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SOFTWARE SALES / BUSINESS DEVELOPMENT EXECUTIVE
Revenue
Driven | Relationship Building | Solution Oriented
Solution
oriented Software Sales Professional focused on expanding revenue and improving
customer satisfaction. Proven track
record of developing new, high volume opportunities and expanding the footprint within existing
accounts. Experienced in defining the
value proposition and positioning technology offerings, Professional Services
and Training to address customer challenges.
Able to support and justify solution offerings with sound, measurable
ROI foundation.
Focused
on growing revenues through expanding business opportunities for software and
professional services offerings. Able to
leverage my background as a software engineer and solution architect to clearly
articulate to customers how technology components are brought together to meet
complex business challenges they are facing.
Through the years, I have demonstrated success in developing new
business, and expanding those opportunities to reach enterprise levels. I have a track record of driving a steady
increase in line of business revenue year over year.
Expertise Includes:
Revenue Growth & Quota Management
|
C-Level Presentations
|
Software Eng. & Architecture
Background
|
Developing/Expanding Sales Pipelines
|
RFP/RFI Writing & Positioning
|
Managing Complex Sales Cycles
|
Solution Selling Methodologies
|
Partner / Channel Management
|
Product Management
|
Developing Solution based ROI
|
Contract Writing & Negotiation
|
Positioning & Managing Enterprise
Solutions
|
PROFESSIONAL EXPERIENCE:
Information Mapping US,
Waltham, MA 1/2005
- 8/2010
Wholly owned subsidiary of Information Mapping International.
DIRECTOR, BUSINESS DEVELOPMENT
– Major Accounts (6/2009 – 8/2010)
Focused
on developing new, strategic business opportunities and building sales pipeline
into Fortune 1000 prospects for CM (see below) product line and solutions. Goal
was to increase overall PS revenue by 25% for FY10.
·
Achieved 80% of annual
quota in first 2+ quarters of FY10
·
FY10 sales pipeline
projected to reach 150% of FY10 quota
·
Additional
responsibility for managing implementation partner channel and account management
for top two revenue generating accounts
·
Key Accounts: Marathon Oil, Lowe’s, Anadarko Petroleum
DIRECTOR of SALES & PRODUCT DEVELOPMENT
(1/2005-6/2009)
Content
MapperTM (CM) line of business and product offering from IMUS started
in 2005. Responsible for developing an
organization that was focused on selling, delivering and servicing business
solutions around the new product line.
Duties included product development & release management, solution
offerings, customer sales and implementation delivery, channel partner
(technology) and post-sales account management.
Key
Accomplishments: Sales (Pre & Post
Sales)
·
Sold first enterprise
customer account ($400k software / $700k services) in 2006. Grew the account to over $2.5m in revenue in
three years
·
Grew revenue from CM line
of business to 20% of IMUS annual revenues
·
Managed P&L for CM
line of business to meet or exceed annual quotas and margin forecasts
·
Managed all aspects of
sales cycle activities: RFP/RFI
response, sales presentations, software solution demos, SOW development,
software product and PS contract negotiations, enterprise license deals
·
Served as post sales
engagement manager, further developing and expand customer relationships and
uncovering new opportunities
Key
Accomplishments: Product Development
·
Created and managed
“blended” product development team consisting of both internal and offshore software
development resources
·
Defined and managed software
product release schedule. Coordinated
releases to coincide with technology partner product releases
·
Served as product
liaison to installed customers.
Solicited feedback on key features and enhancements for inclusion into
product development roadmap
·
Managed product &
delivery partner relationships around IMI’s Controlled Document Management
Solution (CDMS)
·
Managed multiple,
concurrent implementation initiatives and delivery project teams
Twin Lights, LLC, Ft.
Myers, FL / Danvers, MA 7/2002
-12/2004
Independent Technology Consultant
PRINCIPAL
Specialized in Vignette products and
custom technology solutions for the Vignette marketplace. Able to draw upon Vignette customer contacts
and accounts to generate consulting opportunities.
·
Provided architectural
design, development and project management consulting services to Vignette
customers implementing enterprise content management solutions based on
Vignette core products
·
Supervised software
development teams ranging in size from 2 to 12 engineers
·
Key accounts:
T. Rowe Price, Disney and United Technologies Corp
Vignette Corporation, Waltham,
MA
12/1998-7/2002
Integrated web content management, portal and collaboration software provider with annual revenues exceeding $170M.
