Business System Analyst Resume Examples in Word Format Free Download -->

Business System Analyst Resume Examples in Word Format Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download


Summary

Comprehensive Business Systems Analysis, Network & Database Administration, Software Development, and IT Project Management experience through the entire Software Development Lifecycle (SDLC) in diverse national and international industries.

 

Experience/Accomplishments

Sr. Business Systems Analyst/IT Manager                                             Project Dynamics
Aug 2009 – Present                                                                         Calabasas, CA

Responsible for Microsoft Dynamics NAV Enterprise Resource Planning (ERP), Microsoft Exchange, Microsoft SharePoint and Microsoft SQL Server systems for a Los Angeles based Hospitality Purchasing company with an International presence.  Additional responsibilities include: telecom and electrical systems, office productivity systems, all corporate servers and IT equipment as well as Development & Support teams management.  Platforms and languages include: Microsoft Windows Server 2003/2008, Microsoft Exchange Server 2007, Microsoft SharePoint 2007, Microsoft Dynamics NAV/2009, Microsoft SQL Server 2005, Microsoft Office 2003/2010, Microsoft Visual Studio 2008/2010, JET Reports, and Symantec Endpoint Protection.

Representative accomplishments include:
·         Completion & rollout of Microsoft Dynamics NAV ERP system replacing legacy supply chain management software through: requirements analysis & documentation, project management, software testing, technical writing and end user training.
·         Maintenance of & upgrades to legacy supply chain system through: requirements//bug documentation, software modification(s), testing & documentation as well as any necessary end user training.
·         Implementation of Corporate Help Desk supporting all end user IT issues
·         Implementation of new Hong Kong office IT infrastructure
·         Implementation & management of new corporate website
·         Development & implementation of corporate IT security policies.
·         Management of three (3) Development & Support teams.

Sr. Systems Analyst                                                                      Bank of America
Jan 2006 – Aug 2009                                                                       Simi Valley, CA

Responsible for complex process and systems analysis; business and software requirements development & documentation; functional specifications development; systems impact analysis; technical and business groups liaison; test plans and script development; testing participant in a liaison or tester capacity.  Platforms and languages include: Windows 2000/2003, MS SQL Server 2000/2005, AS/400, DB2 SQL, CASE tool ‘Enterprise Architect,’ UML 2.0, XML, SCRUM, MS-Project 2000, Visual Studio 2003. 

Representative accomplishments include:
·         Re-engineered Quality Control auditing process replacing MS Access/Excel applications with ASP.NET front-end/SQL Server backend.
·         Engineered XML comparison component utilizing SCRUM.
·         Piloted loan data extraction using Optical Character Recognition (OCR) technologies from scanned images.
·         Engineered a Web Service-based messaging and notification system. 
·         Re-engineered AS/400 Billing Delinquency software.



IS Manager/Sr. Business Systems Analyst                                              Vertel Corporation
Dec. 2000 – Jan 2006                                                                      Woodland Hills, CA

Responsible for SalesLogix Customer Relationship Management (CRM), HEAT Trouble Ticket, FRx reporting, and Softrax accounting systems for a Los Angeles based Software Development company with an International presence.  Additional responsibilities include corporate telephony management, corporate IT equipment management, and IT related contract management.  Platforms and languages include Microsoft SQL Server 7 and 2000, Windows NT 4.0 and 2000, Visual Studio 6, and Crystal Reports. 

Representative accomplishments include:

·         Implementation & rollout of SalesLogix Customer Relationship Management (CRM) system internationally through: Business, User, Functional, and System requirements analysis & specification; external data source identification & transformation; end-user training & technical support.
·         Long distance and wireless carrier consolidation through:  existing phone infrastructure analysis; compilation of alternative cost/product scenarios; coordination of implementation with national staffs; provide end-user training & support deployment.
·         Corporate Life Cycle Replacement program implementation assuring internationally standardized computer hardware and software.
·         Negotiation and re-negotiation of ISP, cell phone carriers, and web conferencing vendor contracts.

Administrator/Analyst                                                                  Weider Publications
Oct. 1997 – Dec 2000                                                                     Woodland Hills, CA

Responsible for Onyx Customer Center Customer Relationship Mgmt. (CRM) system implementation and Windows system administration for Los Angeles based Publishing company with an International presence.  Additional responsibilities include IT budgeting, Network & Database administration, and software development project management.  Platforms and languages include: Windows NT 4.0/Windows 2000, Microsoft SQL Server 6.5 & 7.0, Visual Studio 6, and Crystal Reports. 

Representative accomplishments include:

·         Implementation of Onyx Customer Center CRM system through: Business, User, Functional, and System requirements analysis & specification; system customizations; piloting; ancillary software development; external data sources identification & transformation; end-user training & support; application and database administration.
·         Windows NT domain implementation and administration.
·         Microsoft SQL Server 6.5/7.0 implementation and administration

Systems Operations Manager                                                      NASA Jet Propulsion Laboratory
August 1992 – October 1997                                                            Pasadena, CA                                                  
Responsible for the development & implementation of Advanced Resource Scheduling software system.  Additional responsibilities include Novell & Microsoft System Administration and Microsoft SQL Server Database Administration.  Platforms and languages include: Visual Studio 6, Novell Netware 3.12, Windows NT 4.0, Microsoft SQL Server 6.5, and VAX/VMS. 

Representative accomplishments include:

·         Development & implementation of laboratory wide Forecasting and Scheduling Tool for Earth-based Resources (FASTER) through: User, Functional, & System requirements analysis & documentation according to NASA development methodologies and standard Object Oriented Analysis protocols; code development using Microsoft Visual C++ 5.0/6.0; software testing  plans, scripts & reports formulation; end user training & support as well as all Netware domain and SQL database.
·         Lab-wide Novell Netware LAN administration.
·         Lab-wide Microsoft SQL Server Database administration.

Operations Engineer                                                                    NASA Jet Propulsion Laboratory
January 1989 – August 1992                                                            Pasadena, CA

Responsible for the development of Mission Resource Planning software through: user, functional, & system requirements analysis & documentation according to NASA development methodologies.  Additional responsibilities include: software quality assurance testing and technical writing.  Platforms and languages include: Unisys 1100 ECL, SUN UNIX, C, and Pascal. 

Representative accomplishments include:

·         Development and implementation of Mission Sequence Planning (MSP) software subsystem utilizing software requirements analysis, specification, and validation according to established NASA standards, system piloting, rollout, and end user training & support.
·         Technical Writer for all team operating plans and procedures.
·         Design and development of Archiving and Forms Generation software.
·         Recipient of NASA Achievement Award for work on Magellan mission to Venus.

Engineer/Programmer                                                                  NASA Jet Propulsion Laboratory
April 1986 – January 1989                                                               Pasadena, CA

Responsible for NASA Voyager deep space project scheduling software system development through: user, functional, & system requirements analysis & documentation according to NASA development methodologies.  Platforms and languages include: Unisys 1100 ECL, Dbase/Clipper/FoxPro, C, and Pascal. 

Representative accomplishments include:

·         Elicitation, Analysis, and Validation all software system requirements.
·         Software architecture and programming.
·         Developed all unit and acceptance testing and testing documentation.
·         Technical Writer for all software documentation.
·         Responsible for all design review and code walkthrough presentations to management.

Personal
Education                                                                            J.D., Glendale University
                                                                                          B.S. Biology/Chemistry, CSUN


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