Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Summary
Singapore October 1997
Japan January 1998
Download Resume Format
Summary
I am an Oracle Applications functional
professional specializing in Order Management, Shipping and other order-to-cash
related modules.
·
I have over twelve years experience in business process improvement and
Oracle ERP implementations.
·
I am an experienced team leader for large multi-national, multi-org
implementations and for smaller targeted sub-projects.
·
I am particularly strong at preparing instructional plans and materials,
and providing training at both group and individual levels.
·
I have successfully resolved issues, implemented systems, and provided production
support for firms in many industries and in several countries.
·
I designs and document customizations and work closely with users and
developers to provide sound solutions to meet highly specialized business
requirements.
·
I am a clear thinker with excellent communication and problem solving
skills.
·
I am skilled at working with everyday system users, technical developers,
and management.
·
I excel at finding simple workable system solutions to complex,
difficult business problems.
Product Knowledge
Oracle
Applications
|
ü
Versions
12, 11i (11.5.10 & 11.5.9), 11.0.3, 10.7
ü
Order
Management/Order Entry
ü
Shipping
Execution
ü
Inventory
ü
Advanced
Pricing
ü
Service
Contracts
ü
Scripting
(CRM)
ü
Configure
to Order (ATO and PTO)
ü
Accounts
Receivable
ü
Bills
of Material
ü
Work
in Process
ü
Purchasing
ü
Accounts
Payable
ü
Service
(Installed Base)
ü
E-Commerce
Gateway
ü
Flexfields
ü
System
Administration
ü
Spanish
Applications
ü
PL/SQL
|
Operating Systems
|
UNIX,
MS DOS, & Windows
|
Hardware
|
HP,
PC
|
PC Software
|
MS
Excel, MS Word, MS Powerpoint, MS Visio, Toad
|
Professional Work
Experience
Ø Client/Project: Novell
Corporation, Provo, UT Feb
2010 – Present
Software
Development and Distribution – Oracle
11.5.10 Support & Enhancements
Primary Module Responsibilities – OM/Service Contracts/Adv Pricing
Provide primary
functional support for the following modules and systems
·
Order Management
·
Advanced Pricing
·
Service Contracts
·
Sales Contracts
·
Inventory
·
WIP and BOM
Provide secondary support for a host of other
modules and systems
Provide Documentation
Design Enhancements and provide bug fixes to
existing processes
Ø Client/Project: Starbucks
Coffee, Seattle, WA July
2009 – Feb 2010
Coffee products
sales and distribution – Oracle ERP Implementation (North America)
Module Responsibilities – Shipping/OM
Serve as functional
analyst and primary contact for shipping interfaces to and from 3rd
party distribution centers in North America and Asia
Maintain and communicate
functional requirements and changes
Provide data mapping
Proactively resolve
issues
Create, review and edit
functional requirements.
Ø Client/Project: Ingersol-Rand,
Tecate, Mexico Apr
2008 – Jul 2009
Manufacturing –
Oracle ERP Implementation Training
Module Responsibilities – Trainer: iProcurement/OM/Purchasing/ASCP/iSupplier
Portal
Prepared and Updated
Training Materials
Delivered training for a
variety of courses, primarily in Spanish
Ø Client/Project: OpNext, Los
Gatos, CA Dec
2008 – Jul 2009
Optical Transport
Subsystems – Oracle 11i Data Conversion/Implementation
Primary Module Responsibilities – Functional Lead: OM/Pricing/Inventory
Configured Order
Management
Created Data Load
Conversion
Provided functional
support for item, customer item cross-reference and order conversions
Ø Client/Project: Guidance
Software, Pasadena, CA Feb 2008
– Mar 2009
Software
Development and Distribution – Oracle 12 ERP Implementation
Primary Module Responsibilities – Operations Lead: OM/Adv
Pricing/Inventory/BOM/WIP
Secondary Module Responsibilities –Service Contracts/Install Base
Gathered business
requirements and documented detailed business requirements
Provided functional specs
for extensions, reports and interfaces
Conducted formal training
and demonstration sessions
Configured system and
Tested solutions
Managed work of other operations
consultants
Ø Client/Project: Novell
Corporation, Provo, UT Jul
2007 – Feb 2008
Software
Development and Distribution – Oracle
11.5.10 Enhancements
Primary Module Responsibilities – OM/Service Contracts/Adv Pricing
Implemented new
pricing/support model
Gathered business
requirements and documented procedures
Tested and debugged
system
Wrote business
requirement documents for interfaces, etc.
