Software Development and Distribution Sample Resume Format in Word Free Download -->

Software Development and Distribution Sample Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download


Summary


I am an Oracle Applications functional professional specializing in Order Management, Shipping and other order-to-cash related modules.
·         I have over twelve years experience in business process improvement and Oracle ERP implementations.
·         I am an experienced team leader for large multi-national, multi-org implementations and for smaller targeted sub-projects.
·         I am particularly strong at preparing instructional plans and materials, and providing training at both group and individual levels.
·         I have successfully resolved issues, implemented systems, and provided production support for firms in many industries and in several countries.
·         I designs and document customizations and work closely with users and developers to provide sound solutions to meet highly specialized business requirements.
·         I am a clear thinker with excellent communication and problem solving skills.
·         I am skilled at working with everyday system users, technical developers, and management.
·         I excel at finding simple workable system solutions to complex, difficult business problems.

Product Knowledge
Oracle Applications
ü  Versions 12, 11i (11.5.10 & 11.5.9), 11.0.3, 10.7
ü  Order Management/Order Entry
ü  Shipping Execution
ü  Inventory
ü  Advanced Pricing
ü  Service Contracts
ü  Scripting (CRM)
ü  Configure to Order (ATO and PTO)
ü  Accounts Receivable
ü  Bills of Material
ü  Work in Process
ü  Purchasing
ü  Accounts Payable
ü  Service (Installed Base)
ü  E-Commerce Gateway
ü  Flexfields
ü  System Administration
ü  Spanish Applications
ü  PL/SQL
Operating Systems
UNIX, MS DOS, & Windows
Hardware
HP, PC
PC Software
MS Excel, MS Word, MS Powerpoint, MS Visio, Toad




Professional Work Experience

Ø Client/Project: Novell Corporation, Provo, UT                                                 Feb 2010 – Present           
Software Development and Distribution – Oracle 11.5.10 Support & Enhancements
Primary Module Responsibilities – OM/Service Contracts/Adv Pricing
Provide primary functional support for the following modules and systems
·         Order Management
·         Advanced Pricing
·         Service Contracts
·         Sales Contracts
·         Inventory
·         WIP and BOM
Provide secondary support for a host of other modules and systems
Provide Documentation
Design Enhancements and provide bug fixes to existing processes

Ø Client/Project: Starbucks Coffee, Seattle, WA                                              July 2009 – Feb 2010
Coffee products sales and distribution – Oracle ERP Implementation (North America)
Module Responsibilities – Shipping/OM
Serve as functional analyst and primary contact for shipping interfaces to and from 3rd party distribution centers in North America and Asia
Maintain and communicate functional requirements and changes
Provide data mapping
Proactively resolve issues
Create, review and edit functional requirements.

Ø Client/Project: Ingersol-Rand, Tecate, Mexico                                                Apr 2008 – Jul 2009
Manufacturing – Oracle ERP Implementation Training
Module Responsibilities – Trainer: iProcurement/OM/Purchasing/ASCP/iSupplier Portal
Prepared and Updated Training Materials
Delivered training for a variety of courses, primarily in Spanish

Ø Client/Project: OpNext, Los Gatos, CA                                                           Dec 2008 – Jul 2009
Optical Transport Subsystems – Oracle 11i Data Conversion/Implementation
Primary Module Responsibilities – Functional Lead: OM/Pricing/Inventory
Configured Order Management
Created Data Load Conversion
Provided functional support for item, customer item cross-reference and order conversions

Ø Client/Project: Guidance Software, Pasadena, CA                                       Feb 2008 – Mar 2009
Software Development and Distribution – Oracle 12 ERP Implementation
Primary Module Responsibilities – Operations Lead: OM/Adv Pricing/Inventory/BOM/WIP
Secondary Module Responsibilities –Service Contracts/Install Base
Gathered business requirements and documented detailed business requirements
Provided functional specs for extensions, reports and interfaces
Conducted formal training and demonstration sessions
Configured system and Tested solutions
Managed work of other operations consultants

Ø Client/Project: Novell Corporation, Provo, UT                                                Jul 2007 – Feb 2008           
Software Development and Distribution – Oracle 11.5.10 Enhancements
Primary Module Responsibilities – OM/Service Contracts/Adv Pricing
Implemented new pricing/support model
Gathered business requirements and documented procedures
Tested and debugged system
Wrote business requirement documents for interfaces, etc.
Resolved outstanding issues and production support
Post implementation support

Ø Client/Project: Iomega Corporation, Roy, UT                                                 Mar 2007 – Jul 2007
Manufacturer & distributor of computer storage devices & software – Oracle 11.5.9 Interface w/ new outsource partner
Primary Module Responsibilities – OM/Shipping/Pricing
Implemented new business process for new product line using agreements
Analyzed business requirements
Conducted unit and integration tests.
Worked with developers to design and test extensions. (EDI order export, changes, receipts, cancellations and order rescheduling.)
Trained users and support team.
Setup system and fully documented all setups.
Provided go-live support.

