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Louisiana State University
Baton Rouge , Louisiana
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George Firth – Resume George.firth47@rediffmail.com
ATTENTION RECRUITERS: Please review my resume first
before contacting me. As I am currently full time employed and working at a
client site, please contact via email only and we can setup a best time to talk
if there is a possible match. Thank you!
Professional Profile
In my 13th year with PwC/IBM ,
I currently hold the position of Delivery Project Executive in the application
management services division. I am staffed to a client in the Healthcare industry,
owning contract delivery, relationship management and supporting two systems. The high level resume below will show a broad
range of experience within SAP
delivery and management. Over the years I have specialized mostly in a SAP
production maintenance & support role and more recently in project,
resource, helpdesk, audit and contract management. I have extensive experience
working with and managing offshore delivery teams and do have a current Indian
work VISA. At this time I am interested in companies who offer similar
management and leadership opportunities with the capability for long term
growth. I am not interested in any hands on technical development roles.
Employer History
Jan 1999 to Present – PwC/IBM – (Acquired
by IBM in 2002)
Jan
1999 – Nov 2000: SAP technical consultant
Dec
2000 – Nov 2004: SAP functional
consultant
Nov
2004 – Nov 2006: SAP team lead / work
request manager
Nov
2006 – Apr 2009: Project Manager
Apr
2009 – Present: Delivery Project
Executive
Education:
Location:
Assignment History
Delivery Project
Executive (DPE) Apr 2009 to present
Role: Client
facing contract delivery lead company owning all SAP and Maximo maintenance
& support for a US
Responsibilities:
Manage offshore production support and project teams of 9-16 FTEs. Oversee all
day to day support operations. Maintain audit readiness and compliance. Manage contract financials, forecasting and
resourcing. Report directly to client senior IT director.
Project Manager - Global Oil and Gas Company Nov
2006 – Mar 2009
Role:
SAP Project manager for an international oil and gas industry client.
Responsibilities: Management
of all phases of multiple SAP projects from blueprint to post production
support, budgets and resources. A list of project management assignments can be
provided on request.
SAP-FI/GL Consultant / Lead - Global Oil and
Gas Company March 2003 to Nov 2006
Role: Functional consultant, work
request manager and sub team lead supporting the SAP FI-GL module for an
international oil and gas industry client.
Responsibilities: Production support
for FI/GL configuration requests. Examples include development and support of
master data, cost elements, company codes, trading partners, table/sets, and
validation rules. Management and assignment of all work items to my team of
four to seven resources. Documentation of system changes and database updates
to better facilitate future client requests. Forecast, staff and schedule work
requests interface directly with the client on a daily basis. Owner/manager of
help ticket handling the assignment of all work items based on team member
bandwidth and forecasts. Leader of monthly FI testing effort at time of
production system refresh. Handled planning and conducting training of new
SAP-FI resources both in the US
Security
role approver for transaction access requests for the FI module. Manager/lead
over FI year-end close processes. Central US contact for overseas work transitions in the
FI module.
SAP
-CCS Production Maintainer - Regional Utility Company. Jan 2001 to Dec 2002
Role:
SAP Production Support Consultant
Responsibilities:
Development of policies and procedures for implementation transition and
support. Manage team helpdesk queue and
assignment of work items. SAP batch networks design and after hours on-call
support (200+ jobs), knowledge transfer at contract handoff.
SAP-ABAP
Developer Jan 1999 to Nov 2000
Role:
SAP ABAP developer, Code review moderator lead.
Responsibilities:
Development of SAP script objects. These were in the FI area and included, but
were not limited to, Dunning Letters, Customer Statements and Invoices. Other
object work included conversions, interfaces and reports for both the MM and FI
modules. Assigning review moderators, tracking schedules and updating templates.
Mulitple
client industries including: oil and gas, pharmaceutical, automotive
manufacturing, industrial, commercial retail & distributor
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