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Curtus Roland

21012 Estury Drive SE #B112 Helena, NA 50214

((H) (C) • (302) 910-670

Curtus.roland54@gmail.com

Professional Objective

To seek a new challenge, advancing my current skills as a Windows Server Engineer and Network Administrator. Incorporating 17 years of IT experience.

Qualification Highlights

• Certifications - MCSE/MCP+I Certified
• Server Class Hardware experience - building, configuring Dell Power edge, Compaq/HP Proliant - 10 years experience
• Server Operating Systems – Windows 2000/2003/2008 2-11 years experience
• Cloud Virtual Environments – 2 years

• Active Directory - 9 + years experience setting up and maintaining new Windows Active Directory 2000/2003/2008 domain/exchange accounts.
• Exchange Server – 6 years combined 2003/2007/2010  
• Scripting - VB (DOS Batch) Scripting experience - 4 years
• DNS/DHCP/WINS - 10 years’ experience
• IIS – 7 years combined ver. 6 & 7

• VMware Server – 5  years’ experience
• Hyper-V – 6 months
• Network Firewalls – 3 years Cisco/PIX & Routing/ Juniper Netscreen – 1 year/Fortiguard Firewalls –  1 ½ year /Sonicwall VPN/Firewall –
• Network Switches – 1 year Cisco 2950’s, 2 years - HP Procurve Switches
• VPN – Sonicwall & Microsoft – 3 years
• Network Monitoring – Active Experts, PRTG
• SharePoint 2003/2007/2010 – 5 years combined experience
• Imaging Tools– Ghost 12 years’ experience/ Acronis Imaging – 2 years experience
• Blackberry & BES support – 2 ½  years experience

• Backups – 10 years’ experience using VERITAS.
• Antivirus – 16 years
• Antispam – Symantec Mail Security for Exchange/Fortinet Fortimail

• Lync 2010 – 1 year experience

• Phone Systems – Altigen 1 ½ years/Elastix Digium 6 months/PBX Phone Systems – 1 year experience. Asterisk – 1 year experience(s)
• Windows Desktop Support – 17 years’ experience

• SQL 2000/2005 Administration - 3 years’ experience
• Project Management – 4+ years experience.

                           

                                     

Employment History

(Consultant)

5/24/2011 to 11/2/2011                        

Neudesic                           

Seattle, WA

Senior Consultant II

Day to Day Responsibilities

• Windows Server 2003/2008 – Configuration/Support and Maintenance
• Support of Physical and Cloud Data Centers for customers
• Manage IIS Websites in Cloud Environment
• Sharepoint 2007/2010 Installs for customer environments…Maintenance and Support
• Exchange Server 2003/2007 – Maintenance/Support and AD System Administration
• Cisco Firewalls - Security Policy Management
• Network Monitoring – Use Active Experts & PRTG software to monitor all servers, routers, switches etc.
• Dell Server Hardware – Maintenance, Support
• DNS – Maintenance and configuration support for both internal and external DNS configurations.

(Full Time)

10/26/09 to 04/15/2011                         

Giant Campus

Seattle, WA

IT Manager

Day to Day Responsibilities

• Windows Server 2000/2003/2008 – support and maintenance
• Support and configuration changes to VMware Virtual Servers
• Manage IIS Websites in Cloud Environment
• Exchange Server 2003 – System Administration, maintenance and support
• Manage Fortigate and F5 BigIP Firewalls
• Cisco Routers – maintenance and support.
• HP Switches – Manage/Support and make any configuration changes needed
• Exchange Server 2003/2007 – Maintenance/Support and AD System Administration
• Firewalls - Security Policies, DMZ, and IPSEC VPN’s. 
• Cisco Routers – Maintenance and needed configuration changes.
• Network Monitoring – Use Active Experts software to monitor all servers, routers, switches etc.
• Dell Server Hardware – Maintenance, Support
• Desktop Hardware and Software - Advanced troubleshooting and resolution.
• DNS – Maintenance and configuration support for both internal and external DNS configurations.
• VPN – Implementation/Maintenance and configuration for Sonicwall SSL 200 VPN
• SPAM filtering – Management/Support with existing Fortimail  

Projects

1.       Upgraded malfunctioning VPN to Sonicwall SSL-VPN 200

2.       Data center migration from physical data center to cloud environment

3.       Implemented new Elastix Digium Phone System and Asterisk Phone System

4.       Migrated WAN ISP provider

5.       Migrated external DNS from in house to external

6.       Updated all current documentation of servers/desktop/software licensing/vendor contracts etc.

7.       Upgraded outdated server hardware/network hardware and desktop hardware

8.       Implemented new Infrastructure Monitoring with Active Experts

(Full Time)

