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MAYA  ASEKUN

309 DORSEY HALL DRIVE, #17, ELLICOTT CITY, MD 21001

(410) 730-9876

aseks.maya@hotmail.com

EDUCATION

·         Masters of Business Administration (MBA)                            August 2005

University of Maryland, University College

GPA 3.43             

·         Masters of Healthcare Administration Management           December 2003

University of Maryland, University College

       

·         Bachelor of Science in Finance                                                    August 1999

       University of Maryland at College Park

COURSE RELATED SKILLS

·         Computer Application, Visual Basics 5.0, International Finance, Financial Management, Communication and Leadership skills, Organizational Leadership, Legal Aspects of Healthcare, Research Methodology, Information Systems for Health Services, Long-Term Care Management, Healthcare Financial Management, Marketing Research and Operations Management.

PROFESSIONAL SKILLS

·         Experience in grant/proposal writings, group facilitation and effective team player, strategic planning and mapping, program development and implementation, program evaluation and data collection and analysis.  Excellent oral and written presentation, as well as excellent communication skills.

SPECIAL SKILLS

·         Work well under demanding conditions, Capable of functioning under minimal supervision, Fast Learner, Handle multiple tasks and deadlines efficiently

·         Strong analytical skills and organizational abilities

·         Efficient using email, Word, Excel

·         Good judgment

·         Strong team work approach

·         Excellent written and verbal communication skills

·         Commitment to quality Customer Service

·         Ability to work effectively in a busy, always demanding, and often stressful technical environment

·         Willingness to help where needed to be flexible with work assignments, and to understand and assist with the diversity of user requests.

·         Dependable, punctual, and diligent.

·         Business Object Reporting skills and Crystal Reporting.

·         Knowledge of ICD-9, HCPCS and CPT Coding

·         PC SKILLS-Word Perfect 5.1 and 6.0, Windows 95, Lotus 123, Paradox, Excellent Excel, D-base, Excellent Access, Hyperion, Able to type 45wpm, Excellent Power Point, and Microsoft Word, Office 97, DOS, Lotus Notes, AS 400, SPSS, SAS, SAP, Business Objects, knowledge of XML, HTML, knowledge of MS SQL, and Lawson 8.03 and 9.0.

·         Billing Software: Medisoft, CBSI, Medical Manager, and Versys.

·         Certificates of completion in CPT/HCPCS Coding and Computerized Medical Insurance.

EXPERIENCE

Sr. Systems Programmer                                          March 2011-Present

Social Security Administration c/o Microtech, Wood Lawn, Maryland

·         Experience and competence with MS-Office Suite.

·         Problem Management reporting tools (e.g. MS-Office Suite including Outlook, Word, Excel, PowerPoint and Access).

·         Customer Support software: CAPRS (Change, Asset, and Problem Reporting System) or Remedy and Infocast.

·         Excellent Technical Writing skills

·         Excellent Communication and Analytical skills

·         Multi-platform experience with problem reporting/recording/analysis including servers, routers, and iSeries/zSeries processors.

·         Experience creating and running reports through Hyperion and Access DB. 

·         Excellent presentation skills.

·         Experience creating presentations for Senior Management.

·         Experience creating ad-hoc reports in MS Excel, Hyperion, and MS Access.

·         Experience interacting with Senior Management

·         Experience creating and executing software test plans.

·         Experience designing Hyperion dashboards and reports.

·         Track reported application and E-Verify Unknown Root Cause (URC) incidents.

·         Review the URC incidents for status, note updates in CAPRS, and update the Outage database.

·         Update Outage / Availability Report (M/S Excel spreadsheet) for outages and availability by Service Channel.

·         Analyze empirical data and prorated statistics for all outages and create ad-hoc reports including trend analysis for management upon request.

·         Update Outage database immediately following all meetings. Meeting notes should be used. Follow up with required contacts for additional information.

·         Prepare M/S Power Point presentation on the Enterprise Availability. This consists of slides from data gathered within this task and data ascertained from Excel Spreadsheets, Access database, and Word documents.

Data Mining & Reporting Systems Analyst              May 2009-March 2011

Bon Secours Health System, 8901 Columbia Pike, Columbia, Maryland 21042                           

·         Develop, maintain & execute data analysis of information contained in Lawson and other external databases.

