Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
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Julia Pascucci
Staten Island, NY 10001
Staten Island, NY 10001
347-237-9876
julia@gmail.com
OBJECTIVE
Desktop Engineer – IT Project Management
A position as a Desktop Engineer or IT Project Manager. My goal is to establish a long term relationship with a solid company where I can provide unsurpassed outstanding service and support.
EMPLOYMENT
New York City Health & Hospitals Corporation – New York, NY – Sr. IT Special Projects Analyst (Senior Consultant/Management Information Services) – Dec 07 – Current
julia@gmail.com
OBJECTIVE
Desktop Engineer – IT Project Management
A position as a Desktop Engineer or IT Project Manager. My goal is to establish a long term relationship with a solid company where I can provide unsurpassed outstanding service and support.
EMPLOYMENT
New York City Health & Hospitals Corporation – New York, NY – Sr. IT Special Projects Analyst (Senior Consultant/Management Information Services) – Dec 07 – Current
Act as the team
lead for the Central Office Help Desk. Manage/supervise ten desktop engineers.
Hold morning conference calls for pending issues that have not been resolved.
Hold morning conference calls for pending issues that have not been resolved.
Resolve any open issues the engineers were not able to or
could not get to the same day a ticket was opened.
Identify the root cause of support issues encountered in day to day operations throughout the entire corporation and work with various departments to find permanent solutions to the issues.
Identify the root cause of support issues encountered in day to day operations throughout the entire corporation and work with various departments to find permanent solutions to the issues.
Provide above and beyond customer satisfaction.
Manage corporation wide desktop updates, bug fixes & security
patches.
Manage the
entire build out for White Hall St. Manage every aspect of the project/all
trades to meet a strict deadline for the space to be occupied by over 200
employees. Manage all network connectivity WAN/LAN/WWAN and do extensive
testing of the network before going live. The project deadline was a month
under schedule and was under budget.
Manage the entire build out for the new IG and People Soft space. Manage every aspect of the project/all trades.
Manage/Supervise the build out for the new Consolidated Helpdesk & NOC at Bellevue hospital. Manage the cabling vendor/electricians. Coordinate the fiber installations, LAN room setup and connectivity.
Manage/Supervise network cabling, Computer layout and overall network design for the state of the art NYCHHC Institute for Medical Simulation and Advanced Learning Center at Jacobi Hospital.
Manage the entire build out for the new IG and People Soft space. Manage every aspect of the project/all trades.
Manage/Supervise the build out for the new Consolidated Helpdesk & NOC at Bellevue hospital. Manage the cabling vendor/electricians. Coordinate the fiber installations, LAN room setup and connectivity.
Manage/Supervise network cabling, Computer layout and overall network design for the state of the art NYCHHC Institute for Medical Simulation and Advanced Learning Center at Jacobi Hospital.
Manage the lotus to
excel project for the Finance department. Convert over 400,000 lotus files
dating to Lotus 2.1 for DOS using a conversion tool and writing custom VBA code
for files that did not convert successfully.
Manage/Allocate a budget of 10.5 Million for the Special Projects Department.
Test and roll out tablet laptops for the Chairpersons Office and the members of the board for the Q&A sessions.
Manage/Allocate a budget of 10.5 Million for the Special Projects Department.
Test and roll out tablet laptops for the Chairpersons Office and the members of the board for the Q&A sessions.
Setup/Manage
the Windows 2008 VM File Sever for the Q&A shared drive. Setup & Manage
advanced permissions for the Central Office staff and the Hospital staff.
Design, setup
& configure McAfee EPO, Host Data Loss Prevention (DLP) & Endpoint
encryption for staff in the central office along with the hospitals with a user
base of 35,000.
Design & maintain the standard operating environment (SOE) for the corporate offices along with all the hospitals.
Install, Configure & train the support staff on Microsoft Systems Centre Configuration Manager (SCCM).
Design, Build & configure Citrix servers/applications used at the hospitals and other city agencies.
Work exclusively with the law department on E-discovery cases.
Design & maintain the standard operating environment (SOE) for the corporate offices along with all the hospitals.
Install, Configure & train the support staff on Microsoft Systems Centre Configuration Manager (SCCM).
Design, Build & configure Citrix servers/applications used at the hospitals and other city agencies.
Work exclusively with the law department on E-discovery cases.
Prepare, Design
& deploy windows 7 in the enterprise environment.
