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309 Aspenpark Road
Lorton, VA 22001
Email: victoria@gmail.com
Cell: 443-280-9876
OBJECTIVE To
obtain a permanent Software Quality Assurance Test Engineering position with a
lucrative
company
that will allow me to reinforce my educational experience, work skills and
implement
the software process improvement principles derived
from my published process engineering books.
EDUCATION Morgan
State University, Baltimore, MD
BS:
Information of Science and Systems, May 1999
PROFESSIONAL EXPERIENCE
Sept 2008 to Aviture, Inc. Springfield VA
Present Senior
Test Engineer Lead (Contractor - Lockheed Martin)
·
Worked
independently as site test lead in developing and executing test cases /
scenarios to verify
requirements in an ARMY Battle
Command Software (ABCS) environment for all Defense
Readiness Reporting System - Army
(DRRS-A) products while utilizing AGILE methods.
·
Lead Test
Engineer for the Battle Command Websis (BC Web) product, a user-driven common
thin-client solution aimed at reducing ABCS footprints by providing a single
thin-client to consolidate Army Battle Command data (Tactical, Strategic,
Fires, Log & Airspace) via a web browser, a Common Ozone Widget Framework
(OWF) providing the ability to cross communicate between communities of
interest hence widgets; providing common viewing components for ABCS data and
lastly Simple Object Access Protocol (SOAP) extensions to implement message
content integrity and confidentiality.
·
Responsible for
the generation, documentation and execution of test case/plan to verify
requirements in the ABCS environment more specifically to ensure the successful
transformation of electronic XML files & messages via SoapUI client.
·
Attended daily
SCRUMs in order to meet with the major stakeholders of the project to gain the
latest updates/action items of the IPT involved with software pre-delivery and
post delivery of testing events.
·
Isolated,
analyzed and reported software defects utilizing Rational ClearQuest &
Xplanner bug tracking tools.
·
Planned, implemented,
tested, documented and maintained solutions for the integration and testing of
in-house developed COTS/GOTS components, elements, subsystems and/or systems.
·
Worked with
systems engineers and software developers to synthesize customer contractual needs
and requirements into system test solutions that acknowledge technical,
schedule and cost constraints.
·
Established
functional and technical specifications and standards, solve hardware/software
interface problems, define input/output parameters and ensure integration of
the entire system or subsystem.
·
Reviewed,
evaluate and derive requirements for testability, develop and direct
preparation and execution of comprehensive test plans, procedures and schedules
for complete systems and/or subsystems.
·
Coordinated
subsystem and/or system testing activities with programs and other
organizations.
·
Wrote
discrepancy reports and performs integration regression testing to
verify/validate incorporated fixes to software, components, subsystems and
systems.
May 2008 to Enterprise Information Services, Vienna VA
July
2008 Quality Assurance Specialist IV/Team Lead (Contractor United States
Food & Drug Administration)
·
Quality
Assurance Specialist IV in support of the Food Nutrition Services (FNS) STARS
food stamp project participating in leading a team of 7 in independent
validation and verification (IV&V) testing (functionality & regression
testing) in writing test plans, and analysis using Rational's ClearQuest,
TestManager, and RequisitePro testing software suite for the United States Food
& Drug Administration (USDA).
·
Followed the
CMM Level maturity process in order to ensure proper functionality for the
system requirements by leading a team of 5 fellow QA Analysts in documenting
and communicating change enhancement requests (CERs) and documenting failed
tests results utilizing Rational's ClearQuest bug tracking system with the
development team.
·
Provided
day-to-day activities (testing, writing test plans and test summaries,
analyzing test results using Microsoft SQL Server Query Analyzer, attending
project meetings in support of the thorough testing of FNS applications from
documentation through software release in client-server and web-based
environments.
·
Met with
upper management on a weekly basis to provide the STARS QA team project status.
June 2007 to Allstates Technical Services,
Huntsville AL
May 2008 Senior SQA Test Engineer Lead/Process Engineer (Contractor -
Intergraph Corporation)
·
Lead SQA Test Engineer to support the Department of
Defense (DoD) in deploying the Joint Technical Data Integration (JTDI) Service
Pack 2.0 & 2.5 systems specifically for the US Air Force, US Navy, US Army
and US Coast Guard at the Redstone Arsenal in Huntsville, AL and the NAS
Patuxent River, MD locations utilizing
CMM Level 3 specifications to provide traceability analysis of the Operational
Requirements Document (ORD) for deployment of the JTDI 2.0 & 2.5 systems on
a specific platform.
·
Lead a team of
5 in testing of the current JTDI system in which consists of a three-tier
web-enabled Delivery Management System (DMS) that automatically delivers
updated technical, supply and maintenance information to aviation and ground
support organizations both ashore and afloat.