Ø Client/Project: ACT Inc., Iowa City, IA                                                          Aug 2006 – Mar 2007
Education Testing Services – Oracle 11.5.10 CRM Implementation
Primary Module Responsibilities – Scripting/OM/Telesales
Gathered business requirements
Provided detailed documentation for business requirements and solutions
Developed solutions using Oracle Scripting, interfacing with Oracle and custom applications
Conducted formal training and demonstration sessions

Ø Client/Project: Novell Corporation, Provo, UT                                              Mar 2005 – Aug 2006           
Software Development and Distribution – Oracle 11.5.10 Global Implementation
(Operating units in US, Canada, Ireland, UK, Germany, Australia and other countries)
Primary Module Responsibilities – OM/Shipping/Adv Pricing
Gathered business requirements and documented procedures
Developed Oracle based system solutions and processes
Trained users and super users
Tested and debugged system
Wrote business requirement documents for customizations, etc.
Provided post implementation support

Ø Client/Project: Neill Corporation, Hammond, LA                                          Sep 2004 – Mar 2005
Beauty Products Supplier – Oracle 11i Implementation
Primary Module Responsibilities – OM/Shipping/AR/CRM/Adv Pricing
Gathered business requirements and documented procedures
Examined legacy call center and order entry systems
Developed Oracle based system solutions and processes
Trained users and super users
Tested and debugged system
Wrote business requirement documents for customizations, etc.

Ø Client/Project: Iomega Corporation, Roy, UT                                                Oct 2003 – Aug 2004
Manufacturer & distributor of computer storage devices & software – Oracle 11.0.3 – 11.5.9 Upgrade (Global: Netherlands, Switzerland, US, Singapore and other countries)
Primary Module Responsibilities – OM/Shipping/Pricing
Analyzed business requirements
Documented business requirements
Wrote Business requirements documents
Provided cross-functional solutions with AR/INV/PUR/ASCP
Tested functionality and solutions
Tested customizations and conversions
Provided training, go-Live and post go-live support

Ø Client/Project: Del Monte Fresh Produce, San Jose, CR                                                Oct 2003
Fresh fruit producer and distributor - Oracle 11i Implementation
Primary Module Responsibilities – OE/Shipping/Inventory
Translated training documentation (English to Spanish)
Provided key user training on site in Costa Rica

Ø Client/Project: Lithonia Lighting, Atlanta, GA                                                                Sep 2003
Lighting Manufacturer – Oracle 11i Implementation
Primary Module Responsibilities – MRP/Inventory/WIP/BOM
Translated Work Instructions and Training Documents (English to Spanish)
Prepared and tested for training class

Ø Client/Project: Southern Graphic Systems (Alcoa), Louisville, KY               May 2003 – Aug 2003
Graphic Design and Packaging  – Oracle 11i Implementation
Primary Module Responsibilities – OM/Shipping/Pricing/Configurator/AR
Performed detailed business analysis and requirements review
Designed alternative business system footprint(s) and process flows
Presented proposals including pro’s, con’s and recommendations
Provided analysis of varying system alternatives exploring use of ATO, PTO, Configurator Advanced Pricing, as well as proposed customizations and interfaces
Tested and presented final solution using primarily: OM, Shipping Execution, Advanced Pricing, Inventory and Accounts Receivable.

Ø Client/Project: Clopay Building Products, Baldwin, WI                                 Aug 2002 – Apr 2003
Garage Door Manufacturer  – Oracle 11i Implementation
Primary Module Responsibilities – OM/Shipping
Designed and wrote specs for:
·         Custom interfaces for third party transportation scheduling software
·         Complex mapping for order import from legacy system
·         Custom Defaulting Rule API for scheduling orders
·         Interface to third party shipping software, etc
Tested and implemented customizations and extensions.
Developed interim manual and long-term integrated shipping process.
Utilized Advanced Pricing tools to import freight charges to Order Management.
Documented EDI 850 and 810 requirements.
Logged TAR’s and assisted in resolving various business issues dealing with ATO/PTO/Configurator, planning, pricing, ATP, inventory, WIP, shipping, etc.
Provided setup and business process documentation.
Trained users and support team.

Ø Client/Project: Iomega Corporation, Roy, UT                                                Sep 2002 – Oct 2002
Manufacturer & distributor of computer storage devices & software – Oracle 11.0.3 integration w/ outsourced distributor (US)
Primary Module Responsibilities – OE/Shipping/Inventory
Analyzed business requirements for distribution center outsourcing.
Wrote Business requirements documents for improvements to interfaces.