Provide day to
day troubleshooting for all different types of Dell & HP Computers, RIM
Blackberry’s, Printers and Servers.
Setup/Manage VMware servers & install/configure Wyse workstations.
Setup/Manage VMware servers & install/configure Wyse workstations.
Support over 5
different locations, the corporate offices along with the hospitals using a
centralized ticket system (BMC Remedy) with over 15,000 users.
Act as a team lead for various projects; Active Directory Migration, Data Center Migration as well as other projects.
Act as a team lead for various projects; Active Directory Migration, Data Center Migration as well as other projects.
Exclusively
manage and support the President’s Office along with the Chairpersons office
& all AVP and higher executives within central office.
Test DELL and
RIM prototypes within the environment.
Manage the Novell Environment, AD, GroupWise and E-Directory.
Desktop and server hardware troubleshooting including changing hard drives, motherboards, memory and network adapters, Etc...
Software support for windows XP / Vista / 7, windows server 2000 / 2003 / 2008 along with Law Manager, JANUS and the city comptrollers web based law manager software, Hot Docs, all Adobe products, and all Microsoft products along with all Novell products including OTPS Payroll software and payroll LaserJet printer rollouts.
Create solutions for every type of issue encountered day to day using experience, knowledge and the current information available along with the latest tools available.
Use Linux as an advanced recovery tool for corrupt and deleted files on local hard drives, along with using Linux to find security holes in WAN/LAN/WWAN environments.
Celerant Technology (Point Of Sales Software) - Staten Island, NY – Desktop Support Analyst / POS Software Support from May 2007 – August 2007 (3 Month Contract)
Level 1, 2 and 3 Technical Support for java based POS system.
95% phone support using lotus notes as a ticket system and some on site visits to local clients.
Update and install POS software.
Install patches and bug fixes for POS software and the java system.
Manage the Novell Environment, AD, GroupWise and E-Directory.
Desktop and server hardware troubleshooting including changing hard drives, motherboards, memory and network adapters, Etc...
Software support for windows XP / Vista / 7, windows server 2000 / 2003 / 2008 along with Law Manager, JANUS and the city comptrollers web based law manager software, Hot Docs, all Adobe products, and all Microsoft products along with all Novell products including OTPS Payroll software and payroll LaserJet printer rollouts.
Create solutions for every type of issue encountered day to day using experience, knowledge and the current information available along with the latest tools available.
Use Linux as an advanced recovery tool for corrupt and deleted files on local hard drives, along with using Linux to find security holes in WAN/LAN/WWAN environments.
Celerant Technology (Point Of Sales Software) - Staten Island, NY – Desktop Support Analyst / POS Software Support from May 2007 – August 2007 (3 Month Contract)
Level 1, 2 and 3 Technical Support for java based POS system.
95% phone support using lotus notes as a ticket system and some on site visits to local clients.
Update and install POS software.
Install patches and bug fixes for POS software and the java system.
Maintain the
SQL backend. Write custom SQL scripts and query’s to add, update and to view
complex database tables.
Troubleshoot VoIP issues using Cisco Call Manager, Connection problems, mail box issues, Etc.
Used Ultra VNC, Cisco VPN, Pc Anywhere, Real VNC and RDP for Remote Desktop Support.
Advanced Networks - New York, NY - Systems Administrator / Desktop Support Analyst (2006-2007)
Setup and manage small (20) to large (10000) user networks.
Setup and manage VPN’S / LAN networks in New York, New Jersey, Philadelphia, Boston, Chicago and Miami.
Used Cisco Call Manager to address connection issues and to setup and maintain voice mailboxes.
Setup and manage Microsoft windows server 2000/2003 and Microsoft active directory 2000/2003 servers. Dell, IBM PC and laptop roll outs.
Microsoft exchange server and active directory administration.
Preformed data backup & data recovery.
PC and laptop hardware support (Taking apart laptops and desktops to change every kind of internal part. (Mother Boards, Memory, Hard Drivers, RAID Controllers, Video Cards, Etc...).
Preformed WAN/LAN Bandwidth monitoring/troubleshooting.
Frame relay network management, Site-to-site VPN management and DMZ management.
Enterprise firewall management and installation.
Setup and maintain Linux: REDHAT, FEDORA, SUSE and MANDRIVA, servers and workstations.
Installing and configuring of Microsoft and Linux clustering file and print services.
Updating Cisco IOS, catalyst OS, HSRP.
Building, customizing an update SQL statements.
