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RUBY smith

309 Dominion Townes Ct. - Richmond, Virginia 23001 –ruby@netzero.net - 804-240-9876

PROFESSIONAL SUMMARY

Highly dedicated professional with finance, sales, customer relations, inventory, and management experience.Experience interacting with government agencies, developing policies, enforcing compliance and increasing revenue, and training.  Able to take a holistic view of task from requirements to analysis to completion.  Reputation for solving complex multi-disciplinary problems and driving projects to completion on time. 

KEY EXPERIENCE

·         Excellent ability to develop relationships through careful listening skills and attention to detail.

·         Work across departments and agencies by maintaining positive attitude and introducing best practices.

·         Consult with legal and federal agencies to attain undisputable guidance in order to provide technical support to all stakeholders.

TECHNICAL SKILLS

Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.

MILITARY EXPERIENCE

MAJ- Executive/Training Officer                                                                                                                09/09-Present

8^th / 80^th Quartermaster BN

·      Responsible for all organizational matters; to include supply resources, maintenance requirements, periodic services, and transportation coordination.

·      Primary facilitator for all organization operations and training (planning and execution).

·      Dissemination and delegations of specific tasks and responsibilities to subordinate units and organizations in relation to overall mission, objectives, and goals.

MAJ- Senior Advisor / OIC                                                                                                                              10/09-09/10             

Operation Enduring Freedom

·      Managed Coalition Force Protection and Anti-Terrorism operations by providing comprehensive observations, training assessments and analysis, and operations to enable systemic improvement to a self-sustained Iraqi Army base. 

·      Team Leader of a Joint Service and Civilian Contractor Team with 7 personnel operating in Iraqi.

·      Responsible for the health, safety, welfare, morale, training, career development, and

              supervision of a diverse Advisory/Assistance Team.

CPT- Training Officer                                                                                                                               01/08-10/09

8^th / 80^th Quartermaster BN

CPT – Maintenance Officer                                                                                                                              02/05-01/08

300^th Area Support Group

CPT – Executive Officer                                                                                                                                03/04 -02/05

Operation Iraqi Freedom II             

RUBY  SMITH                  ruby@netzero.net       804-240-9876                            PAGE 2

PROFESSIONAL EXPERIENCE

OPERATIONS SUPERVISOR              12/10-09/11

SUN PRODUCTS CORPORATION              Baltimore, MD.

·         Ensure employees were following safety, quality, and environmental standard in operations and maintenance of equipment through day-to-day interaction, inspections and training of personnel.

·         Supervise all aspects of shift operations in either the packaging or warehouse department. Prepare daily         operating records required for the shift.

·         Publish production runs, schedule adherence needs, and manage adjustment to schedule based on business needs.

·         Drive issue resolution on respective shift and communicate issues across shifts.

·         Lead trouble-shooting activities to equipment failures, quality problems, or environmental issues.

·         Motivate, coach, and counsel employees on job performance and teamwork.

PRODUCTION SUPERVISOR                            06/05-12/10

SONOCO              Richmond, VA

·         Assured staff coverage of each work station, vacations, absentees, and overtime by supervising all production activities for assigned shift.   

·         Verified products met customers’ expectations by monitoring compliance to quality initiatives.

·         Exceeded production by minimizing inventory, cost reduction, and managing other performance metrics.

·         Built and maintained positive employee relationships and development, through employee satisfaction,   training, coaching, counseling and discipline as needed.

·         Ensured safety of employees by leading Safety Teams and implementing programs to prevent injuries.

sERVICE dELIVERY sPECIALIST              02/03-10/03

NUVOX COMMUNICATIONS              Greenville, SC

·         Accurately prepared all facility and customer related orders.

·         Processed customer orders in Metsasolv OSS system and tracked orders to assure timely delivery.

·         Interacted with other departments when required to facilitate faster delivery of customer orders.

·         Completed projects as assigned by management.

CUSTOMER SERVICE SPECIALIST              07/01-02/03

NUVOX COMMUNICATIONS              Greenville, SC

·         Resolved billing issues by accessing confidential billing information.

·         Interfaced with Information Technology regarding orders and tracked parts delivery to local warehouse.

·         Disseminated productand service information to customers including upgrade to current services.

·         Answered incoming calls and resolved service and account concerns.

·         Coordinated new accountsand performed maintenance on current accounts.

EDUCATION

B.B. A. BUSINESS MANAGEMENT

HOWARD UNIVERSITY              WASHINGTON, DC

ROTC/BISON BATTALION

HOWARD UNIVERSITY                                                                                          WASHINGTON, DC                                                                                   

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