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Web Services Coordinator Sample Resume Format in Word Free Download

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Lilly Bril
· Cell: 917-482-9876 · lilly@gmail.com ·


Professional summary
Over ten years of professional experience in IT and Web emerging technologies. Proven ability to plan, execute and complete large and medium-scale full-cycle projects and applications on time and within budget.  Strong analytical, process flow, problem solving, communication, customer relations skills.  Interested in complex, cutting edge technology and always eager to learn more!


Professional Experience

      Metropolitan Jewish Health Systems         Brooklyn, NY (2007 – Present)
      Web Services Coordinator
            RHIO
BHIX (Brooklyn Health Information Exchange) - work with other participating agencies to empower consumers to allow doctors, nurses and other health care professionals more timely access to their electronic health information.  Participate in the design, development and testing of the data interfaces between different systems.  Analyze and review HL7 mappings for ADT feeds from Nursing home and Home care applications. Coordinate meetings and implementations guide lines with MJHS staff from Home Care and Nursing Homes.  Implement and test HL7 data feeds including:  ADT with patient consent, Pharmacy and others.  Review and monitor patient consent policy and implementation.  Oversee and support system implementations, ongoing maintenance, upgrades, enhancements, interfaces and integration with variety of clinical information systems.
     
Corporate Applications
·         Administer and support end users for company wide financial application Microsoft Dynamics Great Plains (GP).  Serve as internal project manager engaging outside consulting firm for maintenance and upgrades to Great Plains.  Leveraged Microsoft Great Plains with other Microsoft technologies such as MS Office (Word, Excel) and reporting tools such as FRx, Crystal Reports to create seamless, robust, and efficient accounting information systems.
·         Work with a consulting firm to create and implement ReQlogic, which is Great Plains integrated web based purchasing application.  Installed, implemented and trained users in ReQlogic.  Administer and support end users post launch.
·         Administer and maintain Kronos Clocks and its applications for company employees, including installing and configuring new clocks and trouble shooting issues.
·         Participate in Change Control and Disaster Recovery committees to ensure smooth and short recovery times in the event of a disaster.
·         Administer and maintain company wide users for Policy and Procedure Manager (PPM).  Work closely with vendor to implement new releases and upgrades.
·         Maintain day to day changes and new implementations using Mambo content manager tool for
·         Using DotNetNuke open source software implemented company’s intranet redesigns with daily hands-on maintenance.  Closely interact with others to develop specifications, implement business solutions for intranet needs. Effectively work to established goals and ensure on time completion of all aspects for redesign. 
·         Work on functional specifications including program/module design, and unit/integration testing and review for company wide online master access form (MAF) request application.  Write and execute test cases for testing of functionalities as well as working with end users to accommodate their needs. Maintain and support end users for Intranet and MAF post launch.





International Business Machines, Corporation      White Plains, NY (2003 – 2006)
WW Web Production Services Project Manager/Business Analyst
Managed the web needs and interactions among various partners within businesses via Web Sphere based CMT (content management tool). Supervise and administer daily production rotations of ibm.com portals, internal ibm.com sites Web development operations using CMT.
Wrote and maintained systems documentation such as business and functional requirements, design specifications, technical manuals for future releases of CMT.
Collaborated with ibm.com requirements and development teams to determine, evaluate, design and deploy Web tools and applications. Using Lotus Notes, MS Project and other PM applications translated business requirements into system specifications. Closely interacted with others to develop specifications, implement business solutions, and resolve problems.
Major projects:

  • Web Sphere based ibm.com commerce engine: Participated in the design, deployment, architecture and technical specifications of the engine’s applications to meet requirements for increasing volumes. Participated in  world wide, bi-annual launches of the engine’s functionality focusing in problem resolution and technical communications.
  • ibm.com OneX project: Participated in the deployment of the “ibm.com One Experience” project by implementing XML applications, which were used to expedite production and standardize content implementation for the new ibm.com sites.
  • IBM/Lenovo segmentation project: Responsible for problem determination and defect resolution during the launching phase of the project. Collaborated with all technical work-streams to ensure successful implementation of all tech components of the project – data, engines, servers, applications.
  • WorldWide subject matter expert for ibm.com contact us module (call me, chat online and request a quote). Responsible for correct implementation and use of modules by all ibm.com brands.
  • ibm.com problem reporting: Oversaw problem reporting operations (aka ManageNow) and managed the problem resolution operations by routing issues to appropriate channels, engaging the suitable production teams, and consulting on technical aspects.                

      

International Business Machines, Corporation            White Plains, NY (2000 – 2003)
WW Web Production Services Tech Lead (Contractor)
Oversaw sites releases and problem resolution from development through deployment. Coordinated site operations and Web development projects to ensure on time and on budget delivery. Ensured the implementation of ibm.com and GWA standards on all Web projects. Developed the business area(s) workflow entitlements for web content publishing. Identified technical requirements to evaluate, design, develop, and deploy new sites.  Expertise in IBM internal tools and Internet commerce engines their management and operation. Responsible for the day-to-day content rotation and implementation of the ibm.com public and private Web sites using HTML, XML, XHTML, CSS, SSI, JavaScript and CGI.

      
KMS, Inc.,        Brooklyn, NY (1999 – 2000)
Web Developer
Implemented web site designs with daily hands-on maintenance (
L, JavaScript). Implemented both basic and advanced uses of JavaScript (form validations, counters, etc). Assisted in network and server administration responsibilities. Collaborated with other team members to suggest technical solutions for improvement of customer services.

   

Education
University of Georgia, Athens, GA (1993 – 1997)
B.S. in Microbiology. Coursework included: Advanced programming in HTML and Basic, Introduction to JavaScript and its Applications.


NY State and NY City certified EMT-P


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