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Elina
Simpkins
Elina.Simpkins@sbcglobal.net
Elina.Simpkins@sbcglobal.net
Clearance: Secret
Information Technology Experience – 15 years
Information Technology Experience – 15 years
Management Experience – 10 years
Disaster Recovery Experience – 4 years
Executive coached
Executive mentored
Accomplished Team Player/Self Motivator
Achievements/Recognition:
2011- Current project: Referencing DoDI 8500.2 IA controls, AR 500-3, NIST 800-30 and Army PAM 25-1-2, all Army MACI and MACII IT Systems must have an Information Technology Contingency Plan (ITCP). I am the Department of Defense Information Technology Agency lead on this project. I chair the ITCP Working Group Meetings consisting of architects, engineers, subject matter experts and Directorate government leaders. I guide them on the process, make proposals, suggestions and review plans through completion. The mission is to have all ITCPs completed and signed off by the US Army Information Technology Agency Executive Director by 2012 FEB in preparation for the Department of the Army Inspector General (DAIG) audit. To date 8 of 10 Directorates have completed this initiative.
2009,2010 - Hewlett Packard –Letter of Acknowledgement from HP Global Account
Manager for the professional and successful preparation and execution of the
annual Disaster Recovery (DR) Exercises.2011- Current project: Referencing DoDI 8500.2 IA controls, AR 500-3, NIST 800-30 and Army PAM 25-1-2, all Army MACI and MACII IT Systems must have an Information Technology Contingency Plan (ITCP). I am the Department of Defense Information Technology Agency lead on this project. I chair the ITCP Working Group Meetings consisting of architects, engineers, subject matter experts and Directorate government leaders. I guide them on the process, make proposals, suggestions and review plans through completion. The mission is to have all ITCPs completed and signed off by the US Army Information Technology Agency Executive Director by 2012 FEB in preparation for the Department of the Army Inspector General (DAIG) audit. To date 8 of 10 Directorates have completed this initiative.
2007-2010 - End to end project managed
Unilever's Disaster Recovery requirements, coordinating and directing 35+ DR
exercises globally, in regions of North America, South America and the
Asia-Pacific.
Coordinated and directed 5 mega semi- annual DR exercises
consisting of 24+ technicians and up to 40 user testers/observers. These continuous
80 hour events encompassed technologies of Unilever’s business units throughout
the Americas. The tests were a joint
effort between the Business and IT to ensure that full, accurate and executable
recovery plans were in place in the event of a disaster.
Disaster
Recovery/Emergency Preparedness Specialist - COOP
U.S. Army Information Technology Agency
Enterprise Security Services – Pentagon
Telecommunication
Systems (TCS)
July 2010 – present
- Develop, document and implement plans, processes and
procedures
- Write actionable / executable plans for the continuity
of the organization’s critical operations, covering but not limited to the
people and IT Infrastructure
- Create presentations and technical briefs
- Document After Action Reports (AAR’s)
- Participate and contribute to regularly scheduled
Coordinator Working Groups, Sub-committees and Events
- Design and deliver exercises to test and practice
plans, including Continuity of Operation (COOP) phases, Disaster Recovery,
Telework, Shelter-In-Place and Emergency Preparedness
- Prepare project plans (MS Project) with timelines and
milestones for completion
- Identify metrics and measures for assigned
project/program performance
- Ensure assigned projects are completed on time, within
budget and meet or exceed the technical requirements for the agreed
solution
- Keep current on advances in technologies supporting
continuity of mission critical operations
·
Innovate/create/identify
new opportunities to add value and/or address and resolve new
issues
Disaster Recovery Americas Regional Manager
Unilever LLC
Hewlett-Packard - contractor
Dec 2007 – July 2010
Dec 2007 – July 2010
• Completed project management
of the BC/DR initiative
• Created and maintained global BC/DR plans and repositories
• Interacted with mid and senior level business partners on a regular basis
• Gathering ongoing detailed business unit requirements
• Interfaced with technology groups to establish solutions
• Created and maintained BC/DR budgets
• Gathered and communicated infrastructure requirements
• Facilitated all phases of implementation at the DR site
• Managed of all site activities as it related to Information Technology
• Lead development and execution of test plans
• Created and maintained global BC/DR plans and repositories
• Interacted with mid and senior level business partners on a regular basis
• Gathering ongoing detailed business unit requirements
• Interfaced with technology groups to establish solutions
• Created and maintained BC/DR budgets
• Gathered and communicated infrastructure requirements
• Facilitated all phases of implementation at the DR site
• Managed of all site activities as it related to Information Technology
• Lead development and execution of test plans
As the DR Americas Regional Manager
my areas of responsibility also included:
Execution Optimization:
Captured, implemented, adapted and improved project strategies and processes to achieve project outcomes
Vendor Management:
Collaborated closely with vendors to ensure the cost-effective execution of responsibilities, alignment with goals and compliance with quality standards
Team Leadership:
Effectively collaborated, built relationships and influenced team members to achieve program objectives.
