Systems Administrator Systems Engineer Business Systems Sample Resume Format in Word Free Download -->

Systems Administrator Systems Engineer Business Systems Sample Resume Format in Word Free Download

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Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Anna Rusho
309 Lake Shore Dr Apt 12D, Watervliet, NY 12001
Mobile: 315-486-9876 Email: anna@gmail.com

Summary of Qualifications

Ø  4+ years of experience with Windows 2000/2003/2008 Active Directory
Ø  Microsoft Certified Professional
Ø  Robust Understanding of Microsoft technology including: Domains, Trusts, Migrations, Security, DHCP, DNS, IIS, WSUS, File and Print services, and DFS
Ø  Extensive knowledge of various software set-ups, configurations, maintenance, and use including: Captiva InputAccel, Formware, VSphere, VMView, Networker, Lotus Notes, SAS, Tomcat, Apache, MySQL, and MICAR
Ø  Thorough experience in the Systems Development Life Cycle to promote cost effectiveness and efficiency
Ø  Customer service oriented, with strong communication skills
Ø  Strong ability to learn and comprehend new material quickly

New York State Department of Health, Albany NY                                       (2007-Present)
Systems Administrator/Systems Engineer/Business Systems Analyst

l  Planned, Researched, Analyzed, Designed, Developed, Integrated, Tested, Deployed, and Maintained the following components critical to the support and integrity of the Healthcom Systems infrastructure:
·         A ThinStation Solution which repurposes old desktop PC’s as a zero-client to connect to a VMware VDI Environment, saving the Department $400+ per device converted.
·         VMware solution to outsource the data entry of Vital Records Certificates, resulting in an annual savings of $500K+ to taxpayers while greatly increasing efficiency of the overall business process.
·         Integration of an in-house web-based tool with Captiva Input Accel, to greatly increase the tracking and reporting related to the digital conversion of NYS Vital Record Certificates.
·         Virtualization of several production servers to save on capital expenses, increase performance, uptime, and reduce NYS’s energy footprint.
·         Migration of various production system data to newer systems and OS’s (2008R2).
·         Upgrade of Windows Environment from NT-based to 2003 Active Directory.
·         Upgrade of Windows Environment from Static IP assignment to DHCP.
·         Web-Based Help Desk Ticketing and Network Incident Reporting Tool.
·         Extensive knowledgebase site for the centralized location of resource materials for all IT staff.
l  Collaborate with management and other IT groups to develop and implement new technologies that increase employee efficiency which further strengthens the Department’s Mission Statement.
l  Lead Active Directory Administrator (2000-2008R2) for multiple Forests and Domains.
l  Lead Technician in the support and security of roughly 250 users and over 350 systems.
l  Coordinate and support major upgrades, system migrations, and new technologies.
l  Direct support of the Commerce Account Management Unit (CAMU) for the Health Commerce System (HCS) and Health Provider Network (HPN) which provides emergency health related notifications.
l  Maintenance and Support of the NYS Emergency Health Operations Center (HOC).
l  Work directly with the Center for Disease Control (CDC) on various NYS data transfer and statistical reporting applications.
l  Maintain Disaster Recovery Systems (Backups, UPS, PDU, Generator, Failover Systems).
l  Supervise and instruct entry-level IT employees.

Time Warner Cable, Rotterdam NY                                                              (2004-2007)
Tier III Technical Support/Field Technician

l  Troubleshot High Speed Internet, wireless, digital phone, and High-Definition Cable Repair by phone and e-mail.
l  Mentoring and training of new hires and other customer service representatives.
l  Aided in the updating of the billing system.
l  Tracking of customer and network based issues through a ticketing system
l  Consistently exceeded corporate sales goals and performance.
l  Developed troubleshooting guides for call center employee's to promote knowledge transfer and further efficiency of the call center
l  Worked in the field repairing High Speed Internet, Digital Phone, and Cable.
l  Interior and exterior cable/phone/Internet wiring experience.



Education


State University of New York at Cortland
l  Bachelors in Arts and Sciences Sociology 2006

Hudson Valley Community College
l  Associates in Applied Science (Criminal Justice) 2004




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