Resolved outstanding
issues and production support
Post implementation
support
Ø Client/Project: Iomega Corporation, Roy, UT Mar
2007 – Jul 2007
Manufacturer &
distributor of computer storage devices & software – Oracle 11.5.9 Interface w/ new outsource
partner
Primary Module Responsibilities –
OM/Shipping/Pricing
Implemented
new business process for new product line using agreements
Analyzed
business requirements
Conducted
unit and integration tests.
Worked
with developers to design and test extensions. (EDI order export, changes,
receipts, cancellations and order rescheduling.)
Trained
users and support team.
Setup
system and fully documented all setups.
Provided
go-live support.
Ø Client/Project: ACT Inc., Iowa City , IA Aug
2006 – Mar 2007
Education Testing
Services – Oracle 11.5.10 CRM Implementation
Primary Module Responsibilities – Scripting/OM/Telesales
Gathered business
requirements
Provided detailed
documentation for business requirements and solutions
Developed solutions using
Oracle Scripting, interfacing with Oracle and custom applications
Conducted formal training
and demonstration sessions
Ø Client/Project: Novell
Corporation, Provo, UT Mar
2005 – Aug 2006
Software Development and Distribution – Oracle 11.5.10 Global Implementation
(Operating
units in US, Canada, Ireland, UK, Germany, Australia and other countries)
Primary Module Responsibilities – OM/Shipping/Adv Pricing
Gathered business
requirements and documented procedures
Developed Oracle based
system solutions and processes
Trained users and super
users
Tested and debugged
system
Wrote business
requirement documents for customizations, etc.
Provided post
implementation support
Ø Client/Project: Neill
Corporation, Hammond , LA Sep
2004 – Mar 2005
Beauty Products
Supplier – Oracle 11i Implementation
Primary Module Responsibilities – OM/Shipping/AR/CRM/Adv Pricing
Gathered business
requirements and documented procedures
Examined legacy call
center and order entry systems
Developed Oracle based
system solutions and processes
Trained users and super
users
Tested and debugged
system
Wrote business
requirement documents for customizations, etc.
Ø Client/Project: Iomega Corporation, Roy, UT Oct
2003 – Aug 2004
Manufacturer &
distributor of computer storage devices & software – Oracle 11.0.3 – 11.5.9 Upgrade (Global:
Netherlands, Switzerland, US, Singapore and other countries)
Primary Module Responsibilities –
OM/Shipping/Pricing
Analyzed
business requirements
Documented
business requirements
Wrote
Business requirements documents
Provided
cross-functional solutions with AR/INV/PUR/ASCP
Tested
functionality and solutions
Tested
customizations and conversions
Provided
training, go-Live and post go-live support
Ø Client/Project: Del Monte Fresh Produce, San Jose, CR Oct 2003
Fresh fruit
producer and distributor - Oracle 11i
Implementation
Primary Module Responsibilities –
OE/Shipping/Inventory
Translated training documentation (English to Spanish)
Provided key user training on site in Costa Rica
Ø Client/Project: Lithonia
Lighting, Atlanta , GA Sep
2003
Lighting
Manufacturer – Oracle 11i Implementation
Primary Module Responsibilities – MRP/Inventory/WIP/BOM
Translated Work
Instructions and Training Documents (English
to Spanish)
Prepared and tested for
training class
Ø Client/Project: Southern
Graphic Systems (Alcoa), Louisville ,
KY May
2003 – Aug 2003
Graphic Design and
Packaging – Oracle 11i Implementation
Primary Module Responsibilities – OM/Shipping/Pricing/Configurator/AR
Performed detailed
business analysis and requirements review
Designed alternative
business system footprint(s) and process flows
Presented proposals
including pro’s, con’s and recommendations
Provided analysis of
varying system alternatives exploring use of ATO, PTO, Configurator Advanced
Pricing, as well as proposed customizations and interfaces
Tested and presented
final solution using primarily: OM , Shipping
Execution, Advanced Pricing, Inventory and Accounts Receivable.
