Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
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Danna Jemison
309 Coursey
Blvd.
APT 120
Baton Rouge, LA
70001
(225) 747-9876
danna@gmail.com
A well-rounded
professional who works well with others and looking for an opportunity to help
add value to a growing company.
CERTIFICATIONS
•
CCNA, MCP, A+, Network+, Security+
EDUCATION
•
High School diploma
CLEARANCE
•
Current Secret, DoNCAF
EXPERIENCE
Field
Technician I – DRS Technical Services
USF-I
Iraq
07/09-Present
•
Perform routine system maintenance and analysis functions to include hardware
configurations; adding, removing and replacing hardware components; use of
hardware and software diagnostic testing tools; cable infrastructure
installation and maintenance
•
Provide daily technical support for Microsoft Outlook e-mail, network
connectivity, telecommunications, peripheral equipment, and systems software
• Assists in the implementation of
solutions to computer systems, networks or telecommunications systems
•
Install, troubleshoot, and maintain communications equipment
•
Provide assistance with the setup of computers and software
•
Operate as the onsite customer service support point-of-contact for creating,
diagnosing, troubleshooting, resolving and closing approximately 30 Remedy
tickets per day
•
Responsible for base-lining PC’s and Laptops with Windows XP Professional
Non-Secure and Secure internet Protocol Router Network images (NIPR/SIPR) using
Hirens/Ghost software
•
Create, enable, delete user accounts and exchange mailboxes through Active
Directory and Exchange Management Console
•
Provide assistance, technical advice, and personal experience on the use of
various Windows Operating Systems and Microsoft Office Suites to end-users
giving them the tools and knowledge to manage and perform their duties more
practical and proficient
•
Troubleshoot, add and delete Cisco VoIP 79xx series phones to Cisco Call
Manager
•
Troubleshoot network connectivity, network printing and user access issues
•
Maintain security and troubleshoot Cisco 3560, 3750, and 3750G switches;
Configure switches for network production use and update IOS’s when instructed
•
Test circuits and devices with OTDR and toners to determine causes of network
outages
•
Proficient with network cabling standards
•
Work in an extremely austere remote environment obtaining the ability to interact
and build trustworthy relationships and satisfaction with customers of varying
stature
•
Perform maintenance on previous installations, including clean and repairing
Panduit, wall boxes, and wall jacks
•
Assist in reviewing and updating facility drawings
•
Completes tasks with little or no supervision
•
Route network cabling through manhole systems, crawl spaces, and ladder racks
Cable
Technician – Data-Tel of Louisiana
Baton
Rouge, LA
03/09-06/09
•
Installed and terminated copper and fiber optic cable using Panduit, 3Com, and
Corning technologies
•
Built distribution points interconnecting networking equipment such as Nortel,
Cisco, and Juniper
•
Performed cable pulls with the use of J-hooks, cable trays, ladder racks and
manhole systems
•
Assisted in reviewing and updating facility drawings
•
Assisted in the installation and termination of underground fiber optic and
copper cable
•
Repaired fiber optic cabling via
fusion-splicer
Information
Systems Operator MOS 25B – United States Army
86th
Signal Battalion – Fort Huachuca, AZ, 385th Signal Company – Arifjan, Kuwait,
208th Signal Company – Fort Bliss, TX
06/02-09/08
•
Performed routine system maintenance and analysis functions to include hardware
configurations; adding, removing and replacing hardware components; use of
hardware and software diagnostic testing tools; cable infrastructure
installation and maintenance
•
Provided daily technical support for Microsoft Outlook e-mail, network
connectivity, telecommunications, peripheral equipment, and systems software
•
Provided assistance with the setup of computers and software
•
Operated as the onsite customer service support point-of-contact for creating,
diagnosing, troubleshooting, resolving and closing approximately 30 Remedy
tickets per day
•
Responsible for base lining PC’s and Laptops with Windows XP Professional
Non-Secure and Secure internet Protocol Router Network images (NIPR/SIPR) using
Hirens/Ghost software
•
Provided assistance, technical advice, and personal experience on the use of various
Windows Operating Systems and Microsoft Office Suites to end-users giving them
the tools and knowledge to manage and perform their duties more practical and
proficient
•
Created, enabled, and deleted user accounts and exchange mailboxes through Active
Directory and Exchange Management Console
•
Added, removed, and replaced hardware components in support of DoD networks
•
Installed, operated, and performed unit maintenance on
multi-functional/multi-user information processing systems, peripheral equipment
and auxiliary devices
•
Performed input/output data control and bulk data storage back-up operations
•
Transferred data between information processing equipment and systems
•
Troubleshot automation equipment and systems to the degree required for
isolation of malfunctions to specific hardware or software
•
Installed, operated, and performed PMCS and unit level maintenance on COMSEC
devices
•
Performed ADPE functions restoring equipment to operational use by replacing
network interface cards, memory, hard drives, graphics cards, and power
supplies
•
Performed operator and systems administrator duties and unit level maintenance
functions on assigned computer systems
•
Assisted less experienced soldiers in the installation, operation, and
maintenance of information processing equipment
•
Performed additional duties as the Company IMO responding to end-user trouble
tickets and resolving technical issues in a timely manner
•
Worked and completed tasks with minimal supervision
•
Troubleshot network connectivity, network printing and user access issues
Cable
System Installer Technician MOS 25L – United States Army
208th
Signal Company – Fort Bliss, TX
06/01-05/02
•
Performed unit level maintenance on tactical and commercial coaxial cable,
wire, fiber optic, voice over internet protocol (VOIP) telephone, cable racks,
and CAT-5 wire systems
•
Repaired various types of cables using different methods, for example
underground cable splicing, aerial cable splicing
•
Installed, operated, and performed preventive maintenance checks and services
(PMCS) and unit level maintenance on COMSEC devices
•
Conducted tests on cable communications systems to ensure circuit and system
quality
•
Tested circuits/groups to detect and locate faults on fiber optic, cable, and
wire lines
•
Climbs poles, as necessary, and assists in the construction of tactical and
commercial cable and wire lines
•
Assisted in the distribution of SIPR/NIPR networks and DSN phone routes to over
five hundred subscribers
•
Install Ethernet patch panels via punch-down tools, troubleshoots and tests
cables by using OTDR and toners
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