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MAYA Aisley
Maya.Aisley@gmail.com
(310)
400-9876
PROFESSIONAL SUMMARY:
Possesses
over 17 years of experience
in IT/IS & Telecom Systems’ Business Development, Deployment &
Management; IT Broadcast Engineering
& Infrastructure Management; Project
Management Methodology Training; Waterfall-2-Agile Coaching & Mentoring;
and Project/Program/Portfolio Management.
Adept at managing multiple IT/IS Programs simultaneously from the Concept &
Requirements phase to the final Delivery & Implementation/Deployment Phase,
On Time, On Budget, and with High Quality. Cross Functional Roles focusing on Leadership, Coaching, and Managing others. Possesses Highly Effective and Unique
Leadership Capabilities and Customer Management Skills as well as a broad range
of Technical & Business knowledge resulting in an impressive Gap Bridging
Abilities between Technical and Business Entities. This knowledge and
experience spans Telecom Software Development Teams, IT
Project/Program/Portfolio Management, Marketing & Client Support Teams, QA
& Configuration Management Teams, among other Enterprise internal and
external entities. Other Project/Program/Portfolio Management experience in the
Telecom,
Broadcast/Broadband Content Distribution Media, and
Airline/Travel/Tourism industries; Highly
effective negotiation skills. Have Managed, Mentored, and Lead Development
& Management Teams in additions to possessing Excellent Verbal and Written
Communication Skills.
Other skills and work experience
includes: Conducting Comparative Analysis against various industry standard Software
Development and IT Methodologies & Tools, IT Ops Systems, Enterprise Strategies
and Processes providing Input & Recommendations for Cost Effective Business
Decisions, Enterprise Strategic Planning, Implementation of Best of Bread
Systems & Processes, and Overseeing Enterprise IT Business Process
Re-Engineering with Emphasis on Quality Improvement through Software
Development & IT/IS Systems’ Metrics Measurements and Quality Improvement
Plans. Conducting assessments and providing recommendations on Cost Effective
Software Development Methodologies & Practices, Enterprise IT Business
Processes & Business Value Solutions;
Excels at building effective relationships with internal and external
partners, employing efficient processes, simplifying the infrastructure,
eliminating waste, maintaining standards and quality, and embracing new technologies while reducing resource overhead and
cost.
EDUCATION:
-
B.S. in Computer Science
& Engineering, Univ.
of Texas
-
MBA in Business
Administration, Cal State Univ., Calif.
-
M.S. in Computer Sci. & Info. Systems Cali State Univ. – In Progress
-
PMP Certification, Project Management Institute – Calif., July 2009
-
PMI & IT PMO
Executive Council Member – OC
& LA Chapters
WORK EXPERIENCE:
DIRECTV,
Los Angeles, CA / Currently Held
Sr. Technical Program Manager / Broadcast
Engineering Network & Systems Architecture
Responsibilities: Broadcast
Engineering & Infrastructure Project Management - Responsible for Project Managing the Network, Systems
& Application Architecture Teams within DIRECTV Broadcast Engineering
Group. Responsibilities included Project/Program management of departmental
projects; Assessment of projects’ goals as they pertain to the company’s Long
Term Strategy; Project feasibility studies, assessment & planning of cost,
resources, & schedules; Execute, monitor and scope control of Broadcast
Engineering projects. Consult and report project status and progress to Senior
Management. Mentor Dev Teams on
Agile/Scrum Principles and Industry Best Practices. Assist in leading R
& D initiatives within the Network & Content Distribution Media
Applications; A key contributor to the department PMO Process Planning and
rolling out new PM Processes and Business Process Best Practices.
Additionally, in
my current position, I represent DIRECTV Network and Systems Architecture group
acting as the liaison and the main point of contact that interfaces to a number
of external vendors and internal groups such as Broadcast Engineering,
Engineering Ops, System Engineering, IT, Marketing, Product Development,
Enterprise Strategic Planning, Finance, Project Management Office, among
others. I currently lead all PMO related efforts and play a key role in
contributing to the various technical and business decisions of the department.
Additionally, I partner with Project Teams to document, design and create
innovative solutions; Translate Business Needs or Functional Requirements to
Technical Requirements; Analyze System Flows, outline Functional Specs, and
produce written docs highlighting design diagrams and products roadmaps; Create
PMO related processes, provide direction to resources & monitor development
efforts.