ARCHITECT —Solution Architect / Pre-sales Engineer (9/2000 – 7/2002)
Pre- Sales Activities: Sales Support
·
Solution expert in
Vignette products and implementation methodologies
·
Provided technical content
for RFI/RFP activities
·
Responsible for
developing Proof of Concept solutions for prospects in support of new sales
opportunities. Customer presentations
and product demonstrations
Post-Sales Activities: Delivery Services
·
Provided solution
architecture and design guidance to consultant delivery teams (2 to 8 consultants per team) focused on
delivering custom solutions for Major Accounts customers
·
Responsible for
Solution Architecture, delivery quality, application of standards and customer satisfaction
·
Ensured projects delivered
on time and on budget
·
Teams were often
blended resources comprised of both Vignette consultants and customer
engineering resources
·
Provided mentoring
& knowledge transfer to customer engineering resources
Sr./Principal Consultant
(1/1998 – 9/2000)
Technical Project Team Lead responsible for
all aspects of custom solution implementation, delivery and Project Management. Solutions
centered on content management/content aggregation combined with dynamic web-content delivery and
“Personalization” services.
·
Led blended software development
teams ranging in size from 2 – 20 consultants
·
Vignette team resources
consistently reached 85% utilization.
Projects delivered on time delivery and within budget
·
Key accounts:
HP, IDC, Disney, United Technologies, CMGI
Symmetric/Next Era, Inc, Lexington,
MA
2/1998-11/1998
Privately held Management Consulting firm
SR. CONSULTANT
Team lead responsible for designing an Object
Oriented data model in support of claims adjudication and benefits tracking
application for a national insurance provider.
·
Led the Engineering
Integrity Design team responsible for consistency and integrity of design
·
Managed software development
consultants in all phases of iterated SW development cycle
·
Responsible for team
deliverables: quality of design, quality
of code and timeliness of deliver according to software development project
milestones
·
Developed
Object-to-Relational class model.
Responsible for persistence layer within the solution
Quark Financial Systems, Woburn,
MA
6/1997-1/1998
Internet Web Application startup – (SaaS, before the term existed)
PRINCIPAL SOFTWARE ENGINEER, Product Development
Founding
member of SW development team focused on developing the first web based
financial accounting service for small businesses. Startup was funded by Quark Software.
·
Led Data Modeling team
responsible for relational data model and database schema design
·
Developed
Object-to-Relational class model and persistence layer within the application
framework
·
Member of 4 person
architecture panel responsible for product definition, design and development
of initial prototype
·
Successfully led team
in developing Java based prototype service and desktop client
applications. Prototype was
delivered on time within the first six
months
·
Program funding was terminated
by sponsor in January 1998
PREVIOUS EXPERIENCE
·
Unify
Communications, 11/1993
– 5/1997
International communications company providing private fax and email network services (pre-internet)
International communications company providing private fax and email network services (pre-internet)
o Pr.
QA Engineer (9/1996-5/1997)
o Product
Development Manager/Architect - (Desktop
Fax Product) (3/1995 – 9/1996)
o IS/IT
Manager (6/1994 – 3/1995)
o Sr.
SW Engineer (11/1993-6/1994)
·
SAIC,
Sr. Consultant / Sr. DBA, 5/1987
– 11/1993
Boston Software Practice – Federal Government
Boston Software Practice – Federal Government
·
General
Electric Co., Programmer/Analyst, 5/1986
– 5/1987
Electric Metering Division
Electric Metering Division
TECHNOLOGY SKILLS SUMMARY
A
summary listing of the various software and technologies, platforms and
disciplines that I have utilized in developing software products and custom
solutions throughout my career.
Software
Programming Languages & Development Environments:
Java, Visual Basic, C++, C#, Pascal,
Pro*C, Visual Studio, PVCS, Visual SourceSafe, ClearCase
Web
Scripting Languages:
XML/XSL, JSP, Perl, Tcl, VBScript,
PL/SQL, SQL Transact, Shells scripts
Design
Methodologies:
OO Modeling & Design, Relational Data
Modeling, UML, Use Case modeling, Interaction/Sequence Diagrams, Booch,
Rumbaugh, CRC techniques
Software
& Data Modeling Tools:
Rational Rose/Java, RequesitePro, ErWin ,
Oracle Designer, SilverRun , System Architect
Software
Frameworks & Architectures
MS .NET Framework, Java Beans, EJB’s,
JDK1.x, JMS, XML, XSLT
SW
Process Communication Models
Web Services, COM/COM+, CORBA, MVC
Architecture & Design Patterns, RMI
Application
Servers:
Web Logic, Tomcat, WebSphere
Databases:
Oracle 8i/9i,V7 and earlier, SQLServer 2000
thru 2008, Postgres, Sybase 11/12
Operating
Systems:
WinNT/XP/Vista/7, UNIX derivatives (SUN,
HPUX, Linux, SCO), VMS, NetWare
Network
Technologies and Protocols:
TCP/IP, HTTP/HTTPS, IPX, TCP/IP Network
design & routing
EDUCATION & TRAINING
Masters
of Science (MS)—Mathematics, University of
Massachusetts, Lowell, MA, 1987
( Concentration in Computer Science
Engineering )
Bachelors
of Science (BS)—Mathematics, University of
Massachusetts, Amherst, MA, 1985
( Concentration in Computer Science
Engineering )
Certified
Oracle DBA - 1993
Certified
Java Developer - 1997
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