9/10/08 to 6/26/2009                        

Eagle River Investments

Kirkland, WA

Sr. Network Administrator

Day to Day Responsibilities

• IT – Manager – Managing contractors in our Kirkland, Santa Barbara and Sidney, BC offices.
• Windows Server 2003 - Active Directory maintenance and support.
• Exchange Server 2003 - Front-End/Back-End roles, RPC, OWA, and disaster recovery.
• Firewalls - Security Policies, DMZ, and IPSEC VPN’s. 
• Cisco Routers – Maintenance and needed configuration changes.
• Network Monitoring – Use Active Experts software to monitor all servers, routers, switches etc.
• Dell Server Hardware – Maintenance, Support
• Desktop Hardware and Software - Advanced troubleshooting and resolution.
• DNS – Maintenance and configuration support for both internal and external DNS configurations.
• VPN – Maintenance and configuration changes for L2TP/IPSEC VPNs.
• Wireless – Support and maintenance on existing 802.11a/b/g, WEP, and WPA via RADIUS.
• NTFS Permissions, Group Membership, Radius Authentication, and RRAS.
• SPAM filtering, virus prevention, and Tape Backup.
• Blackberry Server and Client, Active Sync, and general PDA support.
• Phone Switches and Voicemail (Lucent/Avaya, Octel).
• Help Desk - General Help Desk support, diagnosis, and repair.  Windows XP/2000, Office 2003.  Dell Latitude, Dell Optiplex, IBM ThinkPad, Apple Mac book Pro and Mac book Air, HP Printers, etc. 
• Experience supporting mobile users and connectivity both domestically and internationally

Projects

9.       Setup Craig McCaw’s personal Home Network/Computer infrastructure.

10.   Setup Juniper/Netscreen PTP between Kirkland and California offices.

11.   Setup Microsoft Mail Security for Microsoft Exchange 2003.

12.   Updated Backups from NT Backup to VERITAS Backup Exec. Version 12.5

13.   Implemented Sysaid Trouble Ticketing system and integrated it with Active Directory

14.   Installed Acronis Desktop/Laptop Imaging.

15.   Replaced old L2TP/IPSEC VPN with Sonicwall SSL-VPN 200

(Full Time)

2/20/07 to 8/08/2008                        

Dexterra

Bothell, WA

Sr. System Support Engineer

Day to Day Responsibilities

• Building/monitoring/troubleshooting of 50 + Dell production servers in both our data center in Tukwila, Bothell and remote locations of Toronto, UK and Redwood City, CA. Troubleshooting any issues.
• Daily LAN/WAN monitoring and troubleshooting between all multiple locations globally.
• Taking care of tape backups of all Windows production servers using VERITAS Backup Exec. Ver.10.
• Maintaining Cisco and SonicWall Firewall configurations.
• Providing Microsoft VPN support both on the Server end as well as Client.
• Setting up and maintaining virtual servers for Dev/Testing dept.
• System Administration duties included setting up Active Directory/Exchange accounts in a multi-domain environment.
• Add/remove/troubleshoot new and existing users on Altigen Phone system globally.
• Setting up new 2003 domain/exchange accounts in Active Directory.
• Setting up new/maintaining server test environments for Dexterra engineers.
• Configuring/troubleshooting and maintaining mobile Blackberry accounts on corporate BES server.
• Setting up corporate mobile phone air card/SIM Cards and EVDO cards with corporate vendors.
• Took over as IT Manager monitoring day to day operations and IT staff

Projects

16.   Setup new FTP server using WS FTP in order to replace our old Windows FTP server.

17.   Implemented a new Dell Tape Jukebox to improve our Windows server backups.

18.   Implemented new Desktop/Server Imaging software called Acronis to replace Ghost ver. 10

19.   Currently working on new Spam filtering to implement in our Tukwila data center.

(Contract/Temp Position)

10/11/2006 to 12/21/2006                       

Providence Hospital

Everett, WA

Windows Server Administrator

•     Providing server support for the 2 Everett hospital locations of Colby and Pacific.

•     Working with W2K3/W2K and NT 4.0 OS - troubleshooting and maintenance.

•     Supporting Compaq/HP Proliant DL 360, 380 and ML 370, 530 hardware.

•     Doing backups and restores with Tivoli

•     Installing monthly Windows critical patches to 70 different servers using an application called Hercules

•     Documenting new procedures and updating old procedures as needed.

(Contract/Temp Position)

5/1/2006 to 8/1/2006                         

Microsoft

Redmond, WA

Systems Engineer

•     Providing server support to over 200 of the CRM Test Servers.

•     Hardware and software troubleshooting.

•     Deploying full network topologies via Windows Testing Tool.

•     Maintaining and troubleshooting any issues with Windows 2000/2003,

SQL Server 2005, Exchange 2003 on Dell Power Edge 750/850 Servers.

•     Configuring Active Directory and Exchange for CRM Live testing environments

(Contract/Temp Position)

2/10/04 to 2/15/2006                          

Microsoft

Redmond, WA

Support Analyst III

1.   Providing 2nd and 3rd level support/resolution to all MS domestic and non Domestic

Domestic employees Communicating and resolving issues via email, phone or

remote desktop.

2.   VPN connectivity issues into MS Corpnet.

3.   Firewall and Router trouble shooting.

4.   Home and remote office network trouble shooting.

5.   RAS and remote desktop issues.

6.   Corporate Wireless issues on the client side.

7.   IPSec Certificate issues, by viewing remote debug log files.

8.   Windows XP, 2000, 2003 and Windows Vista Beta system support.

9.   SMS related issues.

10.  Ras-patch issues.

11.  Windows Update issues.

Futher Job History available upon request

Certifications

MCSE certified

MCP + I certified

Education

Bellevue College Fall 2008-2009 Cisco CCNA Program

Shoreline Community College Fall 1998 MCSE Program

Edmonds Community College Spring of 1995- Spring of

1996(Attended Hardware/Software classes towards CIS)

Shoreline Community College, Seattle WA Fall 87-spring 89(Computer

Business) other courses including, (Business Administration,

English 101)

Bothell High School Graduate, Bothell WA

References available upon request

 

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