·         Maintain a portfolio of standard BSHSI System-wide Materiel Management reports, including developing Key Performance Indicator Reports and Key Activities Report to measure financial success.

·         Develop new System-wide Materiel Management reports as required in the appropriate report development tools (i.e. Crystal Reports/Crystal Enterprise, MS Access, Monarch, Lawson Report Writer, Hyperion Essbase, etc.)

·         Update and maintain reports whenever changes are made. May require coordination with local or HSO Materiel Management staff.  Changes must be made to ensure that consolidated data will properly reflect supply purchases and transactions and purchased services expenses of BSHSI, at all levels.

·         Provide support to local systems in the development of custom Materiel Management reports. 

·         Develop and maintain all custom Materiel Management reports as needed by the local Materiel Management Staff and HSO staff.

·         Maintain the integrity of reporting tools (e-broadcasting, Crystal Reports/Crystal Enterprise, Hyperion Essbase).

·         Perform ad hoc data analysis in support of various cost-savings projects, drawing information from Lawson, legacy systems, and external sources (e.g. group purchasing organizations, suppliers, etc.) to support better decision-making.

·         Work in a systematic manner, and documents methodologies used in performing data analysis, so results can be explained to executives in non-technical terms, and so the data analysis can be repeated over time.

·         Develop and coordinate updates to training materials with BSHSI’s User Competency and Training Manager to allow end-users to develop reports internally.

·         Maintain knowledge base on Lawson reporting tools and Lawson data structures to ensure skills are up-to-date by attending relevant educational and training courses.

·         Work closely with Information Systems to define document and adhere to standards for developing and distributing custom reports across BSHSI.

·         Assess value of custom reports to BSHSI as a whole, and recommends which ones should be shared / made available to all local systems.

·         Work with Director of Contract Administration, to prioritize report requests and custom report development and data analysis activities when demand for reporting and analysis exceeds available time and resources.

Sr. Materials Management Information Systems Analyst              February 2007-May 2009

MedStar Health, 4969 Mercantile Road, Baltimore, Maryland 21236                                                                     

·         Act as the primary Liaison with Information Services department on compatible software that is effective and efficient for all seven hospitals under Medstar.

·         Responsible for the maintenance of data in the Materials Management Information system, reviewing and updating contract prices.

·         Responsible for daily EDI Invoicing reports.

·         Create and maintain price agreements/catalogs for hospital business units and diversified business.

·         Contribute to the achievement of established company and departmental goals.

·         Responsible for contacting and maintaining pricing integrity through effective communication.

·         Act as the company’s Liaison for Cardinal Health and Cardinal Distribution ensuring all prices are accurate and work on closely with Cardinal on any pricing discrepancies.

·         Responsible for creating month end reports and other Ad hoc reports using access database and Excel for the hospitals.

·         Responsible for training end users onsite at the hospitals on Requisition Self Services online ordering.

·         Responsible for developing written communication to facilitate training, operation and resource data to all users.

·         Prepare written processes and procedures handout as it relates to Materials Management.

·         Assist in maintaining company Policies and Procedures relating to Materials Management Information System.

·         Participate in price negotiation for all hospitals working closely with the vendors.

·         Participate in surveys used to measure productivity and efficiency within the Materials Management department on Process Improvement.

·         Participate in multi-disciplinary quality and service improvement.

·         Analyze Cost Price reports from Cardinal and communicate results effectively and efficiently to end users, Cardinal and within the Material Management Department.

·         Identify pricing trends and offer recommendations to Senior Management.

·         Participate in meetings and on committees, representing the department and hospital in community outreach programs.

·         Work closely with the end user Management team ensuring the hospitals receive quality products that are cost efficient.

·         Other responsibilities as assigned.

Human Resources Lawson Security Analyst/Taleo Liaison (HRTS Analyst)

Cendant, 920 Ridgebrook Road, Sparks, MD                                           November 2005-February 2007

C/o Accenture, 11951 Freedom Drive, Reston, VA                                          

·         Worked with client to understand the security requirements for individuals, business units, and corporate in using the Lawson application, its database structure and its data.

·         Configured, documented and maintained all security aspects of the Lawson and reporting applications.

