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PROFESSIONAL PROFILE:

·         A diligent, resourceful and accomplished Executive Assistant offering over 5 years of thorough and skillful executive administrative and research experience.

·         Ability to thrive in a variety of constantly changing situations and deadlines, while serving Fortune 200 companies from a wide range of fields.

·         Dependable and proactive while working cooperatively or independently on a wide variety of projects.

·         Primary point of contact on all business matters, both internally and externally.

·         Computer Skills: Strongly Proficient in MS Office (PowerPoint, Outlook, Excel and Word), business and academic online researching, utilizing a plethora of resources (e.g.,SEC filings, Academic Search Complete, Factiva, Hoovers, various government databases, etc.). Additional Experience with SPSS (Statistical Package for the Social Sciences), iMovie and Windows Movie Maker (video editing applications), etc. Type 69 WPM.

RELATED PROFESSIONAL EXPERIENCE:

Executive Assistant, THE COYNE PARTNERSHIP, INC., (Management & Strategy Consulting Firm) Atlanta, Georgia – 01/08 - Present

• Worked directly under the former Senior Partner (and leader of the worldwide strategy practice) of McKinsey & Company. He also serves as a Professor at Emory University (and formerly at Harvard Business School).
• Served as the sole Executive Assistant to the Co-Founders/Managing Directors of the consulting firm.
• Booked and organized all domestic and international travel for the company (air, ground and lodging).
• Performed Project Management duties including logistical and operational functions often with little to no supervision (i.e., all administrative needs, extensive calendar management, complex travel planning, etc.).
• Conducted extensive research on companies, industries, consumer and market trends; methods included usability testing, shadow shopping, quantitative analysis and market research.

·         Assisted with the company start-up (established service provider relationships, placed furniture and equipment orders, researched and established health insurance, etc.)

·         Served as the primary point of contact for all national and international clients.

·         Created intricate PowerPoint Presentations for use with Fortune 200 clients (Boards of Directors, CEO’s, COO’s, CFO’s, etc.).

·         Proactively sought out and utilized cost saving opportunities for company expenses.

·         Prepared invoices and maintained all receipts, expense tracking logs and billable hours logs, in excess of $1 Million per year.

·         Maintained all company records, including extremely sensitive and confidential client information.

·         Conducted and provided research for all business needs, as well as the research and administrative needs of Prof. Coyne’s MBA Competitive Advantage/Industry and Competitor Analysis class at Emory from 2008 - present.

• Responsible for word processing, basic spreadsheet analysis (using Microsoft Word, Excel, etc.) and monitoring and recording all company media coverage.
• Responsible for troubleshooting any IT, office or logistical issues that arose.

Professional Accomplishments:

• Consistently sought out and attained substantial cost-savings to both the company and the Managing Directors personally. Savings amounted to thousands of dollars annually and, in numerous cases, over 60% cost savings on many individual products and services (travel expenses, market research reports, software, supplies, books, etc.). For example, one travel booking alone resulted in a cost savings of over $4,000.
• Assisted with idea generation and editing, and provided research for the book (including obtaining and formatting the 91 references listed) “Brainsteering: A Better Approach to Breakthrough Ideas”, released March 1, 2011 by Harper Collins. Personally named as research contributor and thanked in Acknowledgements. Book was named one of the "11 Best Business Books for CIOs in 2011" by CIO Insight, and highlighted in ABC News, McKinsey Quarterly, AJC, Forbes, Fortune, amongst dozens of others.
• Assisted with research for the study “Smaller Than You Thought: Estimates Of The Future Size And Growth Rate Of The Retirement Market In The United States”, highlighted in such media as FOX Business News, Businessweek, etc.
• Course Administrator for Competitive Advantage 630, an MBA course at Emory University.

ADDITIONAL EXPERIENCE:

Teller, BANK OF AMERICA, Marietta & Kennesaw, Georgia. 07/03-01/08

·         Functions include problem solving, staying consistently organized and operating efficiently while serving a high volume of customers, all while adhering to FDIC and Bank of America policies and procedures.  Opened and closed the banking center, as required.

Accomplishments:

·         Received repeated awards in all four performance-rated areas (Accuracy, Efficiency, Courtesy and Show).

·         Received $500 performance reward for acting with exceptional calm on behalf of the bank during two armed robberies.

·         Consistently maintained the record for achieving both the quickest balancing record as well as the most accurate balancing record in two separate branches for the firm.

·         Received Award of excellence in 2006 and 2007 for performing at the top 5% regionally:

              -100% balancing accuracy and zero net dollar difference

               -Achieving 180% of goals for teller referrals

               -Recruiting a key bilingual individual into the department

EDUCATION:

Kennesaw State University

Bachelor of Science in Sociology - May 2008

Concentrations: Organizational and Social Change, Cultural Diversity Studies

GPA:    3.8 in major       3.47 overall  

Honors: Presidential Award (4.0 GPA, multiple semesters), Dean’s list (multiple semesters).

Activities: Alpha Kappa Delta (the Sociological Honor Society), served in successive roles as Secretary, Vice President and Co-President.

Educational Accomplishments:

·         Received CETLS (Center for Excellence in Teaching, Learning and Scholarship) award for undergraduate research, presented by Kennesaw State University President Dr. Daniel Papp.

·         Obtained Sponsorship and gained Institutional Review Board (IRB) certification and approval to conduct and present survey research at the Georgia Sociological Association Summit.

COMMUNITY INVOLVEMENT:

• Kennesaw State University’s 6^th Annual Suburban Studies Conference, Humane Society, M.U.S.T (Ministries United for Service and Training) Ministries, etc.

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