Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Download Resume Format
MAYA SAULTZMAN
309 19th Street South, Great Falls, Montana 59001
Cell 406-868-9876 / maya@hotmail.com
INFORMATION TECHNOLOGY MANAGER
Confident, reliable, and versatile IT professional with notable success in network administration, user support/training, hardware/software installation, system configuration, troubleshooting/problem resolution, network security, technical refresh, and change management. Documented history of superior project management, reliability, trust, and cohesive team building skills to ensure the successful fulfillment of organizational goals, objectives, and needs of the enterprise. Exceptional oral and written communication skills combined with hands-on experience, training, and education in IT Management, knowledge operations, financial management, and personnel management. Focused and experienced IT manager with practical knowledge at the technical level to understand the core principles of IT philosophy needed for sound management decisions.
AREAS OF EXPERTISE:
- Enterprise Project Systems & Architecture
- Client/Server & Wireless Computer Networking
- Business Process Engineering
- Hardware/Software Installation & Configuration
- Knowledge Management
- Network Security & Risk Management
- Multi-Tasking & Customer Service
- Risk Assessment & Impact Analysis
- Computer Systems Analysis & Design
- Financial Management & Operational Budgeting
- Database Management
- Personnel Management & Training
TECHNICAL PROFICIENCIES
Platforms: Windows 9x/NT/2000/XP/Vista/7, UNIX, Cloud Computing (IaaS/PaaS/SaaS)
Networking: TCP/IP, Ethernet, Client/Server, Token Ring, LAN/WAN, VPN, SSH, PGP, PKI,
HTTP/HTTPS, SMTP, FTPS, IPv4/IPv6, SSL, Exchange, DNS, P2P, 802.1x, VoIP
Languages: Java, JavaScript,
309 19th Street South, Great Falls, Montana 59001
Cell 406-868-9876 / maya@hotmail.com
INFORMATION TECHNOLOGY MANAGER
Confident, reliable, and versatile IT professional with notable success in network administration, user support/training, hardware/software installation, system configuration, troubleshooting/problem resolution, network security, technical refresh, and change management. Documented history of superior project management, reliability, trust, and cohesive team building skills to ensure the successful fulfillment of organizational goals, objectives, and needs of the enterprise. Exceptional oral and written communication skills combined with hands-on experience, training, and education in IT Management, knowledge operations, financial management, and personnel management. Focused and experienced IT manager with practical knowledge at the technical level to understand the core principles of IT philosophy needed for sound management decisions.
AREAS OF EXPERTISE:
- Enterprise Project Systems & Architecture
- Client/Server & Wireless Computer Networking
- Business Process Engineering
- Hardware/Software Installation & Configuration
- Knowledge Management
- Network Security & Risk Management
- Multi-Tasking & Customer Service
- Risk Assessment & Impact Analysis
- Computer Systems Analysis & Design
- Financial Management & Operational Budgeting
- Database Management
- Personnel Management & Training
TECHNICAL PROFICIENCIES
Platforms: Windows 9x/NT/2000/XP/Vista/7, UNIX, Cloud Computing (IaaS/PaaS/SaaS)
Networking: TCP/IP, Ethernet, Client/Server, Token Ring, LAN/WAN, VPN, SSH, PGP, PKI,
HTTP/HTTPS, SMTP, FTPS, IPv4/IPv6, SSL, Exchange, DNS, P2P, 802.1x, VoIP
Languages: Java, JavaScript,
L
Tools: LAN Manager, Norton Firewall and Ghost, McAfee/Norton Virus Protection Utilities,
Remedy, Microsoft Office Suite (Word, Excel, PowerPoint, Access, Project, OneNote,
Publisher, Outlook), SharePoint, MMC/IIS, Dreamweaver, HTML, Visible Analyst CASE
Tool, SDC, Active Directory, SAP, COBIT, TOGAF, ISO 9000
Other: Retired United States Air Force Veteran, Active Secret Security Clearance
PROFESSIONAL EXPERIENCE
DoD Medical Exam Review Board, USAF Academy, Colorado October 2009 October 2011
Senior IT Systems Manager
Assigned as DoDMERBs senior military IT representative to ensure outsourced contractor provided sufficient and adequate support for internal customers and military LAN/WAN technical compliance. Key advisor and project manager for infrastructure and software modernization programs by analyzing proposed applications, testing enterprise and process impact, securing funding, and briefing senior leaders.