Ø Client/Project: Leroy Somer Inc., Lexington, TN                                           Jun 2002 – July 2002
Manufacturer of Large Industrial Generators – Oracle 11i (11.5.7) Upgrade from 11.0.3
Primary Module Responsibilities – OM/Shipping
Debugged and redesigned setup Order Management module setups to allow shipping and invoicing to occur.
Designed a special shipping process to using standard functionality to meet special process.
Worked with developers to design custom reports and workflow modifications.
Provided setup and business process documentation.
Trained users and support team.
Provided post implementation support.

Ø Client/Project: Nature’s Sunshine Products Inc., Provo, UT                          Apr 2002 – July 2002
Multi-level Marketer of Dietary Supplements  – Oracle 11i Implementation
Primary Module Responsibilities – OM/Shipping
Analyzed business requirements for Mexican system rollout of 11i apps.
Designed Order Management, Shipping, Inventory and Inter-org processes.
Helped structure multi-org environment.
Worked with developers to design OM and Inventory interfaces.
Provided setup and business process documentation.
Trained users and support team.
Setup Order Management, Shipping Execution, and associated responsibilities.

Ø Client/Project: Iomega Corporation, Roy, UT                                                 Jan 2002 – Apr 2002
Manufacturer & distributor of computer storage devices & software – Oracle 11.0.3 integration w/ outsourced distributor (Netherlands)
Primary Module Responsibilities – OE/Shipping/Purchasing/Inventory
Analyzed business requirements for European distribution center outsourcing.
Tested various possible system solutions.
Designed fully automated business process using and augmenting Drop-Ship functionality.
Worked with developers to design customizations. (EDI Import of orders, changes, receipts and cancellations.)
Trained users and support team.
Setup system and fully documented all setups.
Provided go-live support.




Ø Client/Project: Teletech Mexico, Mexico City, MX                                         Oct 2001 – Jan 2002
Multi-industry Call Centers  – Oracle 11i Implementation
Primary Module Responsibilities – AP/Purchasing
Project lead for 11i Purchasing, Web Receiving and Accounts Payable.
Used Spanish version of applications.
Discovered business requirements and trained users.
Setup system and created user responsibilities
Assisted with training and setup in AR, GL, and FA.
Designed custom documents and assisted with printer setup.
Provided post implementation support.

Ø Client/Project: Motorola Inc., San Jose, CA                                                                   Aug 2001           
Manufacturer of magnetic card readers and related devices  – Oracle 11i Implementation
Primary Module Responsibilities – OM/Shipping
Resolved long standing 11i Order Management issues allowing customer to pick release and ship confirm orders.
Developed concise shipping process for use with Shipping Execution module.
Modified transaction type setups to resolve Workflow issues for ATO items.

Ø Client/Project: Iomega Corporation, Roy, UT                                                  Jun 2000 – Jul 2001
Manufacturer & distributor of computer storage devices & software – 11.0.3 Upgrade & ATO/PTO
(Global: Netherlands, Switzerland, Malaysia, US, Singapore and more)
Primary Module Responsibilities – OE/Shipping/BOM/WIP/Inventory
Lead project to implement CTO functionality
·         PTO for web based product bundling
·         ATO models for retail display unit configurations
·         ATO models for SKU reduction when minor product variations existed
Benchmarked use of Oracle ATO functionality and display unit processes to determine best practices
Conducted several proof of concept presentations to executives and key decision makers and users throughout the company
Facilitated group design sessions to identify gaps and log issues
Setup Profile Options, Item templates, Item statuses, BOM Parameters, Order Cycles, Etc.
Tested full cycle ATO/PTO cycles (item/BOM creation, pricing, sales orders, configuration creation, forecast consumption, work order creation/completion, reservations, shipping, invoicing and returns)
Documented setups, processes, and logged issues
Created technical and functional specifications and customization documentation
Identified and worked w/ Oracle to resolve bugs
Trained users in Inventory, Order Entry/Shipping, BOM and WIP in use of ATO/PTO models
Provided solutions and other assistance on various corporate projects and processes.
Tested reports and new functionality and provided business solutions for 11.0.3 upgrade
Provided on-site support in Singapore for 11.0.3 go live

Ø Client/Project: ATMI EcoSys, San Jose, CA                                                   Dec 1999 – Jun 2000
Manufacturer of toxic bi-product abatement equipment  – Oracle 11.0.3 Implementation
Primary Module Responsibilities – OE/Shipping/Product Configurator/Service
Aided in design and setup of multi-org environment
Designed integration of several distinct installed base databases into single Oracle database
Conducted gap analysis sessions
Analyzed business requirements for related business areas
Designed BOM structure for assemble-to-order environment
Configured and setup Oracle Applications
Documented project scope, functional requirements, gaps and solutions
Tested system configuration, Trained key users
Wrote customization requirement documentation
Worked with technical staff to complete development requirements

