Tech Support for Clients Sample Resume Format in Word Free Download -->

Tech Support for Clients Sample Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download


Kaylee Kimbrell


 

Key Skills:
Communication - Deals with internal and external customers at all levels via telephone and email,
to ensure successful communication via actively listening and probing questions.
Problem solving - Resolves in-depth queries in a methodical manner independently and with internal
and external business partners to find appropriate resolutions, efficiencies and high level of quality.
Team Player - Enjoys sharing knowledge and encouraging development of others to achieve specific team goals.
Planning and organizing - Refined planning and organizational skills that balance work, team support and
ad-hoc responsibilities in a timely and professional manner.
Systems knowledge - Linux, Windows all versions and Excel,Word,Works etc.  Experience in preparing and
analyzing reporting data for management accurately and to timescales.
Wed design , Flash, Php, Mambo, and Joomla content management sites. Domain and websites set up and maintained.
Graphic Design, Artwork, Logos, and etc.   Knowledge of IP networking: routing, subnets and domains.
Hands-on experience with Ethernet, Cable Modem, or DSL networks.
understanding of Telecommunication and TCP/IP theory, wiring, LAN/WAN design/configuration, and other network systems.
Ability to use network analysis tools; familiarity with RF spectrum analysis tools .
Linux  experience - also includes setting up and configuring servers for business
As Well as support for linux servers.
experience in the following areas: TCP/IP, IPX, SNA, DSL, T1, T3, Frame Relay, Wi-Fi, DSL ,Cable Modem , ISDN, DNS, DHCP, Cisco router configuration and set ups.

Experience

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Reason For LeavingCompany down sized due to lack of work I left on my own and could be rehired

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§  As well as all normal Management Duties
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§  (Example) Listing properties including all amenities,Photos and specs
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§  Provided tech support to all agents. Support included Computer hardware and software, network problem solving, Support for Camera's, Scanners and Printers. Web site management and development
Reason For Leaving Company Went out of business

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§  them to use new ADP software controlled all IT functions and systems.
§  Input Data Into systems for Vehicle Inventory, Photograph all Vehicle Inventory
§  Input Photos into systems
§  ADP brought in new system and could not set it up because of their lack of Linux knowledge so I set up the system for them and even wrote them a manual on how to set up linux servers and configure firewalls for linux.
§  ADP offered me a job I declined. Due to that’s being unprofessional act
§  Wrote a manual for Mazda Corporate Office on IT infrastructures and Development
Reason For LeavingCompany went out of Business was offered a job at another dealership declined. Was brought in off and on to do contract work trouble shooting Computer and network problems.

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§  Customers Included York County Government Offices Social Security
§  York County Board of disabilities and other government offices
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§  Built Computer systems for clients
§  Tech support for clients
§  Web design and graphic design for customers
§  We were on the ground level of VOIP even completed research and development for VOIP
§  Provided onsite trouble shooting for Rock Hill Telephone company for cable modems and DSL
§  Tech support for all network problems including server configurations and Cisco configurations
§  Set them up onsite as well as wired sites for Class C networking
§  Hired and trained employees. Wrote payroll checks. Scheduled work shifts for employees
§  Provided in house training for Microsoft Office suite, Understanding the Internet , and Understanding networks and Computer hardware and software.
§  Provided tech support for software (example) Novell, Microsoft server
Received Some on hands training from Cisco engineers due to our volume of T1 sales and installs.
Reason For LeavingCompany wasbought out hostile corporate takeover. Had to sign a no compete no comply

Education


Plan this year to obtain Cisco certification. Cisco has sent me information on grants since I have prior knowledge and hands on experience.

Interests

References

References are available on request.




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