Systems Lead IT Manager Sample Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download

Hannah Tran

tran_hannah@yahoo.com

Results-focused leader specializing in driving business growth by building top-notch teams and initiating IT solutions to support key projects eager to offer talents toward maximizing an employer’s success.

Profile of Qualifications

IT Operations • Team Building / Training • Project Management • Process Engineering • Start-Up Operations

Information Security • Enterprise Planning • Capital Budgeting • Strategic Analysis • IT Infrastructure

Help Desk Management • Program Management • Policy / Procedure Development • Change Management

·         Integral leader who offers proven experience in large-scale IT optimization, including designing, developing, and implementing forward-thinking projects, programs, and processes to achieve continued growth and productivity.

·         Ambitious self-starter who contributes superior attention-to-detail and sharp analytical abilities, along with regularly taking the initiative to lead value-added efforts and resolve issues to boost diverse systems efficiency.

·         Top performer who strives for, maintains, and further develops excellence in processes, services, and quality.

·         Trilingual communicator (English, French, Vietnamese) who seamlessly interfaces all levels of business teams.

Technical Summary

Hardware                         Servers – Compaq / Dell / HP • Cisco Router • Sonic Wall • EMC NAS Devices

Operating Systems           XP - Windows 7 • Virtualization OS – VMware / Hyper-V

Email Systems                  Exchange • Barracuda • Blackberry Enterprise Server (BES)

Database                          MS SQL • MS SharePoint • MS Access • MS Great Plains (Dynamics)

Programming                   C++ • XML • 

L • Java

Protocols                          DHCP • DNS • TCP / IP • FTP • HTTP

Miscellaneous                  .NET • Citrix • VERITAS Backup Exec • Intrusion Detection • Trend • Norton • Snort • ISS

                                         Active Directory • Oracle Database • IIS • VPN • Database Administration • HTML • Java

Professional Synopsis

Flattera, Inc., Huntsville, AL                                                                                                    2011 – Present

Founder

·         Utilize broad scope of industry knowledge and dynamic business acumen to found a new internet platform for a social network site’s graphical interface, including re-cataloging business indices to display in key 3D modeling.

Aviagen, Inc., Huntsville, AL                                                                                                            2005 – 2011

Systems Lead / IT Manager

·         Strategically steered comprehensive technology and related operations, including directing top-performing technical teams, communicating with a Business Analyst to attain best technology, advising executives on new technology to enhance globally based process improvements, and working closely with director on IT budgets.

·         Directed 25 remote sites across six countries, 

d monthly updates and achievement reports for an IT Director, performed quarterly IT audit functions to achieve ISO, and integrated LIMS for core R&D departments.

·         Initiated virtual conference meeting roll out to save $2 million annually in travel costs and improve productivity.

·         Effectively rolled out TrackWise to enhance service of a Quality Management department, used ERP XA to different packages to integrate with supply chain needs, and selected IGS for ERP blending to meet solution.

·         Prevented security threats and vulnerability with Barracuda email spam filter, rolled out Blackberry Rim Enterprise Email Server Solution, implemented Trend Micro Antivirus Software, and performed VERITAS Backup Exec.

TEKsystems, Huntsville, AL                                                                                                                        2005

NASA Consultant / NIST Information Security Assurance Advisor

·         Expertly composed IT security plans documentation for NASA Agency networks to adhere to National Institute of Standards and Technology (NIST), including submitting security plans to Chief Security Officer for key approval.

·         Maximized systems-wide efficiency by performing wide-ranging internet intrusion detection using Internet Security Systems (ISS) tools to protect availability, confidentiality, and integrity of NASA Agency Information Systems.

·         Used multi-layered, end-to-end intrusion prevention and vulnerability management solutions, analyzed data from scans, and proactively informed administrators regarding results of assessment and vulnerabilities summaries.

Hannah Tran

Resume – Page Two • tran_hannah@yahoo.com

Professional Synopsis (continued)

C&N Yacht Refinishing, Fort Lauderdale, FL                                                                                   2002 – 2004

Vice President / General Manager / IT Director

·         Applied strong leadership talents toward building, managing, and mentoring a top-performing 75-member team.

·         Delivered recommendations to improve company efficiency and exceeded growth for seven consecutive quarters.

·         Negotiated and secured lucrative contracts with yacht builders, as well as new yacht projects with yacht teams.

·         Built brand management through various channels as head of Sales / Marketing, including securing a new financial credit line to ensure company expansion, and handling all recruitment, payroll, and IT issues.

TEKsystems – IBM Global Information Services (Ryder Corporation), Miami, FL                            2000 – 2001

Security Systems Manager

·         Played a vital role in developing targeted strategies with vendors to maximize compliance, including managing a 10-member server support team, chairing weekly meetings on new security procedures and projects, working with programmers on security compliance issues, and developing lifecycles to guarantee proper software updates.

·         Rolled out critical AXENT security manager package solution Enterprise Security Manager (ESM) to track server security requirements, and provided detailed documentation and procedure requirements to meet strict audit needs.

·         Certified and audited Novell and NT servers, and participated on a Server Support Team at Doral, FL headquarters.

·         Supported 200 Novell servers, 150 Windows 2000 servers, 200 AIX / Unix servers, and AS / 400 platforms.

·         Resolved hardware and software issues with IBM Netfinity, Compaq ProLiant, and Dell PowerEdge.

·         Performed daily server maintenance, and participated in server builds per client requirements.

VitalCD, Fort Lauderdale, FL                                                                                                          2001 – 2002

IT Director

·         Spearheaded the start-up and development of a forward-thinking internet-based company, including administering the planning, organization, and coordination of information systems to support varied departments, as well as designing maintenance for all major databases, decision support systems, and information systems.

·         Cost-effectively negotiated acquisition, lease, modification, installation, and maintenance of hardware / software.

·         Developed policies and procedures applicable to diverse services such as email, privacy issues, and web usage.

·         Achieved $2 million in savings across a three-year period in IT security infrastructure operational efficiency, along with lowering annual loss expectation and increasing Return On Investment (ROI) to boost the bottom line.

·         Evaluated advanced technology, initiated changes in system design, and led B2B to attain market expansion.

·         Implemented network tools to benefit administrators and improve on network management procedures.

·         Enforced new processes of Root Cause Analysis and worked with teams to document service issues.

ENTEX Information Services, Fort Lauderdale, FL                                                                         1995 – 2000

Senior Systems Manager

Baptist Health Systems

·         Led results-focused decision-making in the management of a server support team of 30 Systems Engineers, including implementing and configuring the roll out of 2,000 client PCs and integration of 250+ applications.

·         Handled all NT administration of NT domain servers, and supported 250-user NT workstations.

·         Provided high-level on-site support for four large-scale hospital sites within Dade County.

Florida Power & Light

·         Implemented 90 FPL sites, including installing and configuring 120 NetWare 4.1 servers, handling 400 print servers (HP Jet Directs) and 120 APC UPS configurations, and providing field support for NDS tree (5,000 users).

Education & Professional Development

Master of Business Administration

Columbia College

Bachelor of Science in Information Technology

U of P

Certified Information Systems Security Professional (CISSP) – Training

Download Resume Format