Ø Client/Project: Hitachi Data Systems, Santa Clara, CA                                 Oct 1999 – Dec 1999
Manufacturer of personal computer products  – Oracle 11.0.3 Implementation
Primary Module Responsibilities – OM/Shipping/Inventory
Wrote Y2K test scripts for Inventory and Order Entry
Tested Purchasing, Accounts Payable, Order Entry, Shipping, Accounts Receivable, Inventory, and General Ledger modules for Y2K compliance

Ø Client/Project: Del Monte Fresh Produce, Santiago, CH                               Sep 1999 – Oct 1999
Fresh fruit producer and distributor – Oracle 11.0.3 Implementation
Primary Module Responsibilities – OE/Shipping/Inventory
Resolved several technical and design issues with Order Entry module version 11.0.3
Developed resolution for statutory inventory cost reporting to correct for inflation
Designed a customization to equalize average costs across inventory organizations for statutory monetary correction requirement
Determined methodology for handling special legal transportation documentation
Prioritized and helped design custom reports for OE and Inventory
Wrote business requirement documents for customizations and reports

Ø Client/Project: CookieTree Corporation, Salt Lake City, UT                            Jun 1999 – Jul 1999
International bakery – Oracle 10.7 Implementation
Primary Module Responsibilities – OE/Shipping
Designed a custom order weight modification using custom libraries
Oversaw development of customization
Resolved technical several outstanding problems with Order Entry system
Testing and resolved issues with Inventory and Receivables modules

Ø Employee/Project: Iomega Corporation, Roy, UT                                           Jul 1996 – Aug 1999
Manufacturer & distributor of computer storage devices & software – Oracle Order Entry Functional Lead/Analyst
Primary Module Responsibilities – OE/Shipping/BOM/WIP/Inventory
Implementation of Oracle Applications version 10.7 NCA
Implementation included the following:
Singapore                                                                                                October 1997
Japan                                                                                                      January 1998
Malaysia                                                                                                February 1998
United States (Utah, San Diego, San Jose, N. Carolina)                                August 1998
Europe (Netherlands, Switzerland, Germany, France, Ireland, etc)                October 1998

Lead business process and gap analysis
Designed and helped implement new business processes to make use of standard functionality
Played key role in cross-functional, global business and system decisions
Setup Order Entry module, flex-fields, responsibilities, etc.
Conducted unit tests in Order Entry
Conducted integration testing with all other modules. (Planning, Inventory, AR etc.)
Tested functionality of interfaces with other software packages (Scopus, Pitney Bowes, etc.)
Aided in multi-org structure decisions and setups
Assisted in conversion of legacy order entry and customer data
Designed custom reports, alerts, and triggers, and system modifications including but not limited to a mass re-demand program, an inter-operating unit in-transit modification, an automatic warehouse reassignment program and a promise date automatic population program.
Prioritized development requests and oversaw technical development
Directed and performed tests with key users
Wrote and managed writing of company specific work instructions
Conducted training for key users (trainers) and end users
Provided functional/technical support following go live
Logged TAR’s with Oracle, tested, and implemented patches and other fixes to the system
Continued to assist departments resolve system and business issues and improve processes
Worked on a post implementation project to redesign and unify supply chain processes globally
Participated in project to completely restructure customer service department
Consulted and helped oversee documentation and training for ISO 9000 certification for Order Entry, Collections, Shipping, Returns, Transportation, and others
Documented business processes
Assisted departments reorganize, improve and streamline processes

Ø Employee: Weber State University, Ogden , UT                                           Sep 1988 – Mar 1997
Adjunct Faculty – Department of Economics
Taught macroeconomics, microeconomics, economic principles and business calculus
Conducted industry targeting study for local economic development agency

Ø Employee: Lincoln National Life Insurance Company, Ogden , UT                            1990 –1996
Insurance/Investment Agent
Recruited, trained and supervised new agents
Developed comprehensive financial plans for individuals and businesses
Sold life, health, disability and long-term care insurance, and investment savings programs
Set up investments for corporate retirement plans

Ø Client/Project: Steven’s Skin Softener, Inc., Murray, UT                                                       1992
Skin Cream Manufacturing and Marketing – Business Consulting
Analyzed business requirements and helped prepare database program for inventory control.

Ø Employee: Utah Department of Employment Security, Salt Lake City, UT                  1989 - 1990
State Agency – Labor Market Economist
Conducted study of state job training programs
Designed and implemented an agricultural wage survey
Maintained unemployment insurance statistics

Education
Texas A&M University, College Station, TX                                                                        1986 - 1988
Master of Science in Economics; additional courses: accounting, financial management

Weber State College, Ogden, UT                                                                                      1983 - 1986
Bachelor of Arts in Economics; minor mathematics

Additional Information
Fluent in Spanish (Lived in Mexico for 1 ½ years)





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