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Sanjeev Coppell
E-mail:
s_coppell11@hotmail.com
Objective
IT specialist with a customer
service background seeks a challenging career with a growing organization that
leverages my skills to maximize resources and profits for the employer.
Experience
Genesis10 – Wolcottville, IN 10/2011
– Present
Contract Employee – Lead Technician for a set of
bank system refreshes in NW Ohio and NE Indiana. Oversee on-site techs,
communicate with Support Bridge, assign work assignments to techs. Refresh
consist of replacement of routers, multi-function print devices and desktop
stations for tellers, managers and other bank users. All work is completed during weekend shifts.
Aon, Inc – Fort Wayne, IN 08/2005-11/2010
Business Analyst/Rating Technician – Develop and support intranet
and internet applications for calculating insurance rates and premiums using
ASP.net / C# and InRule™ utilizing XML to pass data to/from Oracle and SQL
databases; assist with debugging Javascript and HTML code; document existing
and new applications; assist with documenting and developing programming
standards; document support and in-house procedures; create, update and close
tickets using TestTrack Web; manage code changes with Surround SCM; create SQL
scripts for building tables, pre-populating data, updating fields, removing
data and check data in tables; testing of Applications for errors and accuracy;
testing of backend in-house management system for defects and changes to
applications; work with customers to determine application and IU needs
Forms Composer – Create and modify XML documents in Word to
meet insurance regulated formatting of forms to include tags to pull data from
Oracle and SQL databases; testing of backend in-house management system for
defects and changes to forms; document “how-to” guides and develop standards
for document creation; develop regression testing items and procedures;
troubleshooting of documents and backend in-house management system
Technology Used – InRule, ASP.Net, Visual Studio using C#,
SQL scripts, SQL Server, SQL scripts for Oracle, Word, Excel, Microsoft
Project, Lotus Notes, Outlook, PowerPoint, Microsoft Access, TestTrack Web,
TestTracker, Surround SCM, Source Safe, Visio, WebEx, GoToMeeting
Lane Consulting 10/1987-Present
Owner
- Assist companies and individuals with computer needs, support and programs;
do customize work; phone and on-site support; remote tech support via phone,
on-line meeting, remote control software
Indiana – Purdue at
Fort Wayne – Fort
Wayne, Indiana 01/2005-5/2005
Teacher’s Assistant - Assisted class instructor with
grading and helping students in an Internet based programming class.
Kautex-Textron
Automotive Company -
Avilla, Indiana 04/2001-04/2002
Production
- Inspected, assembled and tested tanks; ordered inventory for the line; kept
parts bins with required levels of parts.
Also was a QA inspector for 3 months for all production lines in the
plant.
Forge Industrial
Staffing -
Kendallville, Indiana 02/2001-04/2001
A
Temp Agency. Did factory/foundry work
until hired on at Kautex-Textron
Tippecanoe School
Corporation -
Lafayette, Indiana 01/1999-11/2000
Instructional
Network Manager - Managed the instructional networks and support staff for
15 buildings; managed the WAN for the corporation; planned and begun
implementation of migration from ICLAS/Netware 2.x & 3.x networks to
Netware 5; defined and implemented standards for support, IP addressing, user ID’s,
backups, menus and documentation; tested and recommended hardware and software;
oversaw bid projects; assisted in design and plan for rewiring networks of all
buildings; assisted in design and plan for new building computer labs and
network cabling; setup and helped maintain corporation web server and web site;
assisted in planning for merging instructional and administrative networks.
Technology Used – Netware 3.x, Netware 5.x, Microsoft NT
Server, DNS, DHCP, Microsoft Office, Microsoft Windows, Cisco Routers, Proxy
Servers, Web Servers, Tape Backup, Remote Access Support
Sayers Computer Source - Lafayette, Indiana 08/1995-12/1998
Network
Engineer - Installed, supported, setup, designed computer networks and
WAN’s for businesses and schools; performed on-site and telephone support for
customers; in-house support; Internet, e-mail and web server planning, setup
and implementation; support specialist for select businesses and school
corporations.
Bright National Bank - Flora, Indiana 07/1995-06/1996
Part-time
night operator - Did system backups and run nightly reports on UNIX system.
Allison Computer Systems - Kokomo, Indiana 06/1992-06/1995
Support
Manager - Oversaw the setting up, installations, initial trainings and
support for clients throughout Indiana, Kentucky and Tennessee; managed support
staff; tested and recommend software; performed beta testing for national software
packages; performed on-site, dial-in and telephone support; was in-house
support; performed AP; AR; setup and support management software packages; worked
with bar-code systems.
Vector Marketing - Olean, New York 06/1991-10/1993
Sales
Representative - made in-home demonstrations and sales; generated leads; and
setup own appointments. Top seller for
Fort Wayne office in summer of 1991.
Shambaugh & Son
Contractors, Fort Wayne , Indiana 10/1989-05/1991
System
Operator - Performed daily and weekly backups on IBM System 38, AS/400 and
IBM OS PC servers; archived and retrieved CAD drawings in PC network; ran AP
and payroll checks; tracked daily microfiche tapes; sorted, retrieved and stored
microfiche; was first level support for workstations, printers and plotters.
Manville Corporation - Bluffton Indiana 06/1989
- 01/1990
Computer
Operator - Designed slides and overlays for plant manager; made simple
drawings for plant layout to assist in presentations and machinery placement
during ramp-up for factory startup; setup AppleTalk network; performed back-up on
all computers on AppleTalk network; assisted other users as needed; was backup
phone operator as needed.
Education
Purdue University, Fort Wayne Fort
Wayne, Indiana
Bachelor of Science in Computer Engineering Technology 2007
Associate Degree in Information Systems 2005
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