Ø Client/Project: Clopay
Building Products, Baldwin, WI Aug 2002 – Apr
2003
Garage Door
Manufacturer – Oracle 11i Implementation
Primary Module Responsibilities – OM/Shipping
Designed and wrote specs
for:
·
Custom interfaces
for third party transportation scheduling software
·
Complex mapping for
order import from legacy system
·
Custom Defaulting
Rule API for scheduling orders
·
Interface to third
party shipping software, etc
Tested and implemented
customizations and extensions.
Developed interim manual
and long-term integrated shipping process.
Utilized Advanced Pricing
tools to import freight charges to Order Management.
Documented EDI 850 and
810 requirements.
Logged TAR’s and assisted
in resolving various business issues dealing with ATO/PTO/Configurator,
planning, pricing, ATP, inventory, WIP, shipping, etc.
Provided setup and
business process documentation.
Trained users and support
team.
Ø Client/Project: Iomega Corporation, Roy, UT Sep
2002 – Oct 2002
Manufacturer &
distributor of computer storage devices & software – Oracle 11.0.3 integration w/ outsourced
distributor (US)
Primary Module Responsibilities –
OE/Shipping/Inventory
Analyzed
business requirements for distribution center outsourcing.
Wrote
Business requirements documents for improvements to interfaces.
Ø Client/Project: Leroy Somer
Inc., Lexington , TN Jun
2002 – July 2002
Manufacturer of
Large Industrial Generators – Oracle
11i (11.5.7) Upgrade from 11.0.3
Primary Module Responsibilities –
OM/Shipping
Debugged and redesigned
setup Order Management module setups to allow shipping and invoicing to occur.
Designed a special
shipping process to using standard functionality to meet special process.
Worked with developers to
design custom reports and workflow modifications.
Provided setup and
business process documentation.
Trained users and support
team.
Provided post
implementation support.
Ø Client/Project: Nature’s
Sunshine Products Inc., Provo ,
UT Apr
2002 – July 2002
Multi-level
Marketer of Dietary Supplements – Oracle
11i Implementation
Primary Module Responsibilities –
OM/Shipping
Analyzed business requirements for Mexican system
rollout of 11i apps.
Designed Order Management, Shipping, Inventory and
Inter-org processes.
Helped structure multi-org environment.
Worked with developers to design OM
and Inventory interfaces.
Provided setup and business process documentation.
Trained users and support team.
Setup Order Management, Shipping Execution, and
associated responsibilities.
Ø Client/Project: Iomega Corporation, Roy, UT Jan
2002 – Apr 2002
Manufacturer &
distributor of computer storage devices & software – Oracle 11.0.3 integration w/ outsourced
distributor (Netherlands)
Primary Module Responsibilities –
OE/Shipping/Purchasing/Inventory
Analyzed
business requirements for European distribution center outsourcing.
Tested
various possible system solutions.
Designed
fully automated business process using and augmenting Drop-Ship functionality.
Worked
with developers to design customizations. (EDI Import of orders, changes,
receipts and cancellations.)
Trained
users and support team.
Setup
system and fully documented all setups.
Provided
go-live support.
Ø Client/Project: Teletech Mexico, Mexico City, MX Oct 2001 – Jan 2002
Multi-industry Call
Centers – Oracle 11i Implementation
Primary Module Responsibilities –
AP/Purchasing
Project
lead for 11i Purchasing, Web Receiving and Accounts Payable.
