Technical Solutions Consultant Sample Resume Format in Word Free Download

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OBJECTIVE

Innovative network professional seeking to obtain a long-term position with an organization that will allow technical and professional growth, encourage participation in the design and decision process, and foster a friendly collaborative office culture.

EXPERIENCE

British Telecom, NY, NY (Nets International, Bellevue, WA)                          October 2010 – Present

Technical Solutions Consultant

Manage multiple projects that involve the migration  of IP connections from the BT Radianz Network (ATM/FR core) to the BT Global Network (MPLS w/ OSPF).  Responsible for order assessment, technical evaluation, high level design, overall project management, problem solving, and final migration.

·          Research and analyze existing client connectivity on BT Radianz Network and understand/design an equivalent solution on the BT Global Network.

·          Incorporate VLANS, HSRP, NAT/PAT, RIP, BGP, QOS, router/switch connectivity into high level technical design documents.

·          Liaise with client and internal teams to process migration orders and assist on all design issues/concerns throughout the life of that order until completion.

Cigna Healthcare (Matlen Silver Inc, Bridgewater, NJ - Telecommute)      September 2009 – July 2010

Senior Network Design Engineer

Senior Network Engineer working as a contractor to AT&T in support of their 750 million dollar network infrastructure refresh contract with IBM and CIGNA insurance.  Primary duties include converting multiple CIGNA locations from a legacy frame-relay network to a modernized MPLS network and refreshing multiple sites’ legacy LAN equipment.  I am responsible for design and implementation of backbone network ranging from small sites to large complex datacenters.

·          Network designer for CIGNA.  Responsible for design and implementation of LAN, MAN, and WAN connectivity in multiple locations.  Multiple switches ranging from 3700 to 6500 series and Routers ranging from 3825 to 7206 series being implemented throughout the CIGNA Healthcare global network.

·          Coordinated the cutover of multiple sites to the MPLS network, as well as configured WAN routers to talk across the CIGNA wide BGP MPLS Network.  Ensured network downtime would be minimized by adding additional circuits on additional routers at many of the critical sites.

·          Noticed multiple flaws in the circuit ordering and maintenance procedures and developed an easier, more streamlined approach to minimize errors in orders.  In incorporating these changes, I was able to find multiple stale circuits which CIGNA and AT&T were paying for, although they were not using them.  Immediately put in disconnect orders for these circuits saving both company thousands of dollars worth of erroneous charges.

·          Coordinator of the IP addressing scheme used across the CIGNA MPLS WAN.  Ensured IP addressing and BGP Autonomous System Numbers (BGP-AS) were unique across the network.

·          Supported Virtual Routing and Forwarding Lite (VRF-Lite) down to core and access 6500 series switches.  This allowed for each line of business to be virtually segregated instead of physically on different hardware.

Real Time English, New York, NY                                                                       November 2008 – April 2009

Senior Network Engineer / Infrastructure Engineer

·          Designed and implemented a datacenter for hosted in Internap NYC.

·          Configured Citrix Netscalers in the datacenter and in the office according to the business requirements from the ground up before handing it over to the System Administrator.

·          Configured and installed 3Com Switches and Checkpoint Firewalls in the datacenter and office.

·          Installed and managed production, QA and integration Windows 2003 and 2008 Servers environment in the datacenter.

·          Worked with Senior Linux Administrator on CentOS Servers.

·          Administered and managed office’s network – Cisco Catalyst 3560, Cisco Aironet 1250, 3Com 4500G, Checkpoint FW and Citrix Netscaler.

·          Administered and managed office’s AD, Exchange, Symantec Backup Exec and VMware.

·          Configured external monitoring tools (Hyperic HQ and Webmetrics) to monitor production servers and sites.

·          Managed Internal DNS via Windows 2003 and External DNS via UltraDNS.

·          Used and managed Wiki (Document Repository) and Jira (Ticketing/Project System).

The Princeton Review, New York, NY                                                               January 2008 – November 2008

Senior Network Engineer / Telecom Engineer

·          Designed, configured and deployed corporate office network in Boston using a pair of core switches Cisco 4500.

·          Administered and managed Netscalers.  Assisted with code push and servers maintenance by taking services “IN” and “OUT’ of service.

·          Maintain and support perimeter security appliances in corporate datacenter using Juniper NetScreen-204.

·          Maintain and support corporate office’s perimeter security appliance using FWSM.

·          Manage and maintain over 60 devices worldwide using a VPN technology on a “Hub and Spoke” network using Juniper Netsreen-50 as a “Hub” in corporate office and Juniper Netcreen SSG5s as “Spokes” in branch offices.

·          Manage and maintain over 20 sites on MPLS Network.

