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Permanent Address                     412 slopeway Canton             Pitbon, 40021

Phone  (502) 810-6698 Email: rbennett@yahoo.com

Richard Bennett

OBJECTIVE:

Looking to join a progressive organization that needs Quality Assurance Analysts and Testers and offers possibilities of growth

SUMMARY:

Ø  Four years of Experience in the IT industry with emphasis on Software Quality Assurance using Black Box Testing and various automated testing tools

Ø  Diversified experience in Software Quality Assurance and Testing on Client/Server, Windows based and Web based applications.

Ø  Proven success in meeting or exceeding customer needs as an individual contributor and as team member.

Ø  Strong knowledge of Software Development Life Cycle (SDLC) as well as Software Testing Life Cycle (STLC) and the Role of QA.

Ø  Extensively experience in analyzing business requirements and specifications, development and execution of Test Plans, Test Scripts and Test Cases.

Ø  Involved in Manual testing & Tracking defects using Test Director & Quality Center.

Ø  Developed Test scripts for automated testing using Win Runner and Quick Test Pro.

Ø  Good working knowledge on Windows and UNIX Environment.

Ø  Good Knowledge in TSL script and VB Script.

Ø  Involved in Writing, Updating and maintaining the Test documents for various stages of Testing for reference and auditing purpose.

Ø  Strong experience in all levels of Testing such as Positive testing, Negative testing, Integration Testing, Functional Testing, System Testing, Regression Testing and User Acceptance Testing (UAT), Black box testing, Browser testing.

Ø  Expertise in Problem solving and Bug Tracking Reports using Bug tracking Tools.

Ø  Excellent Organization, Analytical and Problem Solving skills and ability to quickly learn new technologies.

Ø  Good Communication, interpersonal, and Teamwork skills.

TECHNICAL SKILLS:

Testing Tools:                                      Mercury Interactive, Load Runner, Quick Test Professional                          Defect Tracking Tools:                 Test Director7.6 /Quality Center, Remedy                                                    Microsoft Tools:                                   MS office Suite (Word, Excel, PowerPoint), Adobe Acrobat Reader          Operating System:                  Windows 95/98/NT/2000/XP/VISTA, UNIX                                             Languages:                                           HTML, SQL, Visual Basic                                                                       Database:                                          SQL Server, Microsoft Access, Oracle                                                              Browsers:                                    Internet Explorer, Netscape navigator, Firefox, Chrome                                          Other tools:                                SQL plus, Toad, Lotus Notes & knowledge of ETL tool Informatica. 

                                               

WORK EXPERIENCE:

DoubleClick, Inc., Alpharetta, Georgia                                                                     03/2011 – 06/2011                                       Quality Assurance Analyst

Web-based Advertising (Popup Banner) software

Responsibilities

·         Designing and maintaining test plans for several new product lines and releases

·         Assisting in bringing structure and processes to newly formed QA department

·         Reviewing documentation and Customer User’s Guides

·         Maintaining and Updating Defect Tracking System

·         Developing, maintaining, and executing test cases

Software

·         Microsoft SQL Server & Unix VI Editor for database verification

·         Remedy and PVCS Tracker Defect Tracking Systems

T-Mobile USA, Rockville, MD                                                                                                   06/ 10 – 03/ 11         Quality Assurance Tester

T-Mobile is one of the nation’s leading Communication service providers and also plays a major role in local telephone industry. Detailed information about there billing, services, new features, company information, due dates, minutes used, and payment information was provided to each customer. Customer Online Billing System (COBS) is a Web based application running on oracle database.  It’s used to generate the Customer bills based on their billing Cycle date, retrieve billing history, View transactions of Customer etc., which will be published on internet for on line viewing, by the customers.  The system also generates the comprehensive reports of revenue generation for each region, market and for each product like Long distance, DIA/DSL etc., for internal sales planning.

Roles & Responsibilities:

Ø  Analyzed user and business requirements for the new build and compared of those with the old build to modify test plans for positive and negative scenarios for functional and performance testing.

Ø  Prepared Test Plan and templates to create test cases, test scripts.

Ø  The whole application manually tested before going for the automated testing.

Ø  Implemented and worked on Quick Test Pro for automated testing. 

Ø   Performed the Positive and Negative Testing, User Interface Testing on the application

Ø  Performed manual and Automated Regression testing after every build Installation.

Ø  Used Test Director/Quality Center for bug tracking and test management.

Ø  Run Regression Test to ensure that introduction of new component into application doesn't affect the existing functionality.

Ø  Developed / Enhanced VB script in Quick Test Pro to add check points, Parameterize data etc.

Ø  Made schedules for system and integration testing for each release.

Ø  Kept track of the customer bugs, deciding their priority and then assigned them to the different developers.

Ø  Attended status review meetings, interacted with developers, Architects to resolve the issues.

Environment: Mercury’s Quick Test Pro, Test Director/ Quality center, SQL, Oracle, MS Office and Windows 2000, XML, Java Script, JSP.

