Customer Service Resume Format For Job Interview in Word Free Download -->

Customer Service Resume Format For Job Interview in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download


                                                                              
OBJECTIVE:                    Detail oriented, decision maker with superior customer service and communication skills.  Proven ability to efficiently handle customer transactions, solidify customer relationships, cross-sell products and services, and elevate the company’s image.  Key skills include:  Customer Service, Relationship Building, Sales/New Business Development, Fast and Accurate Data Entry, Bank Reconciliation/ATM Balancing, and Microsoft Office.

Change This Objective to include Security Information.


WORK EXPERIENCE:      
                            
                        Allied Barton Security Services
                        5000 Overlook Ave
                        Sw Washington DC 20431
                        January 2011-Present
                       
                        As a Special Police Officer for Allied Barton I maintained the access log for all visitors and employees that come onto the DC WASA Site.  As a Supervisor I was responsible for making sure that all officers were signed in for the day, Monitoring and conducting post check’s on the officers making sure all equipment and paperwork were accounted for and in a safe and orderly place.  Also conducting two patrol’s within my shift.  Swap weapons for the officers that come on and off duty. 

           
                        Admiral Security Services
                        701 9th Street
                        Washington Dc  20431
                        December 2007-January 2011

As a security officer for Admiral Security Services, I maintain the quality insurance and safety of the respected members of the Pepco Building.  On a daily basis, I patrol and inspect the property to protect against fire, theft, vandalism, terrorism, illegal activity, and access control.  While protecting the client’s investments, enforcing laws and deterring criminal activity, I was constantly training in various classes and obtaining the required credentials necessary to perform my position.  Occasionally I am required to write comprehensive reports outlining my observations, prepare case reports, or daily logs.  I monitor the Loading Dock by checking the deliveries in and out as they come.  I also monitor the Main Lobby, making sure that every person who walks past me has an ID badge.

                        Quality Inn Hotel
                        1109 Horner Road
                        Woodbridge, VA  22191
                        June 2007 – December 2007
                       
Responsible for presenting a personable, helpful, and professional image when checking guests in and out of the Hotel, making necessary travel arrangements, and assisting with general information.  Responsible for running reports required by front desk manager.

Selected Accomplishments:

·       Maintain an inventory of vacancies, reservations and room             assignments.  Register arriving guests and assign rooms.
·       Answer inquiries regarding hotel services and registration by letter, by telephone and in person, providing information about services available in the community and respond to guests complaints.
·       Compile and check daily record sheets, guest accounts, and receipts using computerized or manual systems.  Present statements of charges to departing guests and receive payments.  Issue room keys, pamphlets, discount cards, etc.






                        Bank of America
                        7810 Old Branch Ave,
                        Clinton, Maryland 20602
                        June 2006 - May 2007

Process transactions for personal and business customers and provide information regarding bank services.  Execute complex transactions and use the computer to enter deposits, payments, and withdrawals.  Worked with customers on a daily basis, meeting their banking needs and either answering or referring their financial questions to the appropriate supervisory individuals. Accepted and processed customer deposits and loan payments. Maintained and balanced a cash drawer daily.  Secured the financial institution nightly. Responded to customer inquiries regarding account balances.  Used 10 key to process monetary transactions.

Selected Accomplishments:

·         Recognized for demonstrated dedication to customer service.
·        Entrusted with handling safe deposit, vault, ATM, bonds/coupons, and    night-drop activities.




                        Linens and Things(Part-Time)
                        3241 Plaza Way
                        Waldorf, Maryland 20602
                        September 2005 - June 2007

As a Sales Associate, I am responsible for expediting customers through the stores front end by handling and balancing sales, scanning items being purchased, totaling the amount due, accepting payment (cash, check, or credit/debit card).  I am also responsible for inventory/stock maintenance, verifying the expiration dates of merchandise on a weekly basis to ensure that the shelf life of items have not been exceeded.  Other responsibilities include working the customer service desk, handling a heavy volume of incoming calls while also assisting customers with purchases, returns and questions.  My successful performance of these tasks requires that I understand and follow company policies and procedures for merchandise returns, type of payments accepted, and accurate input of codes for each department to ensure the correct information is being captured for inventory purposes. 