Cisco hardware/software management and configuration.
Installing and maintaining of storage area networks.
Installing and working with Citrix products along with MS terminal servers.
Setup and manage wireless networking.
Configure and update user security settings.
Install and configure Enterprise anti-virus software, AVG, Norton and McAfee.
Design fault tolerance and failover concepts.
Smartnet - Staten Island, NY – Systems Manager / Systems Administrator (2000-2006)
Integrated IT services for small-med-large size businesses.
Build, customize and update SQL statements.
Integrate enterprise communication systems.
On-site and off-site technical support with troubleshooting of windows pc’s, Macintosh, networks, wireless networks, IT architecture, web site development, setup remote desktops, terminal services, windows servers, windows XP , windows 2003, exchange, active directory, fire box, security, LAN, blackberry servers, Citrix, hr pay roll apps, web sites, marketing manager SEO, voice over IP, Vonage, antivirus and firewalls.
Recruit, hire, train, and motivate.
Troubleshoot VoIP issues using Cisco Call Manager, Connection problems, mail box issues, Etc.
Used Ultra VNC, Cisco VPN, Pc Anywhere, Real VNC and RDP for Remote Desktop Support.
Advanced Networks - New York, NY - Systems Administrator / Desktop Support Analyst (2006-2007)
Setup and manage small (20) to large (10000) user networks.
Setup and manage VPN’S / LAN networks in New York, New Jersey, Philadelphia, Boston, Chicago and Miami.
Used Cisco Call Manager to address connection issues and to setup and maintain voice mailboxes.
Setup and manage Microsoft windows server 2000/2003 and Microsoft active directory 2000/2003 servers. Dell, IBM PC and laptop roll outs.
Microsoft exchange server and active directory administration.
Preformed data backup & data recovery.
PC and laptop hardware support (Taking apart laptops and desktops to change every kind of internal part. (Mother Boards, Memory, Hard Drivers, RAID Controllers, Video Cards, Etc...).
Preformed WAN/LAN Bandwidth monitoring/troubleshooting.
Frame relay network management, Site-to-site VPN management and DMZ management.
Enterprise firewall management and installation.
Setup and maintain Linux: REDHAT, FEDORA, SUSE and MANDRIVA, servers and workstations.
Installing and configuring of Microsoft and Linux clustering file and print services.
Updating Cisco IOS, catalyst OS, HSRP.
Building, customizing an update SQL statements.
Cisco hardware/software management and configuration.
Installing and maintaining of storage area networks.
Installing and working with Citrix products along with MS terminal servers.
Setup and manage wireless networking.
Configure and update user security settings.
Install and configure Enterprise anti-virus software, AVG, Norton and McAfee.
Design fault tolerance and failover concepts.
Smartnet - Staten Island, NY – Systems Manager / Systems Administrator (2000-2006)
Integrated IT services for small-med-large size businesses.
Build, customize and update SQL statements.
Integrate enterprise communication systems.
On-site and off-site technical support with troubleshooting of windows pc’s, Macintosh, networks, wireless networks, IT architecture, web site development, setup remote desktops, terminal services, windows servers, windows XP , windows 2003, exchange, active directory, fire box, security, LAN, blackberry servers, Citrix, hr pay roll apps, web sites, marketing manager SEO, voice over IP, Vonage, antivirus and firewalls.
Recruit, hire, train, and motivate.
Manage teams of
network engineers, designers and programmers.
Developed a sales force, set goals for each member of my sales team and worked with them individually to help reach and exceed company goals.
Work with medical firms to develop standards for assuring security compliance with regulations to HIPAA and JCAHO.
Act as a consultant for various companies including law firms, mortgage companies, alcohol importers, financial construction firms as well as non-profit foundations that managed disabled children for the state of New Jersey.
Work with various vending and distribution companies.
Developed a sales force, set goals for each member of my sales team and worked with them individually to help reach and exceed company goals.
Work with medical firms to develop standards for assuring security compliance with regulations to HIPAA and JCAHO.
Act as a consultant for various companies including law firms, mortgage companies, alcohol importers, financial construction firms as well as non-profit foundations that managed disabled children for the state of New Jersey.
Work with various vending and distribution companies.
Managed
invoices work orders & stock.
