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275
Broadway
Port
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Phone
845-532-9876
Cell
845-532-1230
Email
alexa@hvc.rr.com
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Alexa Johnson
Objective
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To leverage my extensive experience with
the IBM Tivoli, HP OpenView and other monitoring and systems management
products for implementation of effective Enterprise Systems Management infrastructure
My goal is to be able enable a business to efficiently monitor and maintain
their Information Technology systems employing industry standards for
implementation and verification.
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Experience
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2005-present Bank of America – Treasury Systems
Technology Kingston,
NY
Systems Management Technical Team Lead
· Designed and implemented ITM 6.2 monitoring environments including
production support monitoring across multiple platforms, locations and
projects.
· Deployed TCM/Framework 4.2 infrastructure and upgrades across multiple
environments supporting multiple support, development and deployment
environments.
· Defined, developed and executed plan for migration of existing
monitoring infrastructure for multiple disparate products including HP
OpenView, Nagios, ITM 5/DM, and other products to centralized ITM 6.2 infrastructure.
· Designed and deployed TWS 8.2 infrastructure in support of project
requirements.
·
· Implemented Openview Operations 8.x monitoring systems for new
project including Disaster recovery server implementation
·
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SKILLS
AND SPECIALTIES
Software
& Hardware Specification and Configuration
Computer
Systems Integration & Administration
Systems
& Network Setup and Monitoring
Systems
Configuration and Debugging
Technical
and Procedural Support
Design
Review and Revision
PREVIOUS EXPERIENCE
I was the Senior UNIX Systems Administrator
for Fleet Libris Information Solutions. I am responsible for the administration
and monitoring of various systems and environments using various products
including HP OpenView IT/O, IBM Tivoli and other performance monitoring
products as well as applications that ensure the availability and performance
of our systems. The primary systems I work on are HP/UX 11.x systems although I
am responsible for various systems across multiple platforms that we employ
depending on our requirements. We have various dispersed locations that I am
involved in the support of to ensure the availability of all of our capacities
as required by the SLA’s of any of the many contracts that we are involved in.
June 02 To present
Fleet Libris Information Solutions
Senior UNIX Systems Administrator
I am involved in the implementation and administration of multiple systems
projects performing various functions including; specifying, pricing, ordering,
installing, configuring, monitoring and administration of systems that are used
for processing tax information for multiple state’s agencies. I am the administrator
of our OpenView and Tivoli environments and support multiple sites for any
issues that arise that affect our processing capability. I am the lead Systems
Administrator for our HPUX systems and I have over 10 years of experience
working on them and have received extensive training on them as well as
extensive hardware and software hands on experience. As the Senior UNIX Admin,
I am involved in the determination of requirements for our future processing
plans and implementation of current requirements for projects that we are
involved in.
April 97 To June 02
Fleet Libris Information Solutions
UNIX Systems Administrator
I was responsible for the day to day support
of the systems in our Kingston and Albany facilities, monitoring and resolving
any performance issues as well as testing for hardware and software problems
and dealing directly with vendors to correct any issues that may arise. I
reviewed, updated and managed our HP support contracts. I was the administrator
of our HP OpenView IT/O-VP/O management systems, in our Production and
Non-Production environments, performing all configuration functions and
developing the environments for our systems operators to use to control the
systems. I also supported and maintained our OmniBack II V. 3.50 cell servers
for our Production and Non-Production environments backup needs. Connected to
these systems I maintained approximately 5 Terabyte of RAID 5 Disk storage
based on MTI Corporation 6400 and 3500 RAID Arrays using FWD SCSI direct
attached to the HPUX systems.
September 96 To March 97
Tripoli Associates/RHI Consulting
On Site Fleet Services Corporation Kingston, NY
Technical Support Specialist - Helpdesk
I
performed technical support of the production and testing systems for the
PIT-2000 tax processing system, which electronically processes the personal
income tax returns for the New York State Department of Taxation and Finance. I
supported and troubleshot a client/server network of about 400 PC’s working
with HP 9000 series servers running in a multiple ring fiber network as well as
multiple Sparc20 workstations running high speed Kodak scanner systems. I also
worked on supporting our Windows/Novel network users.
November
95 To September 96
Tripoli Associates
On Site GE Fanuc Automation N.A. Albany, NY
Systems Staging Manager
I was in charge of setting up
computer systems hardware and software to customer specifications and defining
systems that met customer’s needs working with GE Fanuc CIMPLICITY software for
manufacturing systems. I built systems for customers working on various
hardware and software SCADA and MMI platforms including HP/UX, Interactive
UNIX, IBM AIX, DEC VMS and Windows/NT and provided on-site integration and
technical support. I was responsible for the on-site setup and configuration of
the systems that controls the runway and taxiway lights at LAX airport. I also
worked with our systems manager in the administration of our multi protocol
internal network including the addition of a Windows NT Server system for our
in house and remote users working in a combined Windows/WinNT/Win95/UNIX/VMS
environment.
