Subject Matter Expert (System Analyst) Sample Resume Format in Word Free Download

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Teresa Wendt

309 Century Avenue North #402

Maplewood, MN 55001

Telephone: 651-738-9876 x406

teresa@yahoo.com

SUMMARY OF QUALIFICATIONS

·         Experience using the IBM mainframe, Cobol/Cobol II, CICS, DB2, the Oracle database, SQL, SPUFI, QMF, JCL, MVS, OS/2, z/OS, TSO, ISPF, IBM Utilities, Platinum, File-AID, Abend-AID, Expediter, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Outlook, Lotus Notes, VSAM, Endeavor, ChangeMan, and the desktop PC

·         Experience using IMS DB/DC, the IMS database, TELON(CICS-like online development tool), Easytrieve, and Powerbuilder,

·         Over 10 years of extensive and diverse experience in all lifecycle phases of application development and production support.

·         Over 10 years of experience developing and supporting the online, batch, and client/server portions of large and complex applications.

·         Participated in all testing phases (unit, system, regression, UAT, etc.) of software development.

·         Can multi-task, quickly come up to speed when working with applications, work with minimal guidance, and meet/beat deadlines of assigned tasks.

·         Experience leading lifecycle phases of application development.

·         High quality application development, programming, testing, problem-solving, attention to detail, and analytical skills.

·         Trained and mentored team members in areas of expertise.

·         Excellent oral and written communication skills.

·         Excellant organization, planning, and decision-making skills.

·         Experience researching and resolving job and program abend issues.

·         Experience working positively with customers during all phases of application development and production support.

·         Experience migrating software to other development regions and production.

TECHNICAL COMPENTENCIES

Compentency         Years Experience   Compentency         Years Experience

Cobol/Cobol II	> 10 years	Application development (all lifecycle phases)	> 10 years
DB2	> 10 years	Large and complex applications	> 10 years
SQL	> 10 years	MVS/OS2 and z/OS	> 10 years
The IBM mainframe	> 10 years	Unit/system/UAT/regression testing	> 10 years each
TSO/ISPF	> 10 years	Outlook/Lotus Notes	> 10 years each
JCL (including condition codes and symbolics)	> 10 years	CICS	> 10 years
Mainframe online development	> 10 years	Word, Excel, and Access	> 10 years each
Mainframe batch development	> 10 years	Client/server development	> 10 years
File-AID	1 year	IBM Utilities	> 10 years each
Xpediter	2 year	Microfocus Workbench	2 years
Abend-AID	2 years	Powerbuilder	5 years
The Oracle database	> 10 years	SPUFI/QMF	> 10 years
VSAM	3 years	Platinum	1 year
IMS DB/DC	> 10 years	IMS database	> 10 years
TELON(CICS-like online development tool)	> 10 years	Easytrieve	1 year
Endeavor	> 10 years

PROFESSIONAL EXPERIENCE

GENESIS NETWORKS SOLUTIONS, Abilene, Texas                 3/2011 to 5/2011

Subject Matter Expert  (System Analyst)

·         The project dealt with AT+T billing applications.

·         Designed and programmed CICS Cobol programs.

• Used, changed, and wrote JCL in order to run batch Cobol programs on the mainframe.
• Used TSO, ISPF, the mainframe computer, and the personal computer.
• The programs were written in Cobol, CICS, IMS, and DB2.
• I was assigned sole ownership of specific batch billing applications.
• I was provided training in each application I was given in order to become the person recognized as the expert of the application.

CONTRACTOR  (Programmer Analyst/Quality Assurance) for Deluxe Check, Minneapolis, Minn.                                                                           3/2009 to 12/2010

·         Served in a development team to develop and support the conversion of one of Deluxe Check’s mainframe and batch applications written in Cobol with DB2 as its database, and OS/2 as its operating system.

·         Designed and programmed CICS Cobol programs, non-CICS Cobol programs, and Easytrieve programs.

• Used, changed, and wrote JCL in order to run batch Cobol programs on the mainframe.
• Used TSO, ISPF, the mainframe computer, and the personal computer.
• Used SQL and SPUFI to access and manipulate DB2 tables in order to develop and program Cobol programs.

·         System tested, created test scripts, executed test scripts, and corrected invalid application development items found during application development testing.

CONTRACTOR  (Programmer Analyst/Quality Assurance) for Department of Defense, Dallas, Texas                                                                        7/2006 to 9/2007

·         Served in a development team to develop and support the mainframe batch and mainframe online portions of a client’s major application written in Cobol with DB2 and IMS as its databases, and MVS as its operating system.

·         Designed and programmed CICS and non-CICS Cobol programs.

·         Used SQL and SPUFI to access and manipulate DB2 tables in order to develop and program Cobol programs, as well as to create test data.

• Coded programs which included both DB2 and IMS databases.

·         Coded the application’s online programs using IMS DB/DC, the IMS database, DB2, and TELON.

• Used, changed, and wrote JCL in order to run batch Cobol programs on the mainframe.

·         Used TSO, ISPF, the mainframe computer, and the personal computer.

·         System tested, created test scripts, executed test scripts, and corrected invalid application development items found during application development testing.

CONSULTANT (Quality Assurance) for Wells Fargo, Minneapolis,  Minn.                                                                                                                                           2/2006 to 6/2006

·         Partnered with a team of contractors and customers to develop and support system testing of an enhancement to one of Wells Fargo's major applications which uses Cobol and MVS.