·          Lead Engineer on migration from MPLS to VPN solution.

·          Manage existing Meru Wireless devices and lead on deploying new ones to the sites.

·          Manage and Maintain all The Princeton Review global network.

·          Monitor network using Nagios and MRTG.

·          Supports Inter-tel (Mitel) phone system for the entire company

·          Provided lead support in compliance of Sarbanes – Oxley related IT services. These services included: Project Management, Internal Audit of IT environment, process documentation, process design, change management, control re-design, procedure documentation, procedure training, test plan creation, test plan execution, test management, monitoring, process improvement, and executive reporting.

Deutsche Bank, New York, NY (MortgageIT Inc, A Subsidiary of DB)          October 2001 – December 2007

Network Engineer

·          Configuration, implementation, and administration of Routers: Cisco 2500 Series, Cisco 2600 Series, Cisco 2800 Series and Switches: Cisco Catalyst 1900, 2950, 3550, 3750, 4500, 6509.

·          Hardware and software staging and deployment for all Cisco routers, switches, and security appliances in corporate datacenter and remote office locations.

·          Maintain and support perimeter security and remote access using Cisco PIX firewall, FWSM, IOS FW Feature set, ASA 5500 Series, and VPN 3000 Series.

·          Administered and managed load balancers: Netscaler in the Corporate Office and Cisco CSM in the datacenter.

·          Maintain and support corporate wide area network connecting 50+ sites and over 2,000+ remote users.

·          Coordinate with Telecom vendors and Remote Sites to install all data circuits at WAN endpoints.

·          Author internal whitepapers for IT department on network operation and security.

·          Ongoing research in knowledge of networking standards TCP/IP, Routing protocols, switching architecture.

·          Manage and maintain all MortgageIT global networks.

·          Maintain and support LAN/MAN/WAN operations at datacenter and Corporate HQ.

·          Implemented Wi-Fi in a corporate office which spans 3 floors using Cisco Aironet 1100 AP.

·          Proactively manage the corporate infrastructure including hardware devices across the entire network.

·          Manage rollout of IOS Firewall Feature set (CBAC) for all remote offices.

·          Lead Engineer for the Planning and Implementation of AT&T MPLS at all remote sites.

·          Lead Engineer on migration from full mesh IPSEC WAN to DMVPN solution.

·          Participate in design meetings for using EIGRP across MPLS enabled WAN.

·          Chair and Attend Weekly Change Management Meetings for approval prior to implementation.

·          Provided lead support in compliance of Sarbanes – Oxley related IT services. These services included: Project Management, Internal Audit of IT environment, process documentation, process design, change management, control re-design, procedure documentation, procedure training, test plan creation, test plan execution, test management, monitoring, process improvement, and executive reporting.

Telephony Engineer

·          Promoted from Systems

·          Custom configure Inter-Tel PBX telephone system using Inter-Tel’s Call Center Suite applications.

·          Interconnect 40 remote offices using IP telephony technology.

·          Manage PRI and Voice T-1 circuits.

·          Build and manage advanced phone routing infrastructure for multiple branches coast to coast.

·          Provide day to day support for local and offsite customers.

Systems

·          Assist in managing and maintaining in-house servers (Terminal, Exchange, and Database Servers).

·          Create new user accounts (login, e-mail, and calyx) and configure the machine according to branch.

·          Create e-mail accounts via Exchange Server with appropriate distribution list.

·          Maintain and update images for different offices via GHOST.

·          Lead the “Windows 2000 Migration” for all the branch offices across the nation.

·          In-house and remote helpdesk support for users in all 27 locations across the nation.

·          In charge of the Custom Factory Integration (CFI) project for the company’s images with Dell.

·          Troubleshoot Microsoft Windows NT/2000/XP professional desktop versions.

EDUCATION

The Career Center - New York, NY                                                                   October 2001 – November 2001

CISCO Training

General Information Technology (GITI) - New York, NY                                 January 1998 – January 1999

Microsoft Training focused on MCSE

La Guardia Community College - Long Island City, NY                                  September 1992 – September 1995

Nursing/Science

SKILLS

Layer1&2

·      Cisco switches including  Catalyst 1900, 2950, 3550, 3750, 6509

Layer 3:

·      Cisco 25xx, 26xx, 28xx, 45xx, 72xx

Protocols:

·      IP, RIP v2, IGRP/EIGRP, OSPF, SNMP, SMTP, BGP

Software:

·          Cisco Works, IOS, Solar Winds, MRTG, Visio Enterprise, Heat Ticketing System, Windows9x/NT/2000/XP Pro/Vista, MS Office, Norton Antivirus Corporate, PC Anywhere, Net Op, On Command Remote, Symantec Ghost

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