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Gracy Guillermo

19 Spirit Creek Road

Home Phone: 603-335-9876

Cell Phone:   603-380-1230

Rochester N.H.  03001

E-Mail  gracy@aol.com

Highlights of Qualifications

• Excellent hardware technical diagnostic and repair abilities.
•  Experienced in providing technical assistance to system users, answering questions and resolving computer problems
• Configured and loaded OS on hundreds of servers while at VAR, Windows Server 2000 and 2003 experience as well as Windows 98, Windows 2000, Windows XP and Windows Vista experience. A+ and Microsoft Certified Professional.
• Experienced Backup Administrator and operator both local and network

Employment History

May 23, 2011 Portsmouth,NH Advantage Technical Resourcing 888 Washington Street Dedham MA 02026 Phone 800-872-7823 Install 2 Systems and 1 multifunction printer and router and switch at Senator Ayotte’s Portsmouth NH office. May 16,2011 Portsmouth , NH May 9,2011   Portsmouth, NH April 15,2011 Portsmouth NH April 11,2011 Portsmouth, NH March 25,2011 Gilford, NH Advantage Technical Resourcing 888 Washington Street Dedham MA 02026 Phone 800-872-7823 Monitor update project, install new 19 inch LCD monitor repurpose 17 inch LCD monitors, install video cards and sound bars as needed. At Morgan Stanley in Portsmouth and Smith Barney in Gilford. Feb 2 thru Feb 7 2011 Portsmouth ,NH Feb 11 thru Feb 14 2011  Londonderry,NH Feb 28 thru March 3 2011 Dover, NH Sullivan & Cogliano 230 Second Street Waltham MA 02451 Phone 781-890-7890 System Refresh for CompuCom at Amedisys offices Backup data and reimage original system or issue new system replace WYSE Terminals with new computer systems, reload data on systems and train user on VPN internet usage and other changes. Jan 3 thru Jan 7, 2011 Advantage Technical Resourcing 888 Washington Street Dedham MA 02026 Phone 800-872-7823 Install new systems and printers at Senator Ayotte’s Manchester office. Configure to Senate standards. Dec 17 2010 Advantage Technical Resourcing 888 Washington Street Dedham MA 02026 Phone 800-872-7823 On Site Deinstall Uninstall and pack up systems, switch and router from Senator Gregg’s Portsmouth office. Nov 24 thru Nov 29 2010 Comsys a Manpower Company 1600 Sawgrass Corporate Parkway Sunrise FL 33323 Phone 954-382-5622 On Site Relocate at Hesser College in Concord NH Disconnect systems from old site and install and reimage old systems at new site also install new systems and set up classrooms. Aug 2008 till Aug.2010 Advantage Technical Resourcing 888 Washington Street Dedham MA. 02026 Phone 800-822-7823 On Site Notebook Repair For Hewlett Packard At Liberty Mutual 225 Borthwick Avenue Portsmouth NH. 03801 Diagnose, order parts, repair, image and load software and updates for Dell and Hewlett Packard Business Notebooks. . Aug. 2007 till May 2008 Trans Digital Technologies 296 Concord Road 3rd Floor Billerica MA.01821 Phone 978-932-2482 On Site Technician National Passport Center 31 Rochester Avenue Portsmouth NH 03801 Support proprietary printers and high speed scanners, also industry standard desktops and HP laser printers. Mandatory Secret Security Clearance. Dec. 2006 till Aug. 2007 Subcontracting at NECB Data Systems Configuring and Repairing Servers and Desktops And Notebooks as well as System Admin and Backup Admin. Nov.1991 till Dec 2006 NECB Data Systems 12 Park Avenue Hampton, New Hampshire 03842 Site Manager Responsible for building and configuring Servers and Workstations both local and for our customers installing operating systems ,Microsoft Applications and backup devices and software and configuration of backup software.. Perform network updates and backup procedures for our own network. Hardware service on customer systems and monochrome laser printers. Also responsible for opening and closing building as well as receiving and shipping. I trained many new hires in configuring, assembly, deployment, building, troubleshooting and repair of industry standard systems. Have been responsible for opening and closing the building as well as shipping, receiving and ordering parts.

Education

DeVry Technical Institute 3300 N. Campbell Chicago ,IL 60618 Electronics Technician GPA 4.00

Accreditations

New Hampshire Community Technical College CIS 256 Operating Systems NT Server in the Enterprise CIS 276 TCP/IP Intro to Inter/Intra Networks CompTIA A+ certification  # COMP10129600 HP Accredited Platform Specialist IBM X-series Servers. Desktops and Mobile Lenovo Accredited 3000 Desktop and Mobile Microsoft Certified Professional  # 436826

                                                                       

Business References for Glenn Guillermo

James Ellis                                                       Owner of company and supervisor.  .

NECB Data Systems                                         Known for over 20 Years

12 Park Avenue

Hampton, NH 03820

603-926-7683 ext.102

Keith Bamford                                                    Former Service Manager for NECB Data

DayStar Inc.                                                      Systems                                  

121 Shattuck Way

Portsmouth NH 03801

603-766-5924

                                                                                               

Ray Theobald

TS East Custom Service Manager                       District Manager Hewlett Packard

860-760-3526

Mike Branca

225 Borthwick Avenue                                        Manager Hewlett Packard

603-490-9228

                                                                       

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