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	309 Kelnor Court Morrisville, NC 27001 919.349.9876 fateena@gmail.com
Fateema Osman

Summary	Successful technology executive with 19 years experience in providing executive-level strategic and tactical leadership in the enterprise data network and telecommunication industries.  Results and pragmatic-oriented leader with accomplishments in business unit management, enterprise sales, and product management utilizing best-of-breed methodologies to achieve significant top- and bottom-line growth goals.  A career track record of progressively increasing levels of responsibility built on individual and team successes. Successful Software Product Management leader that launched award-winning products to market (see Awards section below). Strong experience with Product Development Life Cycle (PDLC) in delivering SaaS and enterprise products to customers.   Extended experience in Business Management in Data Networking (HP & Nortel), Telecommunication (Avaya) and Network Security (Check Point) Technologies including: P&L Management and 30 people, sales management & forecasting, Partner Development, and Budget Management. Financial acumen to include budget forecasting, price modeling, gross & net margin analysis, sales forecasting, product/portfolio cost analysis, and financial performance analysis. Demonstrated experience developing a business plan for new product initiatives.  Closed several multi-million dollars sales deals.
Experience	August 2008-March 2013	Future Technology, LLC.	Dubai, UAE
	Vice President & General Manager, Business Communication Division
	§   VP & General Manager for an IT System Integrator focused on providing business communication solutions (Avaya telephony & call/contact center solutions, HP & Cisco data networking and wireless solutions, and Juniper network security solutions) for enterprise organizations. §   Budget and day-to-day P&L management responsibility for the division’s operations §   Profitably led Future Technology and grew the business, Year over Year. §   Defined the Go-To-Market product, services, and promotion strategy for the division. §   Defined Pricing Strategies for each solution, Margin Analysis, Cost Reduction, Build vs. Buy Analysis, and Sales Forecasting §   Negotiated Terms & Conditions, Scope of Work, etc. for customer, sub-contractor and supplier contracts. §   Managed a sales, engineering and software professional services team. §   Defined and Implemented processes, procedures, and KPIs for each group I managed to achieve business goals. §   Successfully lead Future Technology to ISO 9001:2008 certification by Lloyd’s Register Quality Assurance Ltd. §   Obtained Platinum level certification from Avaya for sales and service to customers and received “Business Partner of the Year” in 2008 from Avaya. §   Obtained Avaya Joint Services Delivery Certification.

	2005 – 2008	Reed Construction Data, a division of Reed Business Information	Norcross, Georgia
	Director of Product Management and Design
	§   Director of Product Management responsible for a multi-million dollar SaaS product portfolio that released four major releases in three years. §   Strategic, Tactical and P&L responsibility for the product line and growing revenues for the company organically, through new products and 3rd party bundling. §   Developed 3-year financial model (revenue & costs). §   Launched new data services product that focused on delivering market intelligence to the engineering and construction industries through industry leading-solutions likes Salesforce.com, SAP, and Siebel Systems. §   Responsible for charting the strategic and tactical direction for Reed’s product line, which includes defining and maintaining a Product Roadmap, a Market Requirements Document, Product Requirements Document, Functional Requirements document, Pricing/Cost models, Revenue Projections, and Marketing Promotion Plans. §   Led Product Design team that was responsible for conducting aided and un-aided Usability & User Experience Studies for all software products.  §   Interfaced with and managed cross-functional teams and resources (engineering, QA, sales, customer support, training, etc) to validate product and feature decisions as well as execute on the tactical plan for releasing products.  §   Periodically provided product briefings and demonstrations to Executive Staff, and key strategic customers. §   Continuously monitored the performance and customer satisfaction of products through scorecards.

	2000-2005	Zone Labs, a Check Point Company	San Francisco, California
	Sr. Technical Product Manager, Enterprise Firewall Security
	§   Sr. Product Manager for an enterprise security product.  §   Released seven major releases of Integrity in less than four years that resulted in significant enterprise revenue growth in 2003 and 2004.  §   Enterprise revenue growth associated with the enterprise product led to acquisition by Check Point Software. §   The Integrity product received many industry awards (see Awards below). §   Complete responsibility for product, including product roadmap, product vision, SWOT analysis, competitive differentiators, product strategy, market requirements document, product requirement documents (PRD), and day-to-day product management. §   Led and managed a cross-functional product team responsible for executing on the PRD and FRD documents and delivering the product to market. §   Provided product training, on a quarterly basis, to the corporate sales team. §   Managed integration with 3rd party VPN vendors like Cisco Systems, Nortel and Check Point.  Instrumental in defining the integration and interoperability requirements for the Zone Labs enterprise firewall and Cisco’s 3000 VPN Concentrator series.    §   Technical background:  Check Point Firewall-1 and VPN-1, EAP, SQL Server, Cisco 3000 VPN, Crystal Reports, Crystal Enterprise Server, and VMWare.

	1997-2000	Autodesk, Inc.	San Francisco, California
	Technical Product Manager, AutoCAD 2000
	§   As a Product Manager for AutoCAD 2000, was recognized as a leader and product champion for AutoCAD 2000; responsible for the product through its feature definition, development, testing, product launch, and sustaining marketing phases. §   Led cross-functional feature teams with the responsibility of delivering features consistent with the overall product vision, market priorities, and customer requirements. §   Responsible for specifying the licensing requirements and identifying a suitable licensing vendor to effectively combat software piracy in international markets. §   Created marketing source materials and collateral for use during launch and sustaining marketing phases of a product. §   Evangelized the product with internal personnel, customers, press, channel and 3rd party software developers. §   Responsible for conducting marketing research for the next release of AutoCAD to include:  market sizing, product strategy, user segmentation, and product concept validation via surveys and focus groups.

	1992-1997	Bentley Systems, Inc.	Exton, Pennsylvania
	Technical Product Manager, MicroStation
	§   Specified product enhancements for the MicroStation 95 CAD program.  §   Managed the development and testing process of these enhancements for final delivery to Bentley SELECT subscribers. §   Product Manager for a product that received Technology of the Year award by IndustryWeek Magazine, Dec. 16, 1996.  §   Wrote technical articles for a quarterly newsletter for Bentley Select subscribers.

Education	1992	Pennsylvania State University	University Park, Pennsylvania
	Bachelors of Science, Aeronautical Engineering, §   Emphasis in computational fluid dynamics and aircraft aerodynamics

Awards	The products & businesses I managed received the following awards:
	§   Avaya Joint Services Delivery Certification, 2011 §   ISO 9001:2008 Certification awarded by Lloyd’s Register Quality Assurance Ltd, November 2009 §   Avaya Business Partner of the Year 2008 §   Check Point Integrity 4.0 was awarded Product of the Year in the security category by Datamation® in March, 2004. §   Check Point Integrity received the 2003 InfoWorld Readers' Choice Award for Best Enterprise Security Product – July 2003 §   Check Point Integrity received the "Best of Comdex" Award -- November 2002 §   Check Point Integrity received "Editor's Choice" award from Network Computing, UK -- July 2002 §  Bentley's MicroStation Link was awarded Technology of the Year by IndustryWeek Magazine, Dec. 16, 1996.

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