Information Management Acumen
Demonstrated fundamental understanding of information management systems and infrastructure.
Customer-Centric Focus:
Ensured a positive customer experience by the approach to work, the quality demonstrated, and the endpoint for measuring success
Execution Optimization:
Captured, implemented, adapted and improved project strategies and processes to achieve project outcomes
Vendor Management:
Collaborated closely with vendors to ensure the cost-effective execution of responsibilities, alignment with goals and compliance with quality standards
Team Leadership:
Effectively collaborated, built relationships and influenced team members to achieve program objectives.
Information Management Acumen
Demonstrated fundamental understanding of information management systems and infrastructure.
Customer-Centric Focus:
Ensured a positive customer experience by the approach to work, the quality demonstrated, and the endpoint for measuring success
Associate Director-Client Support Services Trading Floor/Corporate
UBS Investment Bank
Perot Systems-
UBS
October 2000 –June 2007
ITIL Foundation certified Associate Director of the Desk Side, Hardware, Market Data, and Workstation Renewal Teams for Trading floor and Corporate offices, managing 22 technicians of a 1,500 Trading and 3,000+ Corporate user environment
• Managed projects with a large customer base and a wide variety of business sponsors
• Change Management representative for Customer Service in the Americas
• Built strong relationships to understand and support business' endeavors
• Business Continuity/Disaster Recovery representative for Stamford Trading Floor consisting of documentation, updates, technician awareness and demonstration exercises
• Organized and controlled the shift operations of the department, coordinating staff to meet budgets and deadlines
• Resolved conflicting demands from users for service, interfacing with internal and external management in problem solving, and recommending technical alternatives and appropriate actions
• Managed 22 desktop, hardware, market data and workstation renewal technicians
• Created weekly status/progress and performance updates to global management
• Utilized Project Management processes for IT related projects in the region, and served on client based committees as required
• Managed multiple vendor relationships
Team Lead Executive Support Team
October 2000 –June 2007
ITIL Foundation certified Associate Director of the Desk Side, Hardware, Market Data, and Workstation Renewal Teams for Trading floor and Corporate offices, managing 22 technicians of a 1,500 Trading and 3,000+ Corporate user environment
• Managed projects with a large customer base and a wide variety of business sponsors
• Change Management representative for Customer Service in the Americas
• Built strong relationships to understand and support business' endeavors
• Business Continuity/Disaster Recovery representative for Stamford Trading Floor consisting of documentation, updates, technician awareness and demonstration exercises
• Organized and controlled the shift operations of the department, coordinating staff to meet budgets and deadlines
• Resolved conflicting demands from users for service, interfacing with internal and external management in problem solving, and recommending technical alternatives and appropriate actions
• Managed 22 desktop, hardware, market data and workstation renewal technicians
• Created weekly status/progress and performance updates to global management
• Utilized Project Management processes for IT related projects in the region, and served on client based committees as required
• Managed multiple vendor relationships
Team Lead Executive Support Team
Perot Systems
September 1996 – October 2000
Directed day to day activities of 3 Desktop Support Team Members exclusively servicing Perot Systems' Founders and Executives
• Monitored support queue for incoming and escalated calls
• Created and moderated a support training module for new hire orientations
• Editor for site electronic newspaper
• Ensured client relationships were maintained and managed
September 1996 – October 2000
Directed day to day activities of 3 Desktop Support Team Members exclusively servicing Perot Systems' Founders and Executives
• Monitored support queue for incoming and escalated calls
• Created and moderated a support training module for new hire orientations
• Editor for site electronic newspaper
• Ensured client relationships were maintained and managed
• Monitored quality of 15
member Help Desk Team's phone assistance to Perot Systems' 8,000 associates
• Scheduled technician work day shifts and time off
Education
2006 Bloomberg Market Data Certification New York, NY
ITIL Foundation Certification 2004
1994 Richmond College – Texas- Certificate of Completion in Microsystems Computer Technician
1982 University of Illinois Chicago, IL - Chemistry Major Grade: 3.0 GPA
• Scheduled technician work day shifts and time off
Education
2006 Bloomberg Market Data Certification New York, NY
ITIL Foundation Certification 2004
1994 Richmond College – Texas- Certificate of Completion in Microsystems Computer Technician
1982 University of Illinois Chicago, IL - Chemistry Major Grade: 3.0 GPA
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