- Working with
customers to help them make the best buying decision
- Meeting and
exceeding the daily/monthly/yearly goals and standards
- Customer
service, follow up with current sales and previous purchases
- Setting up a
retail store fronts and displays for upcoming sales, holidays and laying
out new merchandise
- Help a customer
decide what they need by taking their room dimensions and needs and lay
out a room for them on a room planner on the computer
- Go to customers
homes and suggest colors of walls and placement of furniture
- Greet customers
and open a line of communication to find out what they are looking for and
match them with the best product to fit their needs.
- Help customers
design room plans for their house to insure the new furniture fits
correctly. If necessary, travel to the customer’s house to help with
design and measurements in person.
- Follow up after
a customer leaves the store if they did not purchase and invite them to
upcoming sales and find out what will help them making a buying decision
- Provide customer
with feature and benefit product knowledge so that customer can make
informed buying decision
- Make sure the
customer understands and purchases the protection plans that are available
- In charge of
handling customer issues to include delivery, purchase, defects, and
special order purchases.
Maintained
undelivered tick sheet for every sale, to include changing delivery dates
up and back, calling
- Tasked to create
new business by utilizing account cards and also generate new business via
cold contact.
- Keep track of
sales numbers and personal goals to insure success in the company
- Assist in the
training of new employees
- Contact vendors
to make sure our product and catalogs are up to date
- Reached
“Emerald” 2nd
of 3 levels in the Presidents Club in2006 in my first full year
- Reached
“Diamond” 3rd
and highest level in Presidents Club in 2007for selling over $1.1million
dollars
- Reached
“Ruby” 1st
level in the presidents Club in 2008 while being pregnant
- Was
one of two people chosen in the company to go to a manufacturer’s plant to
see how furniture was manufactured.
- Only
sales person chosen to go to 2007’s fall furniture market in Highpoint
North Carolina
- In charge of the
Baltimore call team, monitoring number of calls, number of tickets sold,
and the progress of the call team against our goals
- Called and
promoted a youth event over the phone while dealing with objections
- Assisted with
the set up and layout of floor displays and store designs
- Opened and
closed the shop
- Assisted
customers by making flower arrangements for them after finding out what
they had in mind for the over all look
- Answered the
phone, answered questions and took orders
- Helped the owner
with inventory and order placement
- Scheduled photo
shoots
- Set up area
where the photos were to be taken
- Captured
pictures with a digital camera and enhanced them via computer
Download Resume Format

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