System Configuration Analyst Sample Resume Format in Word Free Download -->

System Configuration Analyst Sample Resume Format in Word Free Download

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Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download

CARLIE LEE

309 Somer Mill Road Douglasville, GA 30001
(770) 870-9876                                                                                                       Carlie@gmail.com

HUMAN RESOURCES PROFESSIONAL
Delivery Through Personal Performance and Leadership

PROFILE
 Accomlisphed HR associate seeking advancement in Benefits Adminstrator/Account Management or similar role. A Human Resources Professional with a career focused on helping individuals, teams and organizations to maximize their performance. Confident, highly energized, effective and persuasive communicator with strong interpersonal and organizational skills.

  • Adept at developing exceptional client relationships through a careful attention to detail that is based on both formal education and practical experience. Successfully creates strategies and interventions to improve organizational relationships, culture alignment, stakeholder management and leadership sponsorship.


CORE COMPETENCIES
MS Office • SQL • UNIX • JD Edwards • Visual Basics • Java • HTML • IDX • Kronos • Snagit • Navigator
Customer Service • Project Development • Access Developer • Crystal Reports • Utilization Reports
Corporate Transition Implementation • Project Management • Customer Satisfaction Management
Troubleshooting • Computer Knowledge • Database Administrator • User Interface • SDLC• Total Benefit Adminstration • Data Standard Definition• Legal & Regulatory Compliance• Policy & Procedure Development

PROFESSIONAL EXPERIENCE
Hewitt Associates                                                                  Atlanta, GA                              2008-Present
System Configuration Analyst
  As one of the team members on Hewitt’s Largest revenue account, I am responsible for resolving complex issues including research, executing test plans by identifying and creating test data and perform calculations for expected results and researches issues to determine if source of issue is with the test data, test plan or configuration.  I also analyze plan provisions and translate provision and requirements to ongoing processes environment.

Organized and delivered learning sessions to help develop other employees’ skill sets, in addition to coaching team members on configuration, testing and management of defects.

·         Reviews and understands client requirements and how those translate to system specifications. Reseach complex participant benefits issues and formulate resolutions/recommendations by analyzing fact patterns and applying plan provisions.
·         Manages and handles project implementation of new modules and other configuration projects.
·         Perform system edit clean up including researching and determining reasons for erros.

Coventry Healthcare of Georgia                                          Atlanta, GA                              2007-2008
Information Support Specialist
Completed projects and ad hoc reports, including designing graphic presentations and created a new report system and Symposium reports for high level Executives.

Spearheaded an initiative to create a new User Guide for technical documentation for several different types of hardware equipment.
Chanee’ Michelle Lee                                                                                                                              Page 2


·         Provided training to other non-exempt personnel in addition to providing first level support for networking systems and software.
·         Utilized various software to compose letters/reports and created and maintained departmental databases.
·          Generated ad hoc   benefits related reports by writing queries and analyzing data for accuracy. Developed and documented benefit related processes and quidelines.
·          Worked with other departments to recommend processes for improvement for identifying issues, recurrinf edits and process delays.

American Association of University Women                        Washington, DC                       2004-2006
Helpline and Branch Specialist Associate
Processed completed time sheets for a department of 5 employees, maintained a billing database and customer eligibility database, and received and processed payments.

Provided customer service support for various technology equipment and software, serving as a customer advocate and or liaison to resolve issues in a timely manner.

Monitored current and updated information about AAUW, its products, services, events, and other organization activities.

·         Researched members request and complex records inquiries and determine appropriate routing/resolution methods.
·         Maintain resource files and records management systems, daily logs, and statistics from inquiries received.
·         Assisted with the payroll and account management
·         Confidentially and securely managed client files, data, and billing.

EDUCATION
Master of Business Administration in Human Resource   Degree in Progress   Strayer University   Atlanta, GA

Masters of Information Science in Networking, 2007 GPA 3.8   North Carolina Central University   Durham, NC

Masters of Business Information System, 2006 GPA 3.5   Johns Hopkins University    Baltimore, MD

Bachelor of Arts: CIS, 2004   North Carolina Central University   Durham, NC


PROFESSIONAL ASSOCIATIONS
Association Society of Information and Technology
Phi Beta Lambda Honors Fraternity Incorporated
National Certified Student Government Leader
Alpha Kappa Alpha Sorority Incorporated
W.S. King Scholar


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Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

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