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Tulsa , Oklahoma 74001
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Sofia Roop
309
E. Ave.
918-665-9876
- Home
918-691-1230
- Cell
Email:
sofia@aol.com
EXPERIENCE:
Technical
Project Manager
Spirit Bank, Tulsa, Oklahoma 2008-2011
- Project
managed various major technical IT projects for Spirit Bank, including a
major core banking system replacement and building a new disaster recovery
Data Center backup site. Responsible for Business Continuity Plans.
Designed and engineered infrastructure to support Data Center IT systems.
Monitored and operated LAN operations. Designed and tracked Key
Performance Indicators and administered department SharePoint site.
Negotiated terms with various vendors, participated in FFIEC Bank IT
audits and reported to the Board of directors and directly to the COO/CIO. Passed FDIC background checks to work at
the Bank.
Engineering
Consultant
2007-2008
TekSystems for AT&T/Cingular, Tulsa,
Oklahoma
- Performed interconnect and provisioning engineering project, in Oklahoma and Arkansas, transitioning wireless TDMA telecommunication switches to wireless GSM & UMTS telecommunication switches for AT&T/Cingular.
Chief
Administrative Officer City of Tulsa
2005-2006
City of Tulsa ,
Tulsa , Oklahoma
- Responsible for leadership of
seven city departments with approximately 1700 personnel; Human
Resources, Finance, Information Technology, Municipal Courts, Human
Rights, Equipment Management, Tulsa Area Emergency Management Agency. Each department had a Director reporting
directly to me.
- Performed the duties of a CIO and accomplished consolidation of
entire City of Tulsa IT functions into one IT department from 17 different
departments.
City
Councilor, City of Tulsa
City of Tulsa ,
Tulsa , Oklahoma
- Representing 44,000 people in District 5 on the Tulsa City Council. Elected five times to this office. This was a paid, part time position involving community improvement and involvement.
Senior
Manager for Quality Assurance and Improvement 1995-2003
WorldCom/MCI, Tulsa , Oklahoma
- Responsible for leading, managing, planning, organizing, global troubleshooting and directing WorldCom/MCI’s Global Network Management organization’s technical Quality Assurance and Improvement function for worldwide fiber optic telecommunications systems and operations for DS1s, DS3s, OC3s, & OC12s etc.
- Developed processes, procedures, policies, engineering standards and programs to address telecommunications network technical problems and technical quality issues. Accomplished network availability improvement from 99.98% to 99.999%.
- Managed quality analysis, review, and certification of major telecom equipment in a lab and field environment for OC48s, OC192s, DWDM, etc.
- Responsible for disaster recovery planning, and BCP testing.
- Managed quality inspections and identification of quality problem trends in a worldwide fiber optic network of large telecommunications data center facilities.
Sofia Roop Page
Two
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- Managed, led, evaluated, and assigned tasks to a staff of 12 including scientists, senior telecom network engineers, analysts, and programmers.
- Responsible for capital and expense budgets in excess of 25 million dollars.
- Performed technical and organizational due diligence on four corporate telecommunications company acquisitions.
Senior
Analyst, Quality Assurance 1990-1995
WilTel, Tulsa , Oklahoma
- Analysis of telecommunications equipment, systems, and networks for technical problems. Developed proprietary problem prediction software and systems.
- Programming of expert tools for technical solutions that assist technicians and engineers in locating service problems in a large telecommunications network.
- Designed and evaluated fiber optic systems and data center facilities.
Operations
Manager 1986-1990
WilTel, Tulsa , Oklahoma
- Managed operations and troubleshooting of 3 central offices of major telecommunication exchange facilities, and 400 miles of long distance, outside plant, fiber optic lines.
Skills:
- Leadership of managers, scientists, telecommunication senior engineers, technical staff, and expert tool programmers.
- Total Quality Management (TQM) training and experience.
- Network telecommunications analysis experience
- Telecommunications engineering, operations, troubleshooting and design experience including DS1s, DS3s, OC3s, DWDM & fiber optic systems.
- Project management experience.
- FoxPro programming, SharePoint, Word, Excel, MS Project Manager, Solar Winds, F&E, PowerPoint, Access, Visio, Cobol, JCL, Java, Dreamweaver and other Microsoft applications.
- LDRPS (Living Disaster Recovery Planning System) a business continuance and continuity system.
- Complete working knowledge of various telecommunications hardware systems (Fujtsu, Nortel, Cisco, Tellabs, and Lucent etc.)
- Working knowledge of FCC regulations and reporting requirements.
- Working knowledge of FFIEC (FDIC) IT bank regulations.
- Technical Management Generalist with understanding of technical management systems such as ITIL, COBIT, P-CMM and personnel capabilities and experience.
Education:
- St Gregory’s University,
Masters of Science in Management May 2008
- St Gregory’s University, Tulsa, Oklahoma
Bachelor of Science, Business/MIS
Degree, Graduated Cum Laude, May 2006
62 hours, Telecommunications Technology
518
contact hours Technical Electronics,
Certificate in Technical Electronics
- Various corporate, Telecommunications, Management training seminars & classes.
- Various telecom equipment vendors’ schools. (Fujitsu, NEC, NorTel, Cisco, etc)
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