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Wilmington , DE 19001 alexa.chen@gmail.com
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AlEXA Chen
309 Morgan Lane (302) 235-9876
Summary
Multilingual (English, Mandarin Chinese and
Taiwanese) Global Supply Chain Professional and Senior Commercial Operation Analyst
with diverse, progressive experience with industry leading
pharmaceutical companies. Demonstrated
skills as a Project Manager and Entrepreneur. Expertise in leading world-wide
companies in sales alignment data analysis, operational planning, training and
development and business process improvement. Quality and customer focused.
·
Supply
Chain Analysis
·
Sales
Force Deployment PMO
·
Lean
Supply Chain VSM
·
Business
Strategy Development
·
Pharmaceutical
Compliance
·
Business
Process & Application Training
Professional Experience
AstraZeneca, Wilmington , DE 2005-2012
Sr.
Analyst / Commercial Operation (2007-2012)
Served as Program Management Officer (PMO)
for company wide sales force (9000+) deployment and advised and supported the senior
sales leadership team with critical input into the strategic design of the sales
force team and territory alignments.
- Collaborated with sales force deployment process leads to oversee build of integrated and comprehensive future-state calendar, which provided a visible end-to-end business process.
- Performed ongoing evaluation on Sales Force Effectiveness process to eliminate waste and improve efficiency
- Led Value Stream Mapping with
six business processes to map out current work stream and identified tasks
and areas for process improvement that reduced lead time by 24% (483 to
364 days)
· Conceptualized and developed an innovative
monthly eSales Newsletter that delivered key sales strategy messages and
business event timelines to the entire business functions providing one version
of consistent business updates
· Collaborated
with stakeholders across various functions including Brand Team, Corporate
Compliance and Corporate Communications to leverage resources and tools into
the sales cycle and support market development and growth were complied with industry
regulations
Supply
Chain Analyst/LEAN Project (2005-2007)
Represented US business team and served as a
core member in Lean Global Supply Chain project team. Coordinated activities
with Marketing, Finance, Packaging, Manufacturing sites and third party vendors
and assured that supply chain efficiency and consistency in alignment with
global objectives..
- Collaborated with Global
Supply Chain Core team to implement VMI (Vendor Managed Inventory) and
IRL(Inventory Replenishment Level) with major manufacturing plants and
reduced inventory on hand by 50%
- Managed global demand and supply
flow in conjunction with third party vendors, manufacturing sites and
distribution centers to proactively manage the finished inventory level
- Developed contingency plan
and risk management strategy to remediate supply issues
- Executed SAP and Manugistics MRP
system upgrade with manufacturing sites, planners and IT project managers
to improve planning efficiency
- Negotiated, reviewed and
maintained 3rd party Service Agreement
Bristol-Myers Squibb, Plainsboro , NJ 2000-2005
Supply
Chain Planner (2003-2005)
Responsible for daily supply chain management
activities including forecast integration, API demand management, finished
goods demand management, supply planning, and inventory management and/or
master and detailed scheduling.
- Managed finished goods and third party inventories in line with US and Global financial and business objectives.
- Managed 3rd party contractor relationships and service agreements
- Identified and resolved
complex issues impacting production, customer service, planning and
scheduling.
- Led and provided direction to
ensure all planning activities met all cGMP and regulatory requirements.
Data
Analyst (2000-2003)
Gathered, analyzed and assured accuracy of
electronic documentation, including product formulae, sites of manufacture,
markets and related information.
- Provided analysis and summary reports for management on volumes, sales, formulations, and characteristics of products manufactured worldwide.
- Provided critical technical
information resource assistance to Worldwide Manufacturing Operations and
Headquarters groups.
Education
B.S, International Business, Kean University ,
Elizabeth , NJ
A.S, Computer Information Systems, Devry University , New Brunswick , NJ
Technical Skills
MS Excel,
Word, PowerPoint, Access, MS Project, Manugistics, SAP, MS Publisher, Visio
OTHER PROFESSIONAL
EXPERIENCE
Soybean Asian Grille, Wilmington
DE 2008 – present
Co-founder &
Manager
Introduced
successful new Asian cuisine restaurant to a local residential area, following
18 months of market and customer research, negotiations with competing project
contractors, obtaining permits, managing interior design, recruiting chefs and
staffs and launching a multi-media advertising campaign. Business has proven its success and the restaurant
is top rated in various restaurant review websites for its delicious food,
great customer service and consistent high quality of dining experience.
Languages
Fluency:
English, Mandarin Chinese, Taiwanese
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