Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
SUMMARY OF QUALIFICATIONS:
EXPERIENCE
Technical Specialist
Associate Member
COMPUTER SKILLS
EDUCATION
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309 Scenic View Court ((404) 606-9876
Atlanta, GA 30001 * lilly.Hurt@gmail.com
SUMMARY OF QUALIFICATIONS:
§
Over 20 years experience in Software
Development Life Cycle (SDLC) methodology in the areas of requirements
gathering and analysis, system analysis and design, testing and implementation
§
Over 13
years experience of Programming using SQL, C, Progress
§
Over 16
years of Hardware, Software design and support in UNIX and Windows environments
§
Over 14 years
experience in relational database design and maintenance
§
Experienced in the use of agile
approaches, including Test-Driven Development and Scrum.
§
Hands-on team leader, mentor
and coach with a record of success in making projects work using the skills of
existing staff.
§
Ability to
adapt to a fast paced and changing technical environment
§
Strong
background in customer support
§
Proficient
in the complete Microsoft Office Suite
§
Excellent
analytical, research, time management and interpersonal skills
EXPERIENCE
Senior System Analyst/Test
Coordinator
Info Tech, Inc., July 2003 - Present
§ Manage end-to-end testing for all releases.
§ Develop structured test plans and test cases for all releases.
§ Execute installation of new software
§ Execute manual testing using test cases.
§ Use SQL to verify data in databases.
§ Participates in design meetings and present strategies for testing.
§ Coordinate and oversee testers during release testing.
§ Track, manage and oversee resolution of open issues/items using
TeamTrack.
§ Report test results and unresolved issues to upper management.
§ Coordinate and perform lifecycle of assigned implementation projects
in compliance with client's implementation methodology.
§ Provide second level customer support to clients.
Senior Technical Analyst
Oracle Corporation, 1998 – May, 2002
§ Interacted with customers via telephone and/or electronic means to
provide real time responses to solve moderate to complex issues minimizing
customer downtime.
§ Assisted customers with questions and concerns when planning new
installations or upgrades to Release 11 and 11i.
§ Analyzed, researched, and corrected problems with database
installations, application installations and upgrades in Releases 10.7, 11, and
11i.
§ Researched best practices to ensure fast and accurate use of
application.
§ Educated customers on Oracle’s capabilities to determine the best
process workflow to meet their business requirements.
§ Ensured continuous monitoring and forward movement of customer
issues until they were resolved.
§ Worked closely with development to diagnose bugs and provide patches
to customers to ensure the customer received a timely and quality solution
§ Wrote SQL scripts to assist customers with data corruption or
unpopulated mandatory data fields, which yielded accurate output and system
functionality.
§ Applied and tested application patches in a controlled test
environment to validate application fixes before releasing to the customer.
§ Expert member of the technical problem solving and problem avoidance
team.
Technical Specialist
AT&T, 1988
- 1998
§ Facilitated and actively participated in all phases of the SDLC, to
include Requirements Gathering & Analysis, System Design, Testing, and
Implementation for a custom designed payroll application in a client-server
environment.
§ Coordinated and hosted JAD sessions with end users to gather requirements
and identify their needs.
§ Created relational database schemas and maintained database
integrity.
§ Managed analysis, system design and testing cycle for payroll
application.
§ Created business and technical specifications using object-oriented
design.
§ Wrote, reviewed, and executed system/integration test scripts.
§ Prepared test plans and data for functional, stress, load and
regression testing.
§ Responsible for creation and control of software libraries used to
support movement of source code through development lifecycle.
§ Designed and implemented database backup and recovery plans.
§ Developed online and batch test plans using Y2K critical test dates.
§ Supervised a team of clerks inputting automated test plans and
conducting manual tests Using WinRunner software.
§
Associate Member
AT&T, 1984
– 1988
§
Performed
effectively as the primary support and development analyst.
§
Enhanced
and maintained legacy mainframe system for long distance equipment estimations.
§
Performed
system maintenance programming.
COMPUTER SKILLS
§ SQL, Shell scripting, Progress,
C, C#, PL/I, Cobol, Rexx, RPG
§ Oracle Applications: General Ledger, Receivables, Fixed Assets, AOL
§ Database: Oracle 7, 8i, 9, 10g and 11i, Progress
§ Platforms: Windows 2000, 2003 and 2008, NT, UNIX (AT&T, Solaris,
HP), VMS, MVS
§
EDUCATION
Bachelor of Science
in Computer Science
DeVry Institute of
Technology, Atlanta , Georgia
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