Used
Spanish version of applications.
Discovered
business requirements and trained users.
Setup
system and created user responsibilities
Assisted
with training and setup in AR, GL, and FA.
Designed
custom documents and assisted with printer setup.
Provided
post implementation support.
Ø Client/Project: Motorola Inc., San
Jose , CA Aug
2001
Manufacturer of
magnetic card readers and related devices
– Oracle 11i Implementation
Primary Module Responsibilities –
OM/Shipping
Resolved
long standing 11i Order Management issues allowing customer to pick release and
ship confirm orders.
Developed
concise shipping process for use with Shipping Execution module.
Modified
transaction type setups to resolve Workflow issues for ATO items.
Ø Client/Project: Iomega Corporation, Roy, UT Jun
2000 – Jul 2001
Manufacturer & distributor of computer
storage devices & software – 11.0.3
Upgrade & ATO/PTO
(Global:
Netherlands, Switzerland, Malaysia, US, Singapore and more)
Primary Module Responsibilities –
OE/Shipping/BOM/WIP/Inventory
Lead
project to implement CTO functionality
·
PTO for web based product bundling
·
ATO models for retail display unit configurations
·
ATO models for SKU reduction when minor product variations existed
Benchmarked
use of Oracle ATO functionality and display unit processes to determine best
practices
Conducted
several proof of concept presentations to executives and key decision makers
and users throughout the company
Facilitated
group design sessions to identify gaps and log issues
Setup
Profile Options, Item templates, Item statuses, BOM Parameters, Order Cycles,
Etc.
Tested
full cycle ATO/PTO cycles (item/BOM creation, pricing, sales orders,
configuration creation, forecast consumption, work order creation/completion,
reservations, shipping, invoicing and returns)
Documented
setups, processes, and logged issues
Created
technical and functional specifications and customization documentation
Identified
and worked w/ Oracle to resolve bugs
Trained users in Inventory, Order Entry/Shipping, BOM and WIP in use of
ATO/PTO models
Provided solutions and other assistance on various corporate projects
and processes.
Tested
reports and new functionality and provided business solutions for 11.0.3
upgrade
Provided
on-site support in Singapore
for 11.0.3 go live
Ø Client/Project: ATMI EcoSys, San Jose, CA Dec 1999 – Jun 2000
Manufacturer of
toxic bi-product abatement equipment –
Oracle 11.0.3 Implementation
Primary Module Responsibilities –
OE/Shipping/Product Configurator/Service
Aided
in design and setup of multi-org environment
Designed
integration of several distinct installed base databases into single Oracle
database
Conducted
gap analysis sessions
Analyzed
business requirements for related business areas
Designed
BOM structure for assemble-to-order environment
Configured
and setup Oracle Applications
Documented
project scope, functional requirements, gaps and solutions
Tested
system configuration, Trained key users
Wrote
customization requirement documentation
Worked
with technical staff to complete development requirements
Ø Client/Project: Hitachi Data Systems, Santa Clara , CA Oct 1999 – Dec 1999
Manufacturer of
personal computer products – Oracle
11.0.3 Implementation
Primary Module Responsibilities –
OM/Shipping/Inventory
Wrote
Y2K test scripts for Inventory and Order Entry
Tested
Purchasing, Accounts Payable, Order Entry, Shipping, Accounts Receivable,
Inventory, and General Ledger modules for Y2K compliance
Ø Client/Project: Del Monte Fresh Produce, Santiago, CH Sep 1999 – Oct 1999
Fresh fruit
producer and distributor – Oracle
11.0.3 Implementation
Primary Module Responsibilities –
OE/Shipping/Inventory
Resolved several technical and design issues with Order Entry module
version 11.0.3
Developed
resolution for statutory inventory cost reporting to correct for inflation
Designed
a customization to equalize average costs across inventory organizations for
statutory monetary correction requirement
Determined
methodology for handling special legal transportation documentation
Prioritized
and helped design custom reports for OE and Inventory
Wrote
business requirement documents for customizations and reports