Key Achievements:
- Provided technical advice, project management, and design reviews during web-based D-2020 IT
system development for application and support service integrity, security, and functionality.
- Managed funding procurement, negotiations, and vendor compliance with organizations $2.5M IT
service contract to ensure network technical adherence and customer support.
341st Communications Squadron, Malmstrom AFB, Montana June 2007 October 2009
Level-I IT Technician Supervisor
Supervised training, placement, compliance, and technical oversight for the installations 90-member Level-I IT technician team providing direct support and network connectivity for 4,500 devices including desktops, laptops, printers, routers, switches, and cabling. Led project management initiatives, network design reviews, risk assessments, and impact analysis for LAN/WAN operations in the network domain.
Key Achievements:
- Led meetings between Level-I Technicians and network engineers to establish cross-talk forums for
identifying and resolving compliance and deployment issues prior to implementation across domain.
- Engineered and built 25 temporary work centers for contingencies by providing IT support through
hardware procurement, installation, device configuration, account creation, and network security.
341st Mission Support Group, Malmstrom AFB, Montana April 2002 June 2007
Lead Level-I IT Technician
Managed and led 27 Level-I IT Technicians and support functions for the organizations 700 information system users. Developed training curriculums, authored and implemented acceptable use policies, and supervised helpdesk support operations. Analyzed and evaluated information system upgrades, patches, change management procedures, risk mitigation, and testing prior to introduction to live systems.
Key Achievements:
- Installed and configured computers and printers at 15 geographically separated locations to the
organizations LAN by preparing CAT-5e cabling and creating accounts in Active Directory.
- Directed and managed computer system migration from Windows XP Operating System to Windows
2000 for 981 computers using ghost imaging software and standard desktop configurations.
12th Missile Squadron, Malmstrom AFB, Montana April 2000 April 2002
Level-I IT Technician
Managed accountability and availability of organizations IT components through equipment tracking processes and performed computer system upgrades and repairs to include hard drives, memory, RAM, BIOS, motherboards, power supplies, network interface cards, and joining hardware and peripherals to the domain. Provided user training and helpdesk support with touch-based and console management tools.
Key Achievements:
- Designed and created organizational database with Microsoft Access to track IT equipment inventory
ensuring accountability, life-cycle management, and protection of information system resources.
- Troubleshot and repaired organizations desktop computers, laptops, and printers by isolation of
problems, removal of faulty components, replacement, testing, and configuration.
EDUCATION & CREDENTIALS
Master of Science in Information Technology Management
(Pending thesis completion in February 2012)
GPA: 3.9; Alpha Sigma Nu Honor Society
REGIS UNIVERSITY, Denver, Colorado
Bachelor of Science in Management/Computer Information Systems
GPA: 3.7 (Magna cum Laude); Pinnacle Honor Society
PARK UNIVERSITY, Parkville, Missouri
Professional Certification
- CompTIA A+ Certified Engineer
- CompTIA Security+ Certified Engineer
- Microsoft Certified Professional SharePoint 2007
Professional Affiliations
- ERP Community
- IT Governance Institute
- Information Systems Audit and Control Association (ISACA)
Tools: LAN Manager, Norton Firewall and Ghost, McAfee/Norton Virus Protection Utilities,
Remedy, Microsoft Office Suite (Word, Excel, PowerPoint, Access, Project, OneNote,
Publisher, Outlook), SharePoint, MMC/IIS, Dreamweaver, HTML, Visible Analyst CASE
Tool, SDC, Active Directory, SAP, COBIT, TOGAF, ISO 9000
Other: Retired United States Air Force Veteran, Active Secret Security Clearance
PROFESSIONAL EXPERIENCE
DoD Medical Exam Review Board, USAF Academy, Colorado October 2009 October 2011
Senior IT Systems Manager
Assigned as DoDMERBs senior military IT representative to ensure outsourced contractor provided sufficient and adequate support for internal customers and military LAN/WAN technical compliance. Key advisor and project manager for infrastructure and software modernization programs by analyzing proposed applications, testing enterprise and process impact, securing funding, and briefing senior leaders.
