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Kapil Channu 120, Ardenwald Place, California, NA 50214
( (735) 610-7021 w * kapil.c32@gmail.com
SUMMARY
- Over 20 years of IT consulting in a business, functional and project management area
- Over 14 years of Data Design & Data Architect experience using ER-Win and Visio
- Excellent client management & project management skills
- Received President’s Bronze Award for TSS Process Performance Data Management
- Completed Certificate Program in Project Management at University of Berkeley with First Class
- Certified Database Specialist and Database System Administrator
- Member of PMI
- Achievements: Gained client credibility under adverse circumstances, managed the logistics of parallel onsite-offshore execution, managed teams of up to 15+ people
- Functional area includes Product support, Content Management, Customer Knowledge Management, International Trade, Supply-Chain Management, Credit Reporting etc
- Application area includes Product Catalog, GPS database, Online solution for customers’ advertising
- In depth knowledge of processes & methodology in implementing full life cycle projects
- Successfully executed on-site/off-shore development
TECHNICAL SKILLS
Business/Management: Strategic thinking and
planning, business process improvement,
Project
management, change management, consulting
Languages: Java (8
yrs), C (15+ yrs), SQL (17+ yrs), php (4 yrs), Shell Scripts (10 yrs)
J2EE: Servlet Technologies, JSP, EJB
Markup Languages: Freemarker, XML, HTML,
XSLT
Operating Systems: Unix, HP-UX, AIX,
Solaris, Linux, Windows
Application Server: WebLogic, Tomcat,
jBoss, iPlanet
OO Methodologies: UML
Case Tools: Visio
2000, Rational Rose, ER-Win, Data Architect
Database: Oracle 9i,
SQL Server, Informix
Testing /
Monitoring tools: loadrunner,
sitescope
EXPERIENCE
Company: SmartPillars
(co-founder)
Role: Manage Operations and Support Period: Jan ‘10 - present
Being a part of start-up
company has to wear different hats depending on the need. Successfully managed
the Support and Operations departments and worked in Engineering to get some
small features/fixes implemented quickly.
Managed to set the customers expectation, set priority of tasks to make sure
the issues get fixed in time to keep customer staisfied.
·
Contributed to enhance
the product as per customers’ expectations
·
Understand customers’
pain points, and then worked with the enginnering
to get it incorporated in the products timely basis.
Company: BAE Systems
Role: Lead Business Process Analyst Period: Apr '05 – Jan ‘10
Received a President’s Bronze Award for TSS Process Performance Data
Management. As a lead business process analyst worked with different departments to understand their requirements,
define processes, design new solutions etc.
Achievements:
·
Designed eLCM (Life
Cycle Management) system to streamline the engineering process
·
Designed EOR (Engineering
Order Request) system providing a solution for electronic approval process by
having web forms and email notificaitons to authority personnel for pending
approvals etc.
·
Designing Consultant
Tracking system to allow management to track the expiry of consultants contract
and send email notifications to authorities to take appropriate actions.
Client: Hewlett Packard Project: CPDM – Content
& Product Data Mgmt
Role: Business Analyst Period: Sep '03 – Mar ‘05
Environment: WebLogic Server, Java, Servlet, XML, XSLT,
Vignette
The overall project business
goal is to provide a tool that aggregates content from multiple disparate
sources across the world and provides one source of core product content to all
publishers.
Achievements:
- Managed a project to migrate all the publishers from earlier version to latest version. It involves a platform migration (semi-automated) and data model migration.
- Gather publishers' requirements and work with business and IT to find appropriate solutions.
- Analyzed the current E-2-E process of content deployment, automated some of the processes improve business processes.
- Developed a tool to identify the content fallouts which helped the management in identifying the bottleneck, problem area and make right decisions
- Analyzed the requirement and designed Publisher Activity Monitor to give the details about publishers and their subscriptions, and Process Monitor to give the status of processes that take place in E2E process of content publishing
Client: Hewlett Packard Project: CLAR - Customer
E-Business Solutions
Role: Project Manager/Solution Architect Period: Jan '01 – Mar ‘03
Environment: iPlanet Webserver, WebLogic Application Server, Java, Servlet, XML,
XSLT, JSP,
loadrunner, sitescope
Managed a team of 10 consultants and played a
role of liaison between HP management and development
team to manage the enhancement, re-architecting of Common Login and
Registration (CLAR) application. The
overall project business goal is to provide a front-end application to collect
a 360 degree-view for HP’s customers and internal organizations while
identifying and recognizing customers consistently across all contact points
like Support, Sales, Marketing including channels such as Web, Telephone and
Third party registration.