Ø Client/Project: CookieTree Corporation, Salt Lake City , UT Jun
1999 – Jul 1999
International
bakery – Oracle 10.7 Implementation
Primary Module Responsibilities –
OE/Shipping
Designed
a custom order weight modification using custom libraries
Oversaw
development of customization
Resolved
technical several outstanding problems with Order Entry system
Testing
and resolved issues with Inventory and Receivables modules
Ø Employee/Project: Iomega Corporation, Roy, UT Jul
1996 – Aug 1999
Manufacturer &
distributor of computer storage devices & software – Oracle Order Entry
Functional Lead/Analyst
Primary Module Responsibilities –
OE/Shipping/BOM/WIP/Inventory
Implementation
of Oracle Applications version 10.7 NCA
Implementation included the
following:
Malaysia February
1998
United States (Utah , San
Diego , San Jose , N. Carolina ) August
1998
Europe (Netherlands, Switzerland, Germany, France, Ireland, etc) October 1998
Lead
business process and gap analysis
Designed
and helped implement new business processes to make use of standard
functionality
Played
key role in cross-functional, global business and system decisions
Setup
Order Entry module, flex-fields, responsibilities, etc.
Conducted
unit tests in Order Entry
Conducted
integration testing with all other modules. (Planning, Inventory , AR etc .)
Tested
functionality of interfaces with other software packages (Scopus, Pitney Bowes,
etc.)
Aided
in multi-org structure decisions and setups
Assisted
in conversion of legacy order entry and customer data
Designed
custom reports, alerts, and triggers, and system modifications including but
not limited to a mass re-demand program, an inter-operating unit in-transit
modification, an automatic warehouse reassignment program and a promise date
automatic population program.
Prioritized
development requests and oversaw technical development
Directed
and performed tests with key users
Wrote
and managed writing of company specific work instructions
Conducted
training for key users (trainers) and end users
Provided
functional/technical support following go live
Logged
TAR’s with Oracle, tested, and implemented patches and other fixes to the
system
Continued
to assist departments resolve system and business issues and improve processes
Worked
on a post implementation project to redesign and unify supply chain processes
globally
Participated
in project to completely restructure customer service department
Consulted
and helped oversee documentation and training for ISO 9000 certification for
Order Entry, Collections, Shipping, Returns, Transportation, and others
Documented
business processes
Assisted
departments reorganize, improve and streamline processes
Ø Employee: Weber State University, Ogden , UT Sep
1988 – Mar 1997
Adjunct Faculty –
Department of Economics
Taught
macroeconomics, microeconomics, economic principles and business calculus
Conducted
industry targeting study for local economic development agency
Ø Employee: Lincoln National Life Insurance Company, Ogden , UT 1990
–1996
Insurance/Investment Agent
Recruited,
trained and supervised new agents
Developed
comprehensive financial plans for individuals and businesses
Sold
life, health, disability and long-term care insurance, and investment savings
programs
Set up
investments for corporate retirement plans
Ø Client/Project: Steven’s Skin Softener, Inc., Murray, UT 1992
Skin Cream
Manufacturing and Marketing – Business Consulting
Analyzed
business requirements and helped prepare database program for inventory
control.
Ø Employee: Utah Department of Employment Security, Salt Lake City, UT 1989
- 1990
State Agency –
Labor Market Economist
Conducted
study of state job training programs
Designed
and implemented an agricultural wage survey
Maintained
unemployment insurance statistics
Education
Texas
A&M University, College Station, TX 1986
- 1988
Master
of Science in Economics; additional courses: accounting, financial management
Weber
State College, Ogden, UT 1983
- 1986
Bachelor
of Arts in Economics; minor mathematics
Additional
Information
Fluent in Spanish (Lived in
Mexico for 1 ½ years)
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