·         Understood in great depth the HR portions of the Lawson application in order to work with business unit HR support staff to maintain data integrity.

·         Worked with team leads and other colleagues on a variety of tasks related to support of HR applications, which included Payroll, HR, Benefits and GL.  

·         Worked with IBM technical support to implement security related to the UNIX operating system as it integrates with the Lawson application.

·         Created and maintained all reports related to client requests for SOX information.

·         Attended client meetings at corporate headquarters to learn, understand, and contribute to corporate policies related to HRTS application security.

·         Completed tasks that included data entry, extracting and analyzing data, reviewing and proofing documents and data.

·         Used reporting tools for the purpose of research into problems and questions.

·         Granted Crystal Access and Oracle DB to employees within the company.

·         Communicated with all facets of BU’s within the organization as it relates to Security access.

·         Prepared documentation for Processes and Procedures.

·         Communicated with all levels of Employees within the Organization worldwide as it relates to Taleo.

·         Responsible for setting up Printer Queues within the organization worldwide.

·         Created and was responsible for maintaining Change requests to existing accounts worldwide.

·         Responsible for analyzing Security Data Access within the organization and address issues with different BU Managers.

·         Supported and maintained recruiting software Taleo 6.0 and 7.0

·         Managed Organizations Equal Employment Opportunity (EEO) Statement in Taleo.

·         Responsible for Training Taleo user groups on the Taleo software worldwide

·         Responsible for hosting monthly end users Taleo meeting worldwide

·         Acted as the liaison between client (Cendant) and Taleo support.

·         Acted as the liaison between job boards (monster, hotjobs and CareerBuilder) and Client (Cendant)

·         Worked with the end-users to analyze, understand and anticipate their business needs. 

·         Responsible for providing support and technical assistance to end-users and act as the liaison with IT for requests, concerns and questions from both within and outside the enterprise.

·         Supported the HRTS Taleo mainframe systems.

·         Responsible for managing all phases of defined short-term projects (i.e. software upgrades, data clean-up efforts) and provide production support to internal clients and third party vendors for those projects.

·         Responsible for supporting system users in preparation of reports, lists and updates to data and provide ad hoc reports as requested or needed.

·         Responsible for converting data into spreadsheets for analysis.

·         Used reporting tools for the purpose of researching into problems and questions

·         Hosted Taleo end users monthly meetings nationally and internationally via web conference.

·         Responsible for all Taleo training delivered to the end users.

·         Created new Business Unit accounts for Taleo users and setup URL links for accounts.

BPO Business Analyst                                                                                    November 2004-November 2005             

Dakota Imaging, A WeBMD Company, Columbia, Maryland             

·         Assisted in the Day to Day Daily Operations of the Organization

·         Created and Distributed Daily Reports to internal Management Team as well as to Clients

·         Handled all Daily Rejects and create Key Guides for Offshore Verify Operators to ensure that Data is keyed accurately

·         Managed Clients Daily Audits

·         Oversaw the Daily Operations of the Scan Room and the Scan Room Staff, ensuring that Data is scanned accurately

·         Created Business Process procedures for the Scan Room and for Offshore Verification Operators

·         Monitored and Analyze Daily issues and seek the best possible solutions to resolving them

·         Responsible for communicating issues and resolutions as accurately as possible

·         Researched, collected and analyzed Data that could be beneficial towards the growth and success of the Business

·         Responsible for creating and overseeing deployment tickets for new services rendered and upgrades to current services

·         Responsible for developing Resource Plans as it relates to measuring efficiency and quality for the entire Scan Room

·         Communicated with all levels of Employees within the Organization on the progress of Customer Satisfaction

·         Ensured that Customers obtain 99% Quality in Data delivered through the BPO Pipeline

·         Responsible for organizing test carried out on initial deployment so that expected Quality is met

·         Monitored the daily BPO Pipeline that delivers jobs to Clients, ensuring that the Turn Around Time (TAT) is met

·         Analyzed Daily Reports for Clients and seek immediate resolution for issues discovered

·         Weekly meetings with clients on quality issues and how we can improve Quality

·         Other Projects as assigned by the Director

Accountant/Reimbursement Analyst                                                        September 2000- November 2004

Advance PCS Pharmaceutical Company, Bethesda, Maryland             

·         Printed, verified, and maintained Accounts Receivable reports, disbursement reports, and journals

·         Administered the preparation of year-end and monthly financial reports.