BC BS, Atlanta, GA                                                                                                             08/ 09  - 03/ 10 Quality Assurance Analyst and Tester

Involved in testing the claims application. This application accepts different claims like Medical claims, Dental claims, Pharmacy claims and vision claims from different vendors and route the claims into Batch Adjudication System and Online Adjudication. Here the Batch Adjudication System automatically adjudicates the claims and sends the files to Payment department. In the Online Adjudication system examiners will check the files and then they will move the claims to Payment department.

Roles and Responsibilities:

Ø  Created Manual and Automated test cases and scripts.

Ø  Reviewed the System requirement document for developing high-level Test Strategy.

Ø  Analyzed the Functional Business requirements and Design documents, Developed Test plans for different Testing stages

Ø  Interacted with Development and Design teams to design and plan the test plans.

Ø  Performed Load/Performance, security, recovery, multi platform, concurrence, and database validation.  Performed regression testing using Win Runner.

Ø  Participated in all appropriate Test scenario inspections, Test case reviews, work and functional mapping sessions.

Ø  Participated in enhancement meetings, investigated software bugs, and helped the developers to resolve technical issues.

Ø  Responsible for security testing, which was accomplished by creating and logging in under different, fictitious, login ID’s.

Ø  Responsible for submitting the bugs into the Test director depending upon their priority.

Ø  Supported Design and Deployment team to resolve reported problems.

Ø  Performed data validation with GUI Check points using Quick Test Pro.

Environment:  Windows NT 4.0, Load Runner, QTP, Test Director, SQL Server, C# .Net, C++, XML.

Bank of America, Charlotte, NC                                                                            01/ 09 – 06/ 09                                                                                       

Quality Assurance Analyst

Bank Of America is one of the largest diversified financial service organizations in the US. Its major businesses include Regional Community Banking, Corporate Banking, Private Banking, Mortgage Banking, Secured Lending, ACH, Deposit Application, Cash Management, Asset Management and Mutual Fund Servicing. Bank’s Treasury Management division offers a comprehensive portfolio of electronic and paper based receivables, payables and information and investment solutions, as well as global product offerings.

Roles and Responsibilities:

Ø  Review Requirements, Design documents and analysis.

Ø  Performed Functional, Transaction, Integration, End-to-End, Positive testing, Black Box testing, White Box testing, Regression testing.

Ø  Developed Automated Test Scripts for Functionality, GUI, Stress and   Load Tests and executed automated

Ø  Load Runner was used for automation of regression.

Ø  Created test plans and test cases for Manual and Automated Testing.

Ø  Developed Test scenarios and Test cases using Test Director.

Ø  Conducted System and Regression Testing using Win Runner and identified application errors

Ø  Developed Data Driven Tests using test data from flat files and analyzed the results using Win Runner.

Ø  Involved in Backend testing by using SQL queries.

Ø  Tested Links and identified broken links using appropriate functions in Win Runner.

Ø  Tested the application under Load and Stress using Load Runner.

Environment: Internet Explorer 7.0 and Netscape 4.5, Lotus Notes6, Test Tools: WinRunner6.0, Test Director 6.0, UNIX, C++, SQL, Web Logic 6.1, EJB, Java (JSP, Servlets, JDBC), HTML, D

L, CSS, Java Script, MS Visual Source Safe, MQ Series, Tuxedo, Perl Script.

Equacomm, Douala, Cameroon                                                                                         09/ 07 – 12/ 08

Quality Assurance Analyst

Client is Web-based, ASP-delivered hotel property application designed for both hotel chains and independent properties worldwide, this offers the hospitality industry’s most comprehensive Hospitality Management Service. The Web-based, ASP-delivered hotel property application is also fully interfaced with the many other Pegasus Solutions services. Pegs Central 8.0 also interacts with the Inter Continental Hotel Group for the rate plan of the rooms available at the property so that they can be booked through the Central Reservation system. This covers all the modules from Reservations, Front Desk, Sales, Guest profiles, Companies, Group and other Managerial modules.

Role & Responsibilities:

Ø  Analyzed Business requirements. Developed test plan and test cases for manual and automated testing of the application.

Ø  Extensively used SQL for data Integrity Testing at the backend.  Manually performed Positive and Negative testing, Black Box testing and Functional testing of the application.

Ø  Performed regression testing.

Ø  Used Test director for test planning, defect tracking and building the test hierarchy.

Environment: Windows 98, Oracle, Win Runner, Manual testing.

ACADEMIC QUALIFICATIONS:

Quality Assurance Analyst and Tester (H2KINFOSYS, Alpharetta, GA)

BS in Computer Science with Options in Numerical Analysis and Artificial Intelligence  (University of Yaoundé I – Cameroon)

Other Skills:

Ø  Ability to learn new things faster.

Ø  Update skills to suit the changing industry requirements.

Ø  Ability to work in a team, Interpersonal skills.

Ø  Ability to work faster and meet aggressive time schedules.

Ø  Fluent in French and English

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