·
Tested to
ensure that the JTDI system allows users with appropriate network access to
download and/or browse technical data on specific weapons systems, the three
JTDI tiers are Top Tier, Mid-Tier and the PEMA Tier, (formerly PEDD - Portable
Electronic Display Device).
·
Lead a team of 7 in providing support for software testing for results in
the JTDI 2.0 & 2.5 product that will run on a designated computer initially
located at Redstone Arsenal in Huntsville, Alabama and finally at the
Demilitarized Zone (DMZ) Patuxent River, Maryland.
·
Implemented SEI's (Structural Engineering Institute's) Team Software
Process (TSP) to include producing the following CDRL's: Software Test Plan
(STP), Software Verification Test Procedures (SVTP), Acceptance Test Plan (ATP)
and the Software Test Report (STR).
·
Performed a Software Verification Test (SVT) on each software version,
including JTDI updates prior to official release in accordance with the JTDI
performance specification.
·
Performed an Acceptance Test (AT) on the new version at the Patuxent
River, Maryland location including JTDI updates prior to official release in
accordance with the JTDI performance specification.
·
Performed testing of the two deployed JTDI top tier virtualization
servers which consists of Egenera hardware and software in a production
environment in which all weapon system website technical data and structure to
the new top-tier environment has been transitioned.
·
Performed an analysis of the JTDI top tier virtualization servers to
determine best allocation of JTDI functionality to specific refreshed hardware
platforms and identify specific deltas that exist between U.S. Army and U.S.
Navy requirements in terms of allowed Ports and Protocols, allowed
applications, site specific Information and Physical Security Requirements.
Sept 2006 to Tek Systems, Atlanta GA
March 2007 Senior
QA Tester/Process Engineer (Contractor - United States Center for Disease
Control Prevention)
·
QA Tester to
support software development Individual Learning Account (ILA) and Integrated
Resources Information System (IRIS) projects within the Management Information
Systems (MISO) Branch by producing test plan documents for client/server
applications, participated in test requirements efforts, created and running
test scripts, compiled test scripts into test procedures, performed regression
testing, tracked status of defects utilizing Rational's ClearQuest component, created manual
test scripts for mainframe applications and performed manual functional testing
for mainframe systems.
·
Served as QA
Performance Test project lead by researching and performing demo of Mercury
Interactive's LoadRunner testing tool, served as liaison between CDC QA/Mgmt
team and HP Mercury sales team by communicating the attributes and benefits of
LoadRunner, assisted in the cost analysis of the LoadRunner implementation.
·
Served as QA
Implementation Lead / Process Improvement Gap Analysis Workgroup coordinator on
the MISO CMMI implementation team by meeting with upper management to create
strategic plans for the implementation effort, created and presented CMMI implementation
training material plans for employees to reference and adhere to, initiated a
Champions Committee to assist in executing and mentoring the organization on
the CMMI practices and conducted internal audits to prepare employees for
external auditing events.
May 2005 to Enterprise Information Services, Vienna VA
Sept 2006 Quality Assurance Specialist II (Contractor - United States Food &
Drug Administration)
·
Quality
Assurance Specialist II in support of the Food Nutrition Services (FNS) FPRS
and STARS food stamp projects participating
in independent validation and verification (IV&V) testing (functionality
& regression testing) in writing test plans, and analysis using Rational's
ClearQuest, Test Manager, and RequisitePro testing software suite for the United States
Food & Drug Administration (USDA).
·
Followed the CMM Level process in order to ensure
proper functionality for the system requirements by documenting and communicating change
enhancement requests (CERs) and
documenting failed tests results utilizing Rational's ClearQuest bug tracking
system with the development team.
·
Provided day-to-day activities (testing, writing
test plans and test summaries, analyzing test
results using Microsoft SQL Server Query Analyzer, attending
project meetings in support of the thorough testing of FNS applications from
documentation through software release in client-server and web-based
environments.
Sept 2003 to Acumen
Solutions Inc, Vienna VA
May 2005 SR.
SQA Analyst/Tester (Contractor
- Nextel Communications)
·
SQA Analyst/Tester for EGS (Encryption Gateway Server) test group.
Responsible for testing of messages and files sent via the EAI (Enterprise
Application Integration) layer for encrypted and decrypted confidential files
using Data Integrator and Nextel's public and private keys to ensure Sarbanes
Oxley (SOX) compliancy.
·
Involved in the
preparation and execution of test plans and test cases for various interfaces
developed within EAI using a variety of technologies including CrossWorlds,
UNIX, MQSeries, MQSI to route, filter, and format XML messages among disparate
applications to receive XML messages from MQSeries, performs its tasks and then
returns the XML messages back to