Global
Networks Consulting, Los Angeles, CA
Sr. IT Program Manager/Account
Director - Responsibilities: IT consulting and Software
Development of customized Business Intelligence Apps, B2B E-Commerce, and
Business Processes Design and Re-Engineering for small to mid size businesses. Roles and responsibilities included Projects
Feasibility Studies, Project/Program Earned Value Detailed Analysis, Corporate
Governance and Business Process Streamlining Assessments and Recommendations;
IT/IS System Management & Support, Software Quality Matrices based on
Corporate Key Progress Indicators and Long Term Business Strategies;
Intelligent Business Processes Design/Re-Engineering to better address the
highest corporate business value needs while minimizing cost and maintaining a
technological leading edge. Coaching & Mentoring of Dev Teams & Program
Mangers on PM and SDLF Industry Standards & Best Practices. Project/Program/Portfolio
Management areas include: Software Development Management, Implementation &
Execution, System Virtualization; Network Security; Database Design, Modeling
& administration.
Sabre
Holdings,
Southlake , TX
Enterprise Principal
IT - Responsibilities: Agile Software Development Coach/Mentor; Software Development
& IT Project Management; Coaching & Mentoring of Software Developers,
Project/Product Managers, and Customer Teams; Leading the Enterprise Software
Development Quality Improvement Planning Initiative and Business Process Design
tasks in collaboration with QA teams and IT Ops Staff. Collaborated with
internal and external Customer Teams to conduct project feasibility studies and
gather product requirements. Created Charters, Project Plans and Project
Schedules; Conducted Project Budget Assessment & Planning; Risk Mitigation;
Cost, Resource and Revenue Planning. Works with Development Teams to translate
product requirements into features and tasks; Conducts Requirements Gap
Analysis to ensure that customers and senior managers’ expectations are managed
accordingly. Performs assessment studies to identify inefficient Business
Processes and recommends new/redesigned processes that map to the Enterprise
Strategies & Key Progress Indicators (KPI); Demonstrated a broad knowledge
of cost effective technical and business solutions and Project Management
Practices & Skills. Worked with Client Support Teams, Software
Configuration & Release Management, and Technical Staff to understand
problems with software products and collaborate with Development Team Members
to define and implement solutions accordingly. Resolves customer complaints
with software and responds to suggestions for improvements and enhancements.
Lead the implementation and management efforts of the following
initiatives 1) Establishing an Agile Enterprise Continuous Integration Platform
through the HW Virtualization of Software Build Labs, 2) Aiding Enterprise
Business Units in the Assessment, Creation, and Implementation of Software
Development & Testing Quality Improvement Plans, 3) Conducting Critical
Systems Needs Assessment Studies in the areas of Agile Project Management
Tools, Continuous Integration Tools, and Test Tools to determine whether any
quality gaps exist that require bridging and recommending the appropriate tools
that will bridge such gaps. Also works with various teams across the enterprise
to streamline operations to better align their Key Progress Indicators with
Enterprise Strategic Goals while Reducing Cost and Improving Quality.
Thomson Elite Corp.,
Los Angeles , CA
Sr. Program Manager - Financial
Systems, Software Apps Dev - Responsibilities: Program Managed and Directed an
Agile Methodology Development Environment of a multi-faceted Financial/Legal
Software System comprising of several sub-systems (Billing, AP, Conflicts,
Records, Profitability, Fixed Assets, etc.). Maintained and managed all project
schedules, resources, and risk assessments & mitigations. Member of the CCB
(Change Control Board) tasked with planning and implementing a set of
Development & Business Processes that will aid the company in becoming CMMI
Level 3 certified. Performed extensive Metrics Analysis and Assessments for all
projects managed. Prepared and reported Progress Status to Executive
Management. Worked with Executive and Product Management Teams to identify
successful Business Strategies and Collaborated with Clients Services Teams and
Business Analysts to setup and manage Clients’ Expectations. Performed Business
Data, Financial Information, and Commercial Needs Analysis to provide input
into Cost Effective Business Decision while contributing to the Product’s
Development Road Map and Maintaining a Technical Leading Edge; Managed a team
of Software Developers, Business Analysts, and Project Managers.
Intel Corporation,
Los Angeles , CA
Software Dev. Project
Manager - Responsibilities: Wireless Stacks Software Development
Project Management while adhering to ISO, CMM(I) & SEI standards; Management
of software engineering teams in multiple geographical locations (U.S., Canada,
and India); Management of all aspects of the project including staffing,
budgeting, scheduling, risk assessment and contingency planning; mapping of
marketing release requirements into project features, milestones & schedules;
Track and Monitor project progress to ensure accurate implementation of
customer’s requirements and project completion successfully; Reports project’s
status to customers and upper management.
Toshiba, Irvine , CA
Senior Software Engineer - Responsibilities:
Software
design, implementation, and testing of Business Voice Mail Systems. Designed
and implemented a Win NT Voice Mail System & Backup Utility App. Voice /
Data system integration using Dialogic Voice Cards. Exposure to, and training
in CT Media.
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