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Sarah Chukkayapally

sarah@gmail.com                                                                                           (917) 379-9876

                                                                                                                                                           

Summary

·         Over 5+ years of diverse experience in Information Technology with experience in manual and automated Quality Assurance for Health, Insurance, Banking, delivering a spectrum of responsibilities covering Business Requirements analysis, Functional, System, Stress, Error handling, Regression and Performance Testing for GUI and non-GUI systems on cross-platform Web, Data warehouse and client-server applications.

·         Involved in Complete Software Development Lifecycle (SDLC) from Business Analysis to Design, Development, Testing, Deployment and Documentation. Experienced in working with business analysts, development groups in analyzing business specifications and in working with other testers to resolve technical and end-user issues.

·         Experience in preparing Requirement Traceability Matrix, Test Strategies, Test Plans, Test Scripts, Test Reports and test documentation and can comply with your established processes, can maintain strict adherence to your guidelines, policies and procedures.

• Experience in analysis, design, implementation, maintenance and execution and result analysis for Functional automation test scripts in HP (Mercury) Quick Test Pro (QTP) and extensive usage of Quality Center for test management and defect management.
• Performed comprehensive testing for Web, Data warehousing, GUI and non-GUI based applications. Responsibilities include System Testing, Regression, Performance, Stress, and Load Testing. Performed White Box, Black Box, Functionality Testing, Back-end Testing using SQL, System Integrated Testing, User Acceptance Test, Defect Tracking Manually and Using Testing Tools like Quality Center.

·         Testing of Database applications developed with ORACLE, Microsoft SQL Server and Microsoft Access using DDL, DML and DCL commands using TOAD and SQL Developer. Used SQL and PL/SQL Programming for testing database integrity.

·         4 years of database experience using Oracle 10g/9i/8i/8.0/7.3, SQL, PL/SQL, SQL*Loader, Stored Procedures, TOAD, Explain Plan, TKPROF Functions, Ref Cursors, Constraints, Triggers, Views, Materialized Views, Database Links, Export/Import Utilities, MS SQL Server 2005/2000/7.0/6.0, MS Access.

·         4 years of Experience in applications with Business Intelligence and Data warehouse using Business Objects XI R2/XI, and Informatica Power Center, Power Mart, Power Connect, Power Analyzer 5.X/4.X, ETL, OLAP, OLTP, Datamart.

·         4 Years of Data Modeling experience using Dimensional Data Modeling and Relational Data Modeling, Star Join Schema/Snowflake modeling, FACT & Dimensions tables, Physical & Logical Data Modeling, Oracle Designer, Visio .

·         Developed excellent professional and communication skills with proven results in meeting aggressive timelines and working independently and as a coherent team member, with proficiency at time management, multitasking, able to meet deadlines and handle changing priorities.

Technical Skills

Testing Tools	HP(Mercury) Interactive Products , Win Runner 7.0, HP(Mercury) Quality Center 9.5/9.2/9.0/8.2,Quick Test Pro 9.5/9.2/9.0/8.2, Load Runner6.5/7.x/8.0
Databases	Oracle 10g/9i/8i/8.0/7.x, MS SQL Server 2005/2000, MS Access.
Methodologies of Testing	System Testing, Regression, Performance, Stress, Load Testing, Functionality Testing, Back-end Testing using SQL, Unit and System Integrated Testing, User Acceptance Test, White Box Testing, Defect Tracking Manually and using Quality Center. Enhancing test cases and summarizing results for patches, fixes and regression.
Dimensional Data Modeling	Dimensional Data Modeling, Data Modeling, Star Join Schema Modeling, Snowflake Modeling, FACT and Dimensions Tables, Physical and Logical Data Modeling, ERWIN 4.5/4.1/4.0/3.5/3.2, Enterprise Architect 6.1, Oracle Designer, MSVisio 2003/2007.
ETL	Data Integrator 11.5.1,Informatica Power Center 7.1.2/6.2.1, Power Mart 6.2/5.1.1, ETL, Datamart, OLAP, OLTP, SQL*Plus, SQL*Loader.
Programming	Unix Shell Scripting, Perl Programming, SQL, PL/SQL, SQL Plus, Transact SQL, ANSI SQL, VB, Java, C, C++, MS-Excel 2003, SubVersion, Ontime 6.1.2, Toad 8.5.
Environment	Win 2000, Win 2003 Server, Win XP, Sun Solaris 2.6/2.7, HP-UX 10.20/9.0

Blue Cross Blue Shield of Michigan, Southfield, MI                                                    Aug’10-Sept’11

Sr QA Analyst/Tester

The New System Implementation Sub-Program is part of Blue Cross Blue Shield of Michigan’s (BCBSM) overall HIPAA Compliance and Operational Effectiveness Program. The New System Implementation Sub-Program will replace the local Transaction processing systems (i.e. claims and membership) for both BCBSM and Blue Care Network (BCN) with the Trizetto Facets System.