·         Prepared daily and monthly bank reconciliation’s for all accounts, as well as verification and accuracy of bank statement

·         Prepared and issue both daily and weekly reports, as well as monthly Compliance and Genzyme reports

·         Prepared cash receipts, and re-billing balances to secondary payers in accordance with the established policies related to HCFA/CMS terms and agreements in relation to Medicare/Medicaid

·         Responsible for all reimbursements related to Medicare and Medicaid payments

·         Resolved un-posted cash receipts for posting, refund, or journal entries, also responsible for Account and Revenue adjustments that initiate contractual write-offs and bad debts, as well as the preparation of credit references and customer and insurance refunds

·         Had knowledge of current Medicare/Medicaid regulations as related to payments

·         Prepared Journal Entries on Accounts Receivable

·         Prepared all automatic debit transactions-ACH

·         Communicated and interacted with Reimbursement and Billing and Providers on clients account

·         Contractual Account Adjustments on overdue Medicaid /Medicaid accounts as well as special projects as assigned, and Daily resolution of Account Charge Backs with credit card companies

University Recruit/ Business Analyst                                                        September 1999- May 2000

Cigna Health Care Insurance, Raleigh, North Carolina                   

·         Gathered and coordinated business requirements for projects

·         Worked closely with the managerial team and other office locations to determine project scope and approach

·         Interviewed Physicians offices to determine the organizations billing needs, and helped with the implementation of EDI in Physicians offices

·         Created Excel spreadsheets for time efficiency purposes for the organizations business success

·         Participated in goal meetings, documented new business processes, and changed old business processes to existing processes

·         Reported Financial General ledger and Income statement on a monthly basis within the organization

COLLEGE EXPERIENCE

Accounts Receivable/Accounts Payable Supervisor                                          June 1996 - February 1998

Aon Risk Services Incorporated, Washington, DC

·         Worked closely with Controller to perform all facets of accounting

·         End-of-month Accounts Reconciliation as well as fixed assets

·         Created and distributed delinquent account correspondent letters and conducted follow up

·         Issued Payable and Return Premium checks, and Expense checks

·         Determined, granted and rejected requests for petty cash

·         Researched and transferred funds to and from multiple accounts based on need

·         Issued end-of-month and monthly closing statements for clients

·         Prepared and distributed Week Ending Reports to department managers

Program Development and Implementation

·         Coordinated outreach program for an orphanage

·         Collaborated on HIV/awareness program development and evaluation

·         Developed a budget forecast/analysis program

·         Collaborated in the implementation and expansion of health education classes amongst youth.

Communication and Training Skills

·         Collaborated and developed newsletters for PHENIG, Inc.

·         Excellent well-developed persuasive communication skills.

·         Excellent follow-up skills.

Community Work

2003-2007:  Volunteer for Public Health and Education in Nigeria (PHENIG) as Director of Finance.

2005-2006:  Member of the Dakota Council; I acted as an advocate for the Employees and a liaison between Senior Management and Employees of the Company, giving presentation based on survey taken by the Employees on ways to improve work flow processes  within the organization.

1998-1999: Worked with the elderly (ADHP-Adult Health and Development Program) on ways to help improve their social well being.  Was involved in numerous activities that included swimming lessons and reading at the community library.

VOLUNTEER EXPERIENCE

Budget/Program Coordinator

Public Health and Education in Nigeria, Inc. (PHENIG, Inc. NPO) January 2002-September 2006

·         Assist in Proposal/grant writing.

·         Analyze and implement the Annual Budget.

·         Develop the organizations' budget preparation instructions and set guidelines to be used.

·         Review and analyze the budget requests for the departments and make necessary recommendations.

·         Develop revenue forecasts and expenditure projections using budget and financial information.

·         Responsible for the approval of all expenditures.

·         Monitor all financial activities within the organization.

·         Project Design and Implementation for an orphanage in Nigeria-Operation Clothe the Nation.

·         Assisted in designing activities for educational campaigns, evaluating and reviewing the effectiveness of the program.

·         Assisted in coordinating health promotion activities for youths.

·         Assist in organizing and implementing yearly fundraising activities.

References available upon request

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