Configure network printers, drivers; Add/remove User Accounts; Upgrade Laptops for non-VPN wireless network.
Sample Clients: Liberty Mutual-Safeco Insurance (Kforce) 5/2010, Salvation Army (Sarcom), 5/2009-6/2009, 2/2009; Wendy's Restaurants (Insight -Global Resources), 7/2008; US Bank, 12/2007; AXA Advisors (Peak Systems); SD&A Teleservices and Seattle Opera (Insight- Global Resources ), 9/2006; Guardian Insurance (BMC Solutions), 9/2006; UBS Services (Kforce Services-BlueCurrent), 2/2006-4/2006.
Retail/ POS Field Technician (On-Call) 3/2006-present
Swap Server and Migrate Data (Dell Optiplex 755), Replace server mainboard and processors (IBM X235); Change hard disk drives (IBM 206; HP DL380; Replace Server UPS / UPS battery; Maintain customer movie/ audio kiosk stations; Replace Signature Devices, Replace router; Install new software / Operating system on PCs, customer kiosks, and RF Hand Held Scanners (Pocket PC 2000 to Windows Mobile 2003); Replace parts on Microcom Thermal Label Printer (Barrister Services); Upgrade firmware on and configure 370 flat panel TVs for hotel.
Sample Clients: Seven Eleven, AT&T, McDonalds, Western Union (TDX Tech), Firestone (CStrategic Solutions), Petco (Wincor); Office Depot (GA Services/ Core Technology Solutions), Fred Meyer (Vision Point of Sale/ Red Dot Net); OfficeMax (Kforce); Hilton Hotels (Smartsource-yourIT-DecisionOne- Philips TV)
HP Field Technician (On-Call) 2/2008- present.
Replace HP-Compaq desktop and notebook system boards; Replace document scanner; Configure printer for and Supervise install/deinstall, and move of HP LaserJet M3035xs and 4345xs multifunction printers; Install, configure, test Servers; Replace server components; Deploy thin client machines.
Sample Clients: Chase-Washington Mutual Bank (Connexion -Siemans Business Services), 5/2009, 4/2010; Countrywide Home Loans (TAC Worldwide- GST Inc); Smith Barney (Peak Systems); U.S. Air Force; Hertz Car Rental; U.S. Postal Service (Barrister Global Services and Modis), 4/2009; U.S. Food and Drug Administration (Ajilon Consulting - GTSI).
Retail Digital Photocenter
Technician-Trainer, Rite Aid Corp (Core Technology Solutions), 11/2006- 4/2007; 5/2008;
8/2008 (Onforce). Assemble and deploy
new Rite Aid digital photolab systems (PC-based); Upgrade, re-image, and
network the customer photo kiosks to the system; Install Router and Bluetooth
device; Train employees on new system; Perform service calls after
installations; Perform site surveys. Completed installs at over 20 stores.
Trained over 60 employees.
Tech Support Tester, Intel Corp (Kelly IT), summer 6/2006 to 7/31/2006.
Execute tests on various configurations of Workstation and Server platforms. Install operating systems, run commercial software and workload tests, check device manager, network and wireless performance.
OTHER EXPERIENCE:
Technology Coordinator, Seattle Community Network (SCN), 2003-2004.
Coordinated project for rebuilding /refurbishing, distributing used computers to community agencies and individuals; managed inventory; respond to calls for on-site hardware/ software installation and troubleshooting; setup and maintained computer lab; cabled apartments to T1 line; worked well with diverse clientele, including senior citizens.
Technology Coordinator, Americorps VISTA program, 2002-2003.
Manage computer-rent-to-own project managed inventory; respond to calls for on-site hardware/ software installation and troubleshooting; set up and maintain computer labs; assess, rebuild, refurbish, distribute over 60 used computers going to agencies and individuals; cabled apartments to T1 line (RJ45 crimping); worked well with diverse clientele, including professional staff, low income single parents, children, and senior citizens.
PC Technician and Instructor, Plymouth Housing Group,
2001-2002.
Put together, troubleshoot maintain Windows NT computer labs; teach basic computer skills classes to clients; refurbished computers to give away to needy clients; advise and tutor clients for hardware /software solutions; worked well with diverse population, including low income, formerly homeless individuals.
Put together, troubleshoot maintain Windows NT computer labs; teach basic computer skills classes to clients; refurbished computers to give away to needy clients; advise and tutor clients for hardware /software solutions; worked well with diverse population, including low income, formerly homeless individuals.
Desktop Support Lab Aide and Tutor, South Seattle Community College, 1999-2001. Desktop applications support for computer facility of 96 PCs; tutored users in computer technology subjects; worked well with diverse clients, including professional staff, African and Asian immigrants.
EDUCATION:
South Seattle Community College, Seattle, Washington
GPA: 3.7; Deans List
A.A.S., LAN Service Technician (hardware troubleshooting and repair), 2000
A.A.S., Help Desk and Computer Applications, 2001
A.A.S., Web System Administration, 2001
Certificate in Electronic Publishing, 2001
Highlights: Courses and hands-on training in Research and Customer Service, Project Management, Human Relations in Management; Proposal and Grant Writing, English Composition; Technical Writing; Psychology and Human Development, Education; Web Design, eBusiness, Linux, Novell Netware, Windows NT, Windows 2000 server, and Microsoft Office (Word, Excel, PowerPoint, Access), Visual Basic, Adobe PageMaker and Photoshop,
Evergreen State College, Olympia, Washington
B.A., IT and Education, emphasis, Expected: 2012
CERTIFICATIONS:
Dell Certified Systems Expert Certifications (details upon request):
DMS Managed Deployment Tech Lead
Softskills / Customer Experience
Desktops- Assembly/Disassembly- various models
Laptops- Assembly/Disassembly- various models
Qualxserv Field Technician Certifications:
Service Excellence; DSO Process Exam
A+ Certification, Expected: 2011
REFERENCES:
-Available on request
-Have previously held State and Federal Security Clearance
Download Resume Format
.JPG)
0 comments:
Post a Comment