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Dana Williams

PSC 309 BOX 18-965

FPO, AE 09001

Home Phone: 9876543210 Cell Phone: 4342821230

Email: dana@yahoo.com

OBJECTIVE

Seeking Position: Manager

HIGHLIGHTS OF QUALIFICATIONS

Highly successful tour as a Project Manager for large “nonprofit” civilian hospital.
2 successful tours serving as a Command Equipment Manager. Key custodian for more than 10 million dollars’ worth of inventoried equipment. With operating budgets in excess of $4 million.
20 plus years experience in supervising and managing US military personnel, DOD contractors, retirees, foreign nationals and civilians; providing both personal and career guidance and leadership.
15 years experience in coordinating, conducting, and instructing command level training, General Military Training (GMT), and Military Leadership Classes.
10 years experience counseling military members on career development, relocation, and goal obtainment with focus on military retention; served as a Command Career Counselor at two large commands.
7 years as a Financial Advisor, responsible for counseling members in personal finance management, as well as instructing on the planning, implementation, and evaluation of financial budgets.
3 years as a Command Retention Team member at a large command responsible for maintaining maximum military retention.

PROFESSIONAL EXPERIENCE

Clinical Engineering Manager 08/2006 - 08/2009

TriMedx Healthcare Equipment Services Supervisor: Dana Pritchett

St. Luke's Hospital (904) 308-9876

309 Belford Road Contact Encouraged

Jacksonville, FL 64001

Salary: $80,000 50+ hours per week

Hand selected as the project manager to establish and direct a Clinical Engineering Department during the procurement of a new hospital. From conception procured all necessary tools and equipment to effectively run an engineering department. During the hiring process, interviewed more than 40 potential technicians, and responsible for selecting qualified employees. As the Project Manager, ensured superior customer service and operational efficiencies through the administration of the TriMedx Medical Equipment Maintenance Plan. Expertly maintained a budget of more than 2.3 million dollars which included employee salaries, vendor contracts, supplies, and equipment parts. Directly accountable for a multi-million dollar inventory, consisting of the tracking, maintenance, and repair of more than 6,000 pieces of medical equipment, pagers, cell phones and excess parts. Directed 19 technicians by ensuring professional growth, focused on identifying strengths, weaknesses, and improvement areas. Further encouraged technicians to set development plans which fostered their career goals and objectives, resulting in a staff of highly trained and motivated employees. Expertly led the department by creating an environment that supported honest self-assessment, and treated mistakes as learning opportunities in the development process. Established positive relationships with customers, vendors, and technicians with focus on continuous improvement, ensuring excellent customer service and satisfaction. The project’s success led to a “Best New Site 2008” award, which is nationally recognized throughout TriMedx.

Served as the Leading Chief Petty Officer (LCPO) for eight departments within the Consultative Medicine Directorate. Responsible for leading, instructing, and counseling 85 staff members; to include military enlisted and officers, as well as civilian Government Service and contract employees. Accountable for all staff members’ deployment readiness, including training, health screenings, and physical fitness. With expertise as a Chief Hospital Corpsman, was often sought out by peers for guidance on military instructions, evaluation performance writing, and counseling enrichment. As the LCPO, was responsible for ensuring maximum retention efforts; assisted military members in developing personal action plans in preparing for advancement, resulting in increased advancement rates as well as retention. Served as a command directorate’s Customer Service Representative ensuring delivery of excellent customer service and satisfaction to all patients and hospital staff, through communication and coordination with other departments. As a Financial Advisor, was responsible for counseling members in personal finance management, as well as instructing on the planning, implementation, and evaluation of financial budgets.

Senior Enlisted Advisor 11/2003 - 11/2005

Blount Island Command Supervisor: David Heald

5880 Channel View Dr (904) 563-2370

Jacksonville, FL 32226 May Contact

Salary: E-7 base pay 40+ hours per week

As the Senior Enlisted Advisor, was responsible for more than 80 staff members, as well as overseeing daily operations at the Marine Corps Logistics Command. Served as the Officer In-Charge for quality assurance checks on all medical supplies loaded on to the 15 Marine Corps Maritime Prepositioning ships. Duty responsibilities included writing job performance evaluations for military staff, semi-annual performance evaluations for Government Contract employees, and coordinating and managing the enlisted duty schedule. As the Command Fitness Leader, was responsible for organizing and conducting all Physical Fitness Assessments. This included instructing all participants in injury prevention, exercise physiology, safety, health promotion, weight management and nutrition. Was responsible for implementing and administering a daily specialized physical readiness program for personnel that needed improvement in their physical readiness, resulting in an 80% decrease in physical fitness test failures. Orchestrated and led a ten person team that successfully performed the repair and inventory checks for a special overseas operation in Norway. Responsible for the coordination of more than 50 military funeral proceedings on the east coast for deceased Veterans, earning Presidential recognition for excellence. As the Command Career Counselor, was responsible for instructing and counseling members in the development and prioritization of both personal and career goals. As a Financial Advisor, was responsible for counseling members in personal finance management, as well as instructing on the planning, implementation, and evaluation of financial budgets.

