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Kayla  Sheriff

309 271^st Av. SE                Sammamish, WA 98001

Phone: (425) 837-1230                Email: Kayla@gmail.com

                                                                                                                                                                                                                                               

SUMMARY OF QUALIFICATIONS

Senior IT Executive with track record of driving organizational change and transforming IT organizations from a service supplier to valued business partner. Strong focus on strategic planning, value optimization and product delivery competency improvement.Change agent and leader who can effectively improve organizational capability to deliver business results while reducing operational inefficiencies. Extensive experience with selling, mobilizing and running enterprise level project management offices (PMO) focused on consistent and repeatable practices for successful project outcomes. Expert in leveraging vendor capabilities, outsourcing relationships and building offshore organizational capabilities.Unique ability to create cohesion among globally distributed engineering teams.

PROFESSIONAL EXPERIENCE

 

Sedna Management Consulting                2010 Onwards               

Principal/Founder

Established IT Strategy consulting organization providing specialized program and portfolio management servicesto optimize product delivery and shrink ship cycles

Selected Engagements

Data Storage Product Company in Seattle, WA

·         Developed a prioritized 5 year product and release roadmap along with a systematic process of for requesting and authorizing changes to the release roadmap

·         Rationalized the product roadmap by consolidating features and schedules though a scenario based planning process

·         Put in place a constraint based planning model and a resource management toolset to drive better schedule estimation

Voice over IP solution provider, Kirkland WA

·         Improved operational effectiveness by streamlining and formalizing engineering practices to drive greater reliability and consistency in product development across geographically distributed engineering teams.

·         Developed a scrum based engineering methodology for product development using integrated onshore and offshore development and test teams

Microsoft Corporation(SQL Azure Product)

·         Instituted scalable best practices for deployment of "database-as-an-utility"services to the cloud

·         Release owner for synchronizing service enhancements and operational priorities with release schedule

·         Manage the prioritization and delivery of monthly releases of service updates to the SQL Azure cloud service 

 

Univar USA                2008 – August2010                                                                                                               

Vice President, Product Development&Solution Delivery

·         Transformed $50M budget, 100 person US IT organization into a trusted business partner with strong governance practices, instituting a portfolio planning and project management methodology that optimized return on IT investments

·         Implemented consistent program metrics, balanced project scorecards and steering committee review processes for aligning business goals with IT priorities. This resulted in shifting the Business-IT relationship from a supplier to a valued business partner model with greater trust and credibility for the IT organization

·         Accountable for the planning and delivery of a portfolio of over 35 projects across 5 business units in North America – Finance, HR, Supply Chain, Marketing, and IT; Increased IT project success rate from 35% to 72%

·         Led a 15 person enterprise program management team; Accountable for the planning and delivery of a portfolio of over 35 projects across 5 business units in North America – Finance, HR, Supply Chain, Marketing, and IT.

·         Reduced spend on sustaining IT services  by 23%  through a combination of application portfolio, vendor, and business process rationalization

·         Unified IT strategies, platforms and processes previously fragmented by geography into a single global ERP standard enabling a shared service model withgreater operational efficiencies

Microsoft Corporation                                                                                                                                        2000 – 2008

Director/Group Program Manager

SQL Server Product Team (2006 – 2008)                                               

Managed the ship process and release of SQL Server 2008 product.

·         Owned the overall release schedule and product quality for the SQL Server 2008 product release

·         Provided a central point of coordination, escalation, and risk management to ensure product was shipped on schedule with the right set of features to support the business plan

·         Utilized agile SCRUM based process for first time with team, completing release of product on time with the highest level of quality as compared to previous releases.

·         Streamlined and improved project and release management capabilities within business unit enabling efficiencies in planning, tracking and execution of the product release.

Windows Mobile Product Team (2005 – 2006)                                                               

Managed the ship process and releaseof the Windows Mobile 6.0 product.

·         Coordinated product deliverables and quality metrics across four engineering teams, with 700 resources in India, China, and Redmond, WA.

·         Established a project management center of excellence, defining common processes, tools, and standards for each engineering team, improving team communication and shrinking product release cycles while maintaining high quality

·         Streamlined work practices, introduced better planning tools and mentored employees to create an efficient, results driven product delivery environment

·         Introduced feature crew based product development methodology aimed at shrinking product release cycles while maintaining a high quality bar

OEM IT (2000 – 2005)                                                                                               

Led a 100+ person worldwide (Redmond, WA and Hyderabad, India) IT organization with $35M annual development budget building business-to-business products to enhance licensing of OEM products. Established a Project Management Office (PMO) to drive fiscal year budgeting and planning cycles, project portfolio tracking, project financials analysis, resource optimization, and capacity forecasting to manage project spend to meet fiscal targets. Drove project selection process including establishing business case and return on investment (ROI) expectations. Ensured Sarbanes-Oxley compliance.