September
94 To November 95
Tripoli Associates
On Site GE Fanuc Automation N.A. Albany, NY
Technical Support Engineer -Hotline
I was involved in technical support
of customers working with the
GE
Fanuc CIMPLICITY software for manufacturing systems. I supported customers
working on various hardware and software SCADA and MMI platforms, performing
customer assistance, troubleshooting, applications / systems configuration help
and enhancement recommendations for production critical systems supporting a
worldwide customer base. I was also responsible for support of local PC user’s
requirements.
January 90 to September 94
Cyberchron Corporation
Cold Spring, NY
Electronic Design Engineer
I was responsible for designing,
specifying and integrating computer systems and subsystems used in severe
environments by aerospace, defense and commercial customers. I evaluated new
technology and determined solutions for present and future requirements for
customers. I supported the on-site integration of a tactical communications
system for the Norwegian Defense Forces working in Oslo, Norway with Alcatel
Telecom. I was also involved in designing the systems architecture for
integrating our in house systems in a networked workgroups environment.
April
88 to January 90
Cyberchron Corporation
Cold Spring, NY
Engineering /Electronics Technician
My responsibilities included
troubleshooting and repairing microprocessor control boards, pc boards,
subsystem test, systems integration, acceptance testing and failure / repair
reporting. I was also in charge of equipment calibration control and
scheduling.
March 87 to April 88
DuPont Tau Laboratories
Poughkeepsie, NY
Electro-Mechanical Technician
I was responsible for
troubleshooting, repair and maintenance of microprocessor controlled
semiconductor-processing equipment used in the dicing, picking and inspection
of semiconductor wafers. I was also trained in technical support for pellicle
and mask blank production operations. I wrote a maintenance-logging program for
our in house equipment on an Apple II computer using Apple BASIC.
November 83 to February 87
North Atlantic Equipment Sales
Wappingers Falls, NY
Technical Representative
Employed as field service technician
for troubleshooting of analog / digital precision analytical instruments. I
performed on site and in house repairs to pc board level and pc board repair.
My responsibilities included maintenance scheduling, retrofitting, repair
scheduling and billing. I traveled extensively throughout the Northeast to
customer sites.
July 83 to November 83
Mid Hudson Contractor Supply Corporation
Wappingers Falls, NY
Mechanic /Rental Technician
Responsible for repair and service
of all electrical equipment in the rental fleet of the Rent-All Center. I also
performed maintenance on company equipment as well as delivering heavy
equipment to job sites.
February 83 to July 83
Mikes Lawnmower Shop
Poughkeepsie, NY
Electromechanical Technician
I performed troubleshooting and
repair on small engines, tractor electrical systems and a/c power generating
equipment.
MILITARY
SERVICE
United States Army, August 1978-February 1983
Honorably discharged Sergeant (E-5)
DOD Secret Clearance
NCOIC
of Armament Maintenance Section, Bindlach, W. Germany Responsible for troubleshooting and repair of all
facets of M60A3 tank and M901 improved TOW missile vehicle as well as all small
arms direct support repair. I was in charge of weapons repair section of a unit
assigned to support a squadron of the 2nd Armored Cavalry Regiment stationed on
the Czechoslovakian border.
Section Leader, Small Arms Repair Section Ft.
Lewis, WA
Lead small arms repair teams for
support of all units of the 9th Infantry Division. I was responsible for
supporting all range firing exercises. I was leader of a team tasked to do unit
arms room inspection for the division commander.
EDUCATION
/ TRAINING
Sun Education
Edison, New Jersey
Solaris Systems Administration for the Experienced
UNIX Administrator
IBM Education Services
Vienna,
Virginia
Tivoli Management Framework 3.7
IBM Education
Services
Atlanta,
Georgia
Tivoli
Enterprise Console 3.8
EDUCATION /
TRAINING (continued)
Hewlett-Packard Corporation
Mountainview,
California
HP-UX
Internals
Sun
Microsystems
Baltimore,
Maryland
Korn Shell
Programming, Grep SED AWK Programming
Hewlett-Packard
Corporation
Chicago,
Illinois
HP Openview IT
Operations
Sun
Microsystems
Chelmsford,
Massachusetts
Solaris 2.x
Systems Administration
Hewlett-Packard
Corporation
Chicago,
Illinois
HP-UX System
Administration 9000 Series
A/S N. Foss Electric
Hillerod, Denmark
Repair and Maintenance of Milko-Scan 133 NIR Analyzer
80 Hours September 1986
Emerson Electric Co.
St. Louis, MO
Direct Support Maintenance Course, M901 Improved TOW
Vehicle
80 Hours September 1982
Aberdeen Proving Grounds
Aberdeen, MD
Small Arms Repair, Dec 78
Highest Active Army Graduating
Score
Roy C. Ketcham High School
Wappingers Falls, NY
Major: Psychology, Minor: English September 1974 -
June 78
PERSONAL
Married
with three children. I do repairs, upgrades and systems consulting for business
and individual customers working from my home. I am a member of INTEREX and
OVForum and participate frequently in HPUX based newsgroup discussions. I am a
member of the American Legion.
REFERENCES
AND FURTHER INFORMATION AVAILABLE UPON REQUEST
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