Key Achievements:
- Provided technical advice, project management, and design reviews during web-based D-2020 IT
system development for application and support service integrity, security, and functionality.
- Managed funding procurement, negotiations, and vendor compliance with organizations $2.5M IT
service contract to ensure network technical adherence and customer support.
341st Communications Squadron, Malmstrom AFB, Montana June 2007 October 2009
Level-I IT Technician Supervisor
Supervised training, placement, compliance, and technical oversight for the installations 90-member Level-I IT technician team providing direct support and network connectivity for 4,500 devices including desktops, laptops, printers, routers, switches, and cabling. Led project management initiatives, network design reviews, risk assessments, and impact analysis for LAN/WAN operations in the network domain.
Key Achievements:
- Led meetings between Level-I Technicians and network engineers to establish cross-talk forums for
identifying and resolving compliance and deployment issues prior to implementation across domain.
- Engineered and built 25 temporary work centers for contingencies by providing IT support through
hardware procurement, installation, device configuration, account creation, and network security.
341st Mission Support Group, Malmstrom AFB, Montana April 2002 June 2007
Lead Level-I IT Technician
Managed and led 27 Level-I IT Technicians and support functions for the organizations 700 information system users. Developed training curriculums, authored and implemented acceptable use policies, and supervised helpdesk support operations. Analyzed and evaluated information system upgrades, patches, change management procedures, risk mitigation, and testing prior to introduction to live systems.
Key Achievements:
- Installed and configured computers and printers at 15 geographically separated locations to the
organizations LAN by preparing CAT-5e cabling and creating accounts in Active Directory.
- Directed and managed computer system migration from Windows XP Operating System to Windows
2000 for 981 computers using ghost imaging software and standard desktop configurations.
12th Missile Squadron, Malmstrom AFB, Montana April 2000 April 2002
Level-I IT Technician
Managed accountability and availability of organizations IT components through equipment tracking processes and performed computer system upgrades and repairs to include hard drives, memory, RAM, BIOS, motherboards, power supplies, network interface cards, and joining hardware and peripherals to the domain. Provided user training and helpdesk support with touch-based and console management tools.
Key Achievements:
- Designed and created organizational database with Microsoft Access to track IT equipment inventory
ensuring accountability, life-cycle management, and protection of information system resources.
- Troubleshot and repaired organizations desktop computers, laptops, and printers by isolation of
problems, removal of faulty components, replacement, testing, and configuration.
EDUCATION & CREDENTIALS
Master of Science in Information Technology Management
(Pending thesis completion in February 2012)
GPA: 3.9; Alpha Sigma Nu Honor Society
REGIS UNIVERSITY, Denver, Colorado
Bachelor of Science in Management/Computer Information Systems
GPA: 3.7 (Magna cum Laude); Pinnacle Honor Society
PARK UNIVERSITY, Parkville, Missouri
Professional Certification
- CompTIA A+ Certified Engineer
- CompTIA Security+ Certified Engineer
- Microsoft Certified Professional SharePoint 2007
Professional Affiliations
- ERP Community
- IT Governance Institute
- Information Systems Audit and Control Association (ISACA)
Download Resume Format
.JPG)
0 comments:
Post a Comment