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Training Specialist
Areas of Expertise
Selected Achievement Highlights
Education and Certifications
Download Resume Format
yyMaya Himes
309
Burning Trail
l Wheaton,
IL 60001
Home:
(630) 752-1230
l Cell: (630) 765-9876 l
Email: Maya.himes@sbcglobal.net
Training Specialist
B to B training professional
specializing in hardware and software installation, training and performance
assessment. Strong presentation and facilitation skills for instructor-led
courses. Deliver product and sales training with a well developed ability to
lead and coach others with enthusiasm.
Areas of Expertise
·
Demonstrating
·
Rating
Performance
·
Software
& Hardware
|
·
Subject
Matter Expert
·
Special
Project Trainer
·
Group
Presentations
|
·
Conduct
train the trainer
·
Convey
technical to practical
·
Product
Sales Training & Coaching
|
Technical
Skills
Windows7, XP, Microsoft Office, Lotus
Notes, Expense Manager, Travel Manager, Blackberry, Skype, Cat5e, Routers,
TCP/IP Networking
Selected Achievement Highlights
·
Trained
Managers, team leaders and specialist at 500 locations nationally
·
Received
recognition for largest number of training sessions
·
SME,
selected for special projects with high profile customers
·
Conducted
train-the-trainer classes on new equipment and software
Professional
Experience
PREMIUM RETAIL
SERVICES, Inc., Chesterfield, Mo. 2010 - Present
Provides
services that assist manufacturers in developing programs to gain sales in new
products and to optimize sales in existing products.
Assisted
Sales Specialist Technology Trainer
Proactively approach
customers in a retail environment and assist with product sales.
·
Drive product sales for Kindle eReaders, Samsung digital cameras
and Toshiba Nvidia laptops at assigned events through customer interaction and
educate customers and specialists on why the product is the best choice.
·
Demonstrate product, merchandise and market to customers to
increase sales.
EASTMAN
KODAK COMPANY, Atlanta, Ga. 1998 - 2009
A multinational
corporation which produces imaging and photographic materials and equipment.
Remote Technical
Trainer, Consumer Digital Group
Installed
digital photo equipment and conducted 5-day training classes for national
retailers on the complete operation of 1-hour photo print centers.
·
Coordinated
people, information and resources to align with course objectives.
·
Provided
product sales training for department specialists to increase sales.
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Maya Himes (630)752-9876
maya.himes@sbcglobal.net
CALUMET
PHOTOGRAPHIC, Inc., Bensenville, IL 1995 - 1997
Major photographic retailer
specializing in the sales of professional studio equipment, large format
cameras, accessories and film supplies.
Call
Center Technical Sales Representative
·
Provided
technical support and consulting to end users on equipment purchases.
·
Increased
studio equipment and supply sales from $1.5 to $2 million per year.
·
Increased
annual film and photographic paper sales to professional studio accounts.
COLLEGE
OF DUPAGE, Glen Ellyn, IL 1981 - 1999
Largest two-year community college in
the Midwest offering a variety of degrees and certificates.
Photographic
Instructor
Developed
photography course curriculum for adult continuing education department and
instructed classes on camera operation, photographic composition, proper use of
lenses and accessories, mounting and framing photographs for display.
·
Designed
new course outlines for studio lighting and darkroom printing.
·
Outstanding
part-time faculty award.
Education and Certifications
College of
DuPage, Glen Ellyn, IL , in progress
Kodak Apex Thermal Print
IBM PC Workstation Installation
Epson inkjet wide format
installation
Kodak Picture Maker IBM PC Kiosk
Kodak Digital PC Lab operator training
TCP/IP Networking
Noritsu minilab operator training
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