Achievements:
- As a project manager involved in areas of identifying pain points of customer, proposing a solution, designing and implementing the solution, resource planning for the implementing the solution.
- Gathered requirements, designed a workflow wizard, which allow regions to define region specific look-feel and flow, for different business functionalities.
- For HP Regional Business Management from worldwide, requirements of flexibility to define the different flow and order for questions in registration process, re-architect the CLAR application from JSP/Servlet to XML-XSLT architecture.
- Ensured on time delivery using incremental delivery process, Customer Knowledge Management standard implementation, standard Navigation Framework implementation for Multilingual Web based single sign on, and customer profiling and product registration system.
Client: Capstan Systems Project: Product Catalog
Role: Data Architect/Business analyst Period: Feb '00 – Jan ‘01
Environment: Oracle 8i, Data Architect, Visio 2000, Java,
EJB, JSP, XML, WebLogic server,
The overall
project business goal as ASP is to provide a Web-based, business-to-business
application for managing global supply chain execution.
Achievements:
- Designed and data modeled the complex database of Product Catalog, which was a core of Capstan’s Global Supply Chain Management System. This database had 150+ tables to accommodate the requirements of Product Catalog and interfacing modules like Import, Export and Logistics.
- Created and developed processes, completed analysis, worked with cross functional teams.
- Defined Functional Specification based on the requirements gathered from the Functional Domain Business experts.
Client: First American Credco Project: Y2K Compliance of 2 major products
Role: Project Manager Period: Jun '98 – Jan ‘00
Environment: Informix, Unix, C, Shell Script
I managed a
team of 10 on-site and 20 off-shore consultants. The overall project business
goal was make 2 major products Y2K compliant, overlook the database migration
from RS6000 to SP2 project and other small projects.
Achievements:
- Y2K compliance of Mach30/Plus, Instant Merge On time and on budget
Seamless process without affecting
production
- DBA services for migration from RS6000 to SP2
- Merge Logic, EDI, Filters for Bureau data
Client: Harris Corp Project: Cost Accrual
Application
Role: Data Modeler, Technical Lead Period: Sep ‘97 – Dec ‘97
Environment: Informix, Unix, C, Shell Script
- Data modeled the Cost Accrual Application. Designed the Cost Accrual database to harness better the features offered by Informix and optimize the performance of the application.
Client: ETAK Inc Project: Geo-Coding
Application
Role: Data Modeler, Technical Lead Period: Aug ‘96 – Aug ‘97
Environment:
Informix, Unix, C, Shell Script
- Data Modeled the Geo-coding database and involved in User Requirement Study, Analysis, Design and Development of Geo-Coding Application. The project involved coordination between Engineering Department and Interactive Geo-coding Department to derive the user requirements. Designed the data model using Gane & Sarson data flow modeling.
Tata Unisys Ltd Mumbai, India- Senior Lead Analyst (Feb 1990 - Jan 1996)
At Tata
Unisys, I played different roles from Software Engineer to Lead Analyst on
various projects, at various clients like Deloitte
& Touche LLP, Unisys etc.
South Carolina State Government
- As a Technical Lead, involved in designing and developing the Archive & Restore Module of the Child Support Enforcement System. This module was used to archive cases closed three years ago and before, and to recover, within 24 hours, when needed. Involved in developing the Locator Module, which helps the Government to locate members. Developed a utility to create the report section using the report layouts in detail design.
DMV of South Carolina
- As a Technical Lead, involved in troubleshooting a Driver License system developed for the Department of Motor Vehicles (DMV) of South Carolina. Developed a utility to detect corrupted images in the database. Was responsible for DBA duties in the development environment.
EDUCATION
- Certificate Program in Project Management at University of California, Berkeley
- Master of Computer Applications (MCA), Bombay University (VJTI), India
- Master of Financial Management (MFM), Bombay University (JBIMS), India
ACHIEVEMENTS/TRAINING
- President’s Bronze Award for TSS Process Performance Data Management
- Informix Certified Professional - System Administrator - Online Dynamic Server 7.1
- Informix Certified Professional - Database Specialist
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