EDUCATION
L.I.H.S
College
EDUCATION
L.I.H.S
College
ITIL v3
Foundation Certified
COMPUTER SKILLS
Windows XP, windows 2000, windows 2003, vista and windows 7, windows server 2000, server 200
3 and 2008. Macintosh ox 9, 10, 11, Linux, Microsoft office 2000 through 2010, remote desktop, terminal services, TCP/IP, LAN/VPN, t1 and t3 circuits, wan, security, network printing, fire box, active directory, exchange ,blackberry servers, SQL servers, firewalls, antivirus, VoIP/ Vonage, pay checks, fund easy, ADP pay roll, all adobe and macromedia products, sip, html, CGI, PHP, FTP, SMTP, GUI, cylix point, LYTEC medical, spring charts EMR, LYTEC dental, ALTA point dental, SEO studio, blogs, dame ware, Cisco VPN clients, san, clustering, rack servers, network streaming, spam, VERITAS backup exec, Symantec AV, ELLIE MAE’S encompass, custom SQL statements. VMware.
Linux desktop installs with Windows Server as the backend.
Knowledge of UNIX and Linux Operating Systems: REDHAT, MANDRIVA, SUSE, UBUNTU & Backtrack.
Experience with using Linux to find & fix security holes in WAN and LAN networks using the latest tools available.
Windows server 2000/2003/2008: A/D. group policy, DNS, DHCP, etc.
Exchange 2000/2003/2008: DB maintenance, SMTP hosting, OWA/OMA.
COMPUTER SKILLS
Windows XP, windows 2000, windows 2003, vista and windows 7, windows server 2000, server 200
3 and 2008. Macintosh ox 9, 10, 11, Linux, Microsoft office 2000 through 2010, remote desktop, terminal services, TCP/IP, LAN/VPN, t1 and t3 circuits, wan, security, network printing, fire box, active directory, exchange ,blackberry servers, SQL servers, firewalls, antivirus, VoIP/ Vonage, pay checks, fund easy, ADP pay roll, all adobe and macromedia products, sip, html, CGI, PHP, FTP, SMTP, GUI, cylix point, LYTEC medical, spring charts EMR, LYTEC dental, ALTA point dental, SEO studio, blogs, dame ware, Cisco VPN clients, san, clustering, rack servers, network streaming, spam, VERITAS backup exec, Symantec AV, ELLIE MAE’S encompass, custom SQL statements. VMware.
Linux desktop installs with Windows Server as the backend.
Knowledge of UNIX and Linux Operating Systems: REDHAT, MANDRIVA, SUSE, UBUNTU & Backtrack.
Experience with using Linux to find & fix security holes in WAN and LAN networks using the latest tools available.
Windows server 2000/2003/2008: A/D. group policy, DNS, DHCP, etc.
Exchange 2000/2003/2008: DB maintenance, SMTP hosting, OWA/OMA.
Manage/setup
SQL 2000/2005/2008 servers.
Design/install backup strategies using Symantec VERITAS, computer associates and windows backup.
Firewall technologies – Cisco, Cisco pix, check point, and others.
VPN technologies - Juniper Networks SSL VPN, Cisco VPN
Network monitoring and preventative inspection.
Windows 2000, 2003, VISTA, XP and Windows 7 desktop management.
Mobile technologies – Blackberry enterprise server, TREO 600/650, Windows mobile.
Knowledge and experience writing windows scripts.
Advanced networking with WAN and LAN networks.
Setup VPN Tunnels.
Firewalls, routing, switching and load balancing.
Windows administration (desktop and server side).
Storage NAS and SAN.
Backup and disaster recovery planning.
Novell Client workstation and server management.
Server Room, Data Center Build-outs and Layouts.
Managing security for enterprise servers and workstations.
Design/install backup strategies using Symantec VERITAS, computer associates and windows backup.
Firewall technologies – Cisco, Cisco pix, check point, and others.
VPN technologies - Juniper Networks SSL VPN, Cisco VPN
Network monitoring and preventative inspection.
Windows 2000, 2003, VISTA, XP and Windows 7 desktop management.
Mobile technologies – Blackberry enterprise server, TREO 600/650, Windows mobile.
Knowledge and experience writing windows scripts.
Advanced networking with WAN and LAN networks.
Setup VPN Tunnels.
Firewalls, routing, switching and load balancing.
Windows administration (desktop and server side).
Storage NAS and SAN.
Backup and disaster recovery planning.
Novell Client workstation and server management.
Server Room, Data Center Build-outs and Layouts.
Managing security for enterprise servers and workstations.
Manage,
supervise & document all facets of E-discovery cases from an IT standpoint.
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