Command Equipment Manager 11/2000 - 11/2003

U.S.

Naval Hospital Naples Supervisor: Miles Guanzon

PSC 827 Box 1000 Unknown

FPO AE 09617

Salary: E-6/E-7 base pay 40+ hours per week

As the Command Equipment Manager was responsible for managing an annual budget in excess of $3 million, as well as the maintenance and repair of equipment worth more than $8 million. Wrote and implemented the standard operating procedures (SOP) for the hospital’s Equipment Management Plan. Coordinated and administered contracts with vendors enhancing service quality, response time, and equipment up time. Served as the commands’ Project Manager during a “cradle to grave” transition, was responsible for procuring all new supplies, materials and equipment to set-up a new hospital. Responsible for the disposition and removal of all old equipment and supplies. Served as the department’s point person during The Joint Commission accreditation inspection subsequently earning a score of 93 percent. Supervised and managed 12 Logistics personnel which included Sailors and their Foreign National Counterparts. Successfully performed the role of the department’s customer service representative using effective communication and positive feedback skills. As the Command Fitness Leader, was responsible for organizing and conducting all Physical Fitness Assessments. This included instructing all participants in injury prevention, exercise physiology, safety, health promotion, weight management and nutrition. Responsible for implementing and administering a daily specialized physical readiness program for personnel that needed improvement in their physical readiness. As a Career Counselor, was responsible for instructing and counseling members in the development and prioritization of both personal and career goals.

Advanced Biomedical Equipment Repair Technician and Equipment Manager 10/1998 – 10/2000

Naval Medical Clinic Supervisor: LT Williams

Quantico, VA Unknown

Salary: E-5/E-6 base pay 40 hours per week

Repaired all types of medical equipment found in a typical hospital setting to including patient monitors, laboratory, ophthalmic, dental, pneumatic, hydraulic, defibrillators, electrocardiographs, imaging systems and medical diagnostic equipment. Utilized knowledge of advanced troubleshooting techniques and preventive maintenance schedules to perform repairs and preventive maintenance, on more than 1000 pieces of medical equipment annually. Calibrated, assembled, aligned and maintained equipment using hand and power tools, including the use of KV, MA and MAS measuring devices. Coordinated and administered contracts with vendors, enhancing service quality and response time.

Responded to all medical equipment related service calls throughout the hospital and to the three outlining clinics.

Wrote the clinic’s Medical Equipment Management Plan. Served as a key player on the Equipment Purchasing Review Committee (EPRC), rendering technical advice and assistance. Received high marks during the JCAHO inspection.

EDUCATION

Master of Human Relations Graduate in June 2012

The University of Oklahoma

Bachelor of Science in History 2007 Excelsior College

Associate of Science in Electro-Mechanical Technologies 2003 Excelsior College

US Army Academy of Health Sciences Aurora, CO

Advanced Biomedical Equipment Repair 1998

US Army Academy of Health Sciences Aurora, CO

Basic Biomedical Equipment Repair 1996

ADDITIONAL TRAINING AND QUALIFICATIONS

Six-Sigma Training 03/2009

St. Vincent’s Medical Center Jacksonville, FL

Business and Quality Management

Emergency Management Institute (FEMA) 03/2008

Incident Command System

National Incident Management System

National Response Framework

Advanced Leadership Development Program 10/2004

Trident Training Facility Kings Bay, GA

Leadership and the Knowledge Worker

Overcoming the Challenges of Change

Building Effective Interfunctional Relationships

Professional Assertiveness

Writing with Intention

Hospital Chief Corpsman 12/2002

Naval Education and Training Command

Health Care Facilities Management

Organizational Behavior

Executive Communication

Managerial Leadership

Organizational Design and Development

Project Management

Primary Leadership Development Program 05/08/2000 - 05/19/2000

Leader Training Unit, Washington DC

Personnel Supervision

Building Customer Service Skills

Business and Professional Communication

Management of Human Resources

Principles of Leadership

GE OEC Medical Systems Salt Lake City, UT

2800 Uroview System Nov 2007

Siemens Medical Solutions Cary, NC

Angiostar Plus / Neurostar Plus Oct 2007

Siemens Medical Solutions Cary, NC

Magnetic Resonance Imaging Basics Aug 2007

Siemens Medical Solutions Cary, NC

Computed Tomography Basics May 2007

Siemens Medical Solutions Cary, NC

Syngo incl. Leonardo Workstation Apr 2007