·         Reviewed existing flat files in order to create test data and manually tested newly created software for the Wells Fargo application enhancement.

CONSULTANT (Programmer Analyst) for Deluxe Check, Minneapolis,  Minn.                                                                                                                                   6/2004 to 2/2005

·         Partnered with a team of contractors to rewrite application software for one of Deluxe Check’s online software applications which uses Powerbuilder.

CONSULTANT (Programmer Analyst) for Blue Cross Blue Shield, Minneapolis,  Minn.                                                                                           8/2003 to 4/2004                                                                                                  

• Partnered with a team of contractors and programmers to develop and support enhancements to one of Blue Cross Blue Shield’s major heath insurance applications which are written in Cobol and DB2 within an MVS operating system.
• Cobol, DB2, and JCL were used to complete the programming and development of the Blue Cross Blue Shield enhancements.

EFUNDS CORPORATION, Shoreview, Minn.                               10/1998 to 6/2002

Programmer Analyst/Quality Assurance

·         Served in a development team to develop and support the mainframe and batch portions of Deluxe Check's customer interface application written in Cobol with DB2 as its database, and MVS as its operating system.

·         Designed and programmed CICS Cobol programs, non-CICS Cobol programs, Easytrieve programs, as well as Powerbuilder screens and code.

• Used SQL and SPUFI to access and manipulate Oracle and DB2 tables in order to develop and program Powerbuilder and Cobol programs, as well as to create test data.
• Used, changed, and wrote JCL in order to run batch Cobol programs on the mainframe.
• Used TSO, ISPF, the mainframe computer, and the personal computer.
• Had been assigned, processed, completed, and implemented tasks which could only be assigned to one individual and not within a team based environment.
• Used ChangeMan when developing mainframe programs.
• Served in a development team to develop and support the client portion of the customer interface client/server application written in Powerbuilder with Oracle as its database.
• Met with the customers of the customer interface project to receive and discuss the requirements necessary to design and code the client's customer interface programs.

·         System tested, UAT tested, regression tested, created test plans, created test scripts, executed test scripts, created test data, corrected invalid application development items found during application development testing, and the verified test results.

THE ST. PAUL COMPANIES (now Travelers Ins.), St. Paul, Minn. 2/1997 to 10/1998

Programmer Analyst/Quality Assurance

·         Provided production support within a team environment for the company's large and complex insurance policy processing application written in Cobol with IMS as its database, and MVS as its operating system.

·         Analyzed and debugged production problems, designed and coded the application’s programs, and documented changes.

·         Coded the application’s programs using Cobol, IMS DB/DC, the IMS database, and TELON.

·         Accessed, designed, and manipulated the IMS database and its data.

·         Tested and implemented the changes made to the company's application.

·         Had been assigned, processed, completed, and implemented tasks which could only be assigned to one individual and not within a team based environment.

·         Used, changed, and wrote JCL in order to run batch Cobol programs on the mainframe.

·         Used TSO, ISPF, Microfocus Workbench, the mainframe computer, Xpediter, Endeavor, and the personal computer.

·         Estimated numerous changes to the functionality of the policy processing application.

·         Worked with the customers and business analysts in order to verify application requirements so as to correctly apply valid changes and also to supply the customers and business analysts with possible solutions.

·         Acted as the resource for the online portion of the company's policy processing application.

CONSULTANT (Quality Assurance), Minneapolis, Minn.                           9/1995 to 2/1997

·         Partnered with a contractor and customers to develop and support system testing of an enhancement to one of Carlson Companies major applications.

·         Created a system test plan and test cases with other contractors and customers, and supported the system testing of an enhancement to one of American Express’s major investment applications.

THE ST. PAUL COMPANIES (now Travelers Ins.), St. Paul, Minn. 10/1984 to 8/1995

Programmer Analyst/Quality Assurance

·         Developed within a team environment the initial and subsequent phases of the company’s on-line portion of a large and complex policy processing application written in Cobol which uses IMS as its database, and MVS as its operating system.

·         Developed and documented application requirements, developed and documented application designs, designed application programs, coded application programs, developed system test cases, executed system test cases, and implemented application releases.

·         Coded the application’s programs using Cobol, IMS DB/DC, the IMS database, and TELON.

·         Accessed, designed, and manipulated the IMS database and its data.

·         Used, changed, and wrote JCL in order to run batch Cobol programs on the mainframe.

·         Had been assigned, processed, completed, and implemented tasks which could only be assigned to one individual and not within a team based environment.

• Used TSO, ISPF, Microfocus Workbench, the mainframe computer, Endeavor, Xpediter, and the personal computer during application development and production support.

·         Estimated numerous changes to the functionality of the policy processing application.

·         Worked with the customers during all lifecycle phases of the application’s development.

·         Led numerous phases of the application’s development.

·         Worked on a team to develop CUA standards for the company’s IT department.

·         Acted as the resource for and the expert of the on-line portion of the company's policy processing application.

 

EDUCATION/TRAINING

·         Control Data Institute, Minneapolis, Minn.

            Major course of study: Computer Programming. Certificate received.

·         University of Minnesota, Minneapolis, Minn.

            Major course of study: B.A. in Psychology. Diploma received.

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