SAP Basis Administrator Sample Resume Format in Word Free Download

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Jonson Farnandes

3241 OKLAHOME • bIRMINGHAM, ky  40271
Phone (325) 850-7741 • E-mail jonson_09@REDIFFmail.com
Objective:  SAP Basis Administrator
	To obtain a position where my SAP system administration, technical support, project management, and customer service skills will add value to an organization.
Qualifications
	Information technology professional with over 9 years experience in SAP Basis administration.  Experience managing teams, projects, and supporting end-users.  Provides excellent customer service and effectively resolves issues with clients, employees and all levels of management.  Demonstrated strengths include: SAP Basis Administration          AIX/HP-UX/Linux/Solaris         Oracle Project Management                 NT/2003/XP/Win7/2008 Trouble Shooting Documentation                          Technical Support                      Customer Service
Achievements
	Administer, support, troubleshoot, install, and upgrade SAP R/3 systems.  Experiences include: Member of upgrade team that successfully upgraded the corporate landscape from SAP 4.0B to 4.7 Enterprise; Installed SAP R/3 and SAP NetWeaver on numerous Unix and Linux servers; Administered ECC 5.0 system; Administered ABAP and Java stacks; Implemented support pack stacks; Installed ECC 6.0 and Portal demo systems. Document administration and support procedures and training materials.  Track system issues.  Provide excellent technical support, and customer service. Manage and maintain SAP GUI software throughout the company.  Related activities include: install and maintain SAP GUI installation servers; build various SAP GUI packages; upgrade patch levels as needed; and distribute installation CDs to remote network users. Exchange Infrastructure (XI) 3.0: Configured the System Landscape Directory (SLD) on the production system; Configured the Change Management Service (CMS) for Java transports. Manage and maintain Solution Manager (SolMan) system: Configured to update system information from the SLD; Configured automated transport systems such as CHaRM (proof-of-concept) and QTMS (third party). Upgraded to version 7 EHP 1. Managed SAP disaster recovery project. Coordinated efforts between internal and external resources to test our recovery process for our SAP environment. Managed personnel at multiple sites and successfully tested our disaster recovery process. Managed Virtualization Project for our Windows server environment.  Worked with Windows server team to identify hardware requirements to migrate 50+ servers into a VM environment contained in a SAN and Blade server solution.  Worked with various vendors to determine best solution to meet our immediate needs and allow for future expansion.  Redeployed existing midlife servers to various regional sites to minimize waste and budget impact.
Professional experience
	Materion/Brush Engineered Materials, Cleveland, OH       2007 – Present SAP Basis Administrator, R/3 Basis Administration Member of Basis administration team, which installs, upgrades and supports multiple SAP systems. Provide global SAP technical support. Manage various SAP and non-SAP projects. TravelCenters of America, Cleveland, OH                            2004 – 2007 SAP Junior Basis Administrator, R/3 Basis Administration Member of Basis administration team, which installs, upgrades and supports multiple SAP systems. Provide SAP technical support to corporate headquarters and 160 sites. Independent Contractor, Cleveland, OH                                2003 – 2004 IT Contractor, Administrator and Support Technician Performed administration and technical support work for client desktops, servers, networks, and print devices.  Performed new system set-ups and Windows 2000 migration tasks. Computer Sciences Corporation, Cleveland, OH                    2000 – 2003 Associate SAP Basis Consultant, R/3 Basis Administration Member of Basis administration team, which installed, upgraded and administrated multi-site SAP systems.  Managed and participated on various projects. ICMS Technician, NT Specialist          Newark, DE Helpdesk team member. Supported over 4,000 customers at more than 60 offices. First USA Bank, Wilmington, DE                                          1999 - 2000 Team Manager, Test Center (Collections Department) Completed all projects within established time frames by coordinating the team’s efforts with various contractors, bank personnel, and bank departments. Team Manager, Specialty Department (Collections Department) Interviewed, hired, trained, and developed staff members.  Evaluated personnel and administered performance appraisals and development plans. MBNA Bank America, Wilmington, DE                               1996 – 1999 Credit Analyst, Credit Card Division (Lending) Account Manager, Credit Card Division (Collections)
Education
	BSBA, Marketing, Ashland University                               Ashland, Ohio Computer Sciences Corporation                                           Newark, DE SAP Academy Specializing in R/3 Basis, UNIX, and Oracle Professional IT Certifications                                          Wilmington, DE CompTIA and Microsoft Certifications A+, MCP, MCP+I, MCSE (NT 4.0)

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