Responsibilities:

• Reviewed and Analyzed business requirement documents, technical requirements and functional specification of various functionalities.
• Conducted and involved in meetings and walkthroughs with users, developers and Business Analysts to gather information about business process.
• Prepared Test Strategy Document, detailed Test Plans and Test Cases which specify testing overview and testing approach depending on the Business and Technical requirements.
• Created and executed the Test plan, Test Cases, and Test Steps for all the modules and stored in HP Quality Center.
• Experience in Defect Tracking, Report generation and requirement tracking throughout the test life cycle using HP Quality Center.
• Created test objectives on the basis of requirement analysis documents.
• Created manual test cases using Quality Center.
• Quality Center has been used to execute manual test cases and defect tracking.
• Designed, created and maintained automated, data driven test scripts using Win Runner.
• Interacted with application developers to recreate and resolve defects on daily basis.
• Involved in creating periodic defect reports and reviewed with business teams.
• Created Requirements Traceability Matrices and Test Plans.
• Analyzed user requirements, attended Change Request meetings to document changes and implemented procedures to test changes to get a better understanding of the testing life cycle.
• Reviewed designs, business rules and specifications and created test cases based on wire frames.
• Created high level and detailed level Test cases for system integration testing. To test Optimum business functionality.
• Performed Database testing by executing SQL queries/Procedures using TOAFDSQL Developer interface.
• Extensively used SQL, PL/SQL to do Database testing, Migration Testing and validating the front-end functionality with back end of application.
• As a part of transaction testing, extensively used SQL queries to verify database table in the backend using SQL Developer.
• Design and development of automation test scripts by VB Scripts to the identified Regression Test Cases in HP Quick Test Pro (QTP) tool and executed the scripts in Regression phase.
• Back-End Database verification manually and using QuickTest Pro to automatically verify Database with the values entered during automated testing by inserting Database Checkpoints.
• Maintained the BUG reports for internal evaluation of the product using TestDirector.
• Extensive use of SQL to perform datamodel integrity testing.
• Involved extensively with conducting Regression, Functional, Boundary, Smoke, GUI and Business Function testing of the application.
• Involved in Business function testing to focus on assuring that the system meets the user requirements that includes correct data acceptance, processing, and retrieval.
• Detected defects, communicated with the developers using bug-reporting tools.

Tools: HP(Mercury) QTP, Load Runner, Quality Center

Environment

C++, Mercury Suite, Test Manger, Clear Quest, VSS, TOAD, Trizetto Facets 3.11, PL/SQL, MSSQL2005, Oracle10.x, WinNT, Access and SQL Advantage.

Allstate Insurance Company, Arlington Heights, IL                   

Sr QA Analyst/Tester                                                                                        May’09 to Jul’10

InsWeb is a third party web application, which gathers all the information needed to provide Automobile insurance. Based on specific requirements from each insurance company it provides a list of companies willing to provide insurance. Allstate participated with InsWeb in this process. This project was to make sure that InsWeb displays Allstate option for criteria matching Allstate rules and to make sure that correct information is transferred from InsWeb to Allstate.

Responsibilities:

• Analyzed the System Requirements, Functional requirements and Business Requirement Documents.
• Define product-testing approach with the assistance from development and technical architecture teams.
• Gather test environment requirements from development teams, various Design Documents and facilitate product testing.
• Gathered the system requirements by interacting with the business users.
• Involved in business user and design review meetings to sign off the system design
• Involved in the development and implementation of Test plans, Test cases, Test data and Test scripts according to requirements in the Use Case and Requirement documentation and Test execution on both Test Environment as well Production Environment.
• Attended meetings with Business Users, Business Analysts, and Developers.
• Involved in Estimation of the Testing efforts based on the duration and Risk Areas of the project.
• Performed Manual testing extensively using Positive and as well as negative scenarios.
• Prepared the test plan and test cases for unit and system integrated testing.
• Define Product test conditions and group into cycles to develop product test plan for Component, functional, Regression and Load testing using WinRunner and LoadRunner
• Establish detailed process for test execution, including defect management and test data management using TestDirector for defect management and Visual Source Safe for data Management.
• Manage end-to-end testing per functional product test plan and verify the results based on business requirements.
• Verify the test results from successfully executed test cases from both manual, automated test scripts and document them using Quality Center.
• Worked on 401(K) and IRA modules in www.ingretirementplans.com.
• Involved in the validation of retirement services, annuities, life insurance, employee benefits.
• Developed test data depends on the Test Scenarios as per the functionality of the application.
• As a Quality Analyst responsible to plan and priorities of daily and weekly deliverables and status update to QA Manager and Project manager and actively participate in team meetings, status meetings and work progress meetings.
• Involved in Back-End testing for Oracle as a part of Parallel Test and written SQL queries to extract and validate the data.
• Performed Functional Testing, Regression Testing, System Testing, Sanity Testing, Database Testing/Back-end testing, Black-box testing and User Acceptance Testing.
• Executed SQL queries to validate the Data tables, which hold the customer information using TOAD Tool.