·         Built India based development team, staffing, training, and implementing shared processes, creating single cohesive team across geographies, cultures, and time zones, growing team to 20 employees and 50 contractors

·         Negotiated contracts, skill set requirements and quality metrics with vendors such as TCS, Satyam, and Accenture greatly expanding Offshore Development Center capacity in short timeline

·         Created structure and discipline for feature deadlines, implementing quarterly release schedule that maximized resources while enhancing quality, performance and stability of product

·         Led team of 60 to build and deploy a business-to-business web portal to be used by over 250 OEM customers and support $8 billion in annual sales in the OEM licensing business, becoming the largest production deployment of Passport.Net authentication and Biz Talk Server 2000 XML technology

·         Managed build, deploy and support of Xbox 3^rd party games royalty tracking and reporting web portal application successfully linking publishers’ manufacturing and inventory systems to Microsoft’ billing/invoicing system

Independent Consultant                1999 - 2000                                                                               

·         Managed a 3 person Project Management Office (PMO) reporting directly to the CIO for Priceline’s “name-your-own-price” startup web grocer, tracking project portfolio of over 80 IT and non-IT projects

·         Created and managed a Project Management Office (PMO) for a 150-person business unit of major investment firm, centralizing all functions relating to methodology management, project tracking, variance analysis and executive reporting for over 35 medium to large (over $1.5 - $5 million each) IT projects

                                                               
Bell Atlantic, Philadelphia, PA1999                                                               

Senior Manager

• Initiated planning process for establishing a Project Management Office (PMO) for the division to improve project status tracking, project variance tracking and control

The Vanguard Group of Investment Companies, Malvern, PA                1997 - 1999                

Systems Manager

Developed and implemented a strategic multi-year plan to transition the company’s Defined Contribution record keeping system to process over 1.5 million accounts, from a legacy-centric systems environment to a distributed component-based architecture

·         Selected to participate in Project Management Excellence Program (PMEP), spending eight months in intensive project management training through the Project Management Institute(PMI)

·         Led a project to provide Intelligent Call Delivery (ICD) capability to key business units within Vanguard's Individual call centers in Pennsylvania, North Carolina and Arizona

SEI Investments, Wayne, PA                1994 - 1997                                                                               

Project Manager

Managed a $3 million project budget and extended cross-functional team to bring SEI’s first packaged financial product to market from concept to release.

·         Brought back under control a program that had slipped schedule and gone over budget by focusing on specific client needs and by simplifying deliverables. Successfully shipped the product for beta testing in six months by increasing client participation and by managing aggressive schedules

·         Established the first offshore development operation for organization, evaluating and negotiating development partnership and creating project execution models for working with offshore team in India

Unisys Corporation                1986 - 1994                                                                                               

Team Leader/Senior Consultant/Lead Analyst

As consultant and corporate team leader, providing design, development and implementation of applications serving global clients across many industries. Provided support with software in order management, call center management, and voice mail systems.

·         Managed an 8-person team for 2 years at client site to successfully design, develop and implement a voice response based software application to provide automated service activation to 200,000 residential customers of US WEST

 

TEACHING AND SPEAKING ENGAGEMENTS

Bellevue College                2003 - present

Continuing Education Program Faculty – topics: Implementing a (PMO), Improving Software Quality, Project Planning & Scheduling, Managing IT Projects

Penn State University, Great Valley, PA1999 – 2000

Adjunct faculty for the management school – topics: project management, scheduling, estimating, costing and budgeting, team leadership, communication

ProjectWorld Canada, Vancouver, B.C.Nov. 2007

“Using Scrum and Agile Based Project Management Techniques with Geographically Dispersed Product Development Project Teams”

EDUCATION

Certified Project Management Professional (PMP)

PMP Certification from the Project Management Institute (PMI)

Master of Management (Specialized in Finance)     

Smeal College of Business Administration, Pennsylvania State University, Pennsylvania, U.S.A.

BS Engineering (Mechanical)

College of Engineering - Guindy, Anna University, Madras, India

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