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Create A Customer Service Representative Resume Format in Word Free Download

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Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Walter Zewde
132 Tupper St., Gorgia, NA 30241
(521) 720-1024
Walter.zewde89@gmail.com

Profile Summary                •            Experienced professional with a successful career in banking, business
                                                                development, and administration.
  •            Excel at interfacing with others at all levels to ensure organizational goals are
                attained.
  •            Proactive approach has resulted in capturing numerous accounts and
                expanding client base.
  •            Possess excellent interpersonal, analytical, and organizational skills.
  •            Excel within highly competitive environments where leadership skills are the
                keys to success.
  •            An effective manager with the skills necessary to direct, train, and motivate
                staff to its fullest potential.

Temporary Employment              State Farm, Greenwood, SC                                                 2011 - present
                Customer Service Representative (as  needed)                                   
  •            Initiate claims for clients to have properties adjusted.
  •            Cross-sell State Farm products to new and existing clientele.
  •            Successfully use prospective lead lists to solicit sales of State Farm Insurance
                and State Farm Bank products.
  •            Provide customer service through the processing of payments and forwarding
                each customer to the appropriate specialist.

Banking Employment                    Neighbors United Credit Union, Greenwood, SC             1998 - 2011
Loan Administrator/Collections Manager                                      
  •            Supervised daily operations including loans, collections, member
service, and credit analysis.
  •            Supervised a staff of 6 member service representatives and tellers.
  •            Analyzed financial statements and pertinent information to determine
                creditworthiness of prospective customers.
  •            Develop tactics to increase collection of delinquent accounts by contacting
                members through phone and written correspondence to include repossession
                and/or redemption of collateral.
  •            Cross-sell credit union services and products to clientele.
  •            Participate in community events to position the Credit Union as a leader within
                the community.   

Prior Employment                           Burns and Burns Insurance, Greenwood, SC                   1994 - 1998
Licensed Property & Casualty Agent                                                                     
  •            Analyzed pertinent information to determine application creditworthiness of
                potential policy holders.
  •            Initiated claims for clients to have properties adjusted.
  •            Assisted with daily deposits and reconciliation of bank accounts.
  •            Supervised licensing and continuing education of agents.       

Education                                            Associates of Art in Business                                              1983
Piedmont Technical College, Greenwood,  South Carolina

Consumer Lending School
South Carolina Credit Union League, Irmo,  South Carolina

Bank Certification
State Farm Bank


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Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

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