Tools: HP (Mercury) QTP, Load Runner, Quality Center

Environment: Quality Center, Win Runner, Load Runner. WindowsNT, Oracle 10.x/9.x VB, ASP, SQL Server 2005/2000, Visual Source Safe, XML, Internet Explorer, Netscape, AOL

Kemper Insurance Companies Long Grove, Chicago, IL.

QA Analyst/Tester                                                                                            Feb’08 to Apr’09

Right price is an online auto quote insurance developed for quote, purchase and issue of policy to customers. The user enters all the insurance related information of a customer and gets the quote for different type of policies.

Responsibilities:

• Analyzed business requirements and prepared Test plan and test cases using the Standard Testing techniques.
• Responsible for performing Integration Testing, System Testing, Regression, User Acceptance Testing, Re Testing, GUI testing, Black Box testing, Compatibility testing.
• Prepared test status reports during test execution process.
• Performed Functional Testing, Regression Testing, GUI Testing, and System Testing.
• Extensively used Mercury Quality Center to maintain defect tracking system.
• Performed smoke testing.
• Executed scripts manually through Quality Center.
• Create test sets and executed them through Quality Center.
• Performed Defect Tracking and Analysis using Quality Center.
• Performed backend testing of the Database by writing PL/SQL queries to test the integrity of the application and Oracle databases using TOAD.
• Generated graphs/reports to verify the daily status of the team by using mercury quality center.
• Actively participated in walk through, Meetings and interacted with developers for any technical issues.
• Created and executed test scripts based on functional requirements using Quality Center.
• Reporting defects/problems into Quality Center and document steps required to analyze and resolve the defects.
• Customization of the Quality Center and maintaining the Test Scripts for Different releases.
• Logged the traced defects and analyzed the defects in Quality Center.
• Stored the Object Repository, Excel data sheet, Library file and QTP scripts files in the Quality Center and executed in Test Lab.
• VB Scripts are used for descriptive programming.
• Created Automated Data Driven Functional tests using Quick Test Pro.
• Analyzed business requirements and technical specifications to write test requirements and test cases for the application.
• Created master test plan for System, System Integration, User Acceptance and Performance Testing.
• Developed detailed test strategy for the entire application and reviewed with application stake holders.
• Created automated test Scripts to test the application user interfaces.
• Reviewed the defects with business owners and application teams on daily basis.
• Involved in conducting Unit Testing as and when required.
• Responsible for establishing a defect logging process, tracking, follow up and re-testing process.
• Conducted regression testing after the defect fixes and also to verify the test cases of previously tested module.

Tools: Mercury QTP, Load Runner, Quality Center

Environment: Windows XP, Manual testing, QTP, Mercury Quality Center, VB script, JAVA, XML, Oracle 10G, TOAD. Java Script, J2EE, Web Sphere, QC, Win Runner, Load Runner. WindowsNT, Oracle 10.x/9.x

US Bank, Minneapolis, MN                                                                 

QA Analyst/Tester                                                                                            Mar’07 to Jan’08         

US BANK is a leading financial institution which provides full-service retail and commercial banking, card services and investment management operations regionally and nationally. Involved in development and implementation of complete functional test cycle for an e-banking application. The testing of web-based application was focused on making the application to meet all the major Business functions.

Responsibilities:

• Review the Functional Requirement Specification (FRS), Product Design Document (PDD). Analyze the requirement and design documents for creating the Test Strategy.
• Analyzed business requirements and developed Test cases based on Use cases to evaluate the functionalities.
• Manually executed Test cases after reviewing the business requirement document and technical specifications and responsible for updating existing test cases against the requirements.
• Proficient in performing of Functional Testing, Sanity Testing, Regression Testing, Integration Testing and User Acceptance Testing.
• Performed Manual testing extensively using Positive and as well as negative scenarios.
• Involved in Back-End testing for Oracle as a part of Parallel Test and written SQL queries to extract and validate the data.
• Executed SQL queries to validate the Data tables, which hold the customer information using TOAD Tool.
• Design and development of automation test scripts by VB Scripts to the identified Regression Test Cases in Quick Test Pro (QTP) tool and executed the scripts in Regression phase.
• Automated the test scripts for the GUI, Functional and Regression testing using Quick Test Professional.
• Plan and Execution of Test Cases, Automated test scripts, Test Metrics and reporting bugs.
• Utilized process-based test management system Quality Center for organizing test requirement's documents, test plans and test lab.
• Experience in Defect Tracking, Report generation and requirement tracking throughout the test life cycle using HP Quality Center.
• Used HP Quality Center to analyze and maintain test cases, Automation Scripts, which satisfy both Verification & Validation and Track bugs.

Tools: HP (Mercury) QTP, Load Runner, QC

Environment: QTP, Quality Center, Java, J-unit, J2EE, Windows NT/XP, IE, SQL Server, SQL, XML, PL/SQL and UNIX, HTML, Visual Basic, ORACLE, SQL, TOAD.

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