Selected Accomplishments:

·     Excellent attendance record
·    Willingness to take on added responsibility
·    Superior customer service/Cash Handling
·    Operation of electronic registers
·     Inventory - Stocking shelves
·    Assist customers in locating merchandise throughout store
·    Assist other workers as needed
·     Lead Cashier






                        Giant Food Stores
                        3297 Crain Highway
                        Waldorf, Maryland 20603
                        November 2004 - January 2006

As a Cashier, I am responsible for expediting customers through the store=s front end by scanning items being purchased, totaling the amount due, accepting payment (cash, check, or credit/debit card), packing groceries, producing a cash register receipt that shows the quantity and price of the items purchased, and handling money.  My successful performance of this task requires that I understand and follow company policies and procedures for each type of payment, accurate input of codes for all bulk and produce items, and deal tactfully and pleasantly with customers when work gets hectic and stressful.

Selected Accomplishments:

·     Operation of electronic registers
·     Superior customer service
·     Assist customers in locating merchandise throughout store
·     Inventory - Stocking shelves
·     Assist other workers as needed


As a Bagger/Parcel Pick-up, I was responsible for courteously greeting and assisting customers, bagging groceries, loading them into customers= vehicles, and maintaining the parcel pick-up area.  I was also responsible for maintaining an appropriate supply of shopping carts in the store and grocery bags at the cash registers.

Selected Accomplishments:

·      Provided outstanding customer service to both external and                        internal customers
·       Promoted from Bagger/Parcel Pick-up to Front End Cashier


EDUCATION:                   High School:    Thomas Stone
Waldorf, Maryland
Graduated: June 8, 2005

                                      
TRAINING:                       CMS Training Academy and Protective Services
                                       4400 Stamp Road, Suite 403
                                       Temple Hills MD, 20748
           
                                       20hrs of unarmed SPO Training
                                       40hrs of Armed SPO Training
                                       CPR Certified





                                                      References available upon request




References: 


1.         Name:   Takia Pollard

Address:  1200 k St Washington Dc, 2005

Phone Number:  202-706-8227


2.         Name:   Viola McCormmick

Address:  77 k St Washington Dc, 2005

Phone Number:  301-542-4180


3.         Name:   Vera Carranza

Address:  701 9th Street, NW, Washington DC

Phone Number:  202-446-5072


























Download Resume Format 

0 comments:

Post a Comment

Resumes By Categories

1-5 Years Experienced CV 10-15 Years Experienced CV 10th Standard 12th Standard CV 15-20 Years Experienced CV 20-25 Years Experienced CV 30+ Years Experienced CV 5-10 Years Experienced CV Accounts CV Aeronautical CV Automobile Engineer B Com CV B Pharma CV B.Tech CV BA CV BA Philosophy CV Banking CV BBA CV BBM CV BCA CV BDS CV Beautiful CV Bio Technology CV BMS CV BPO Call Center CV BSC CV BSC IT CV Business Analyst CV CA CV Cashier CV CEO CV CFA CV Chemical CV Civil Engineering CV Commercial CV Cook CV Cover Letter for Resume CS CV D Pharma CV Diploma CV Doctor CV draff Economist CV Electrical CV Electronics CV Engineer CV Fashion Designer CV Films CV Finance CV Foreign Resume Format Fresher CV GM CV Hotel Management Housekeeping CV HR CV ICWAI CV Import Export CV Industrial Engineering CV Instrumentation CV Insurance CV IT CV ITI CV journalist CV LLB CV M Com CV M Pharma CV M Phil CV M Sc Computer Science CV M Tech CV M.Tech MA CV Manager CV Marketing CV Mass Communication CV MBA CV MBA Event Management MBA Finance MBA Hospitality CV MBA HR CV MBA IB cv MBA Marketing MBA Production MBA Quality MBA SCM CV MBA System MCA CV Mechanical CV Medical Representative CV Mining CV MMS CV MS CV MSC CV Over 25 Years Experienced CV Paint Technology CV Pharmacy CV Phd CV Philosophy CV Project Manager CV Psychology CV Purchase CV Quality Engineer Real Estate CV SAP ABAP CV SAP Basis SAP BI CV SAP BO CV SAP CRM CV SAP CV SAP FICO CV SAP HR CV SAP MM CV SAP PP CV SAP SD CV SAP Security Six Sigma CV Special Resume System Administrator CV Teacher CV Textile CV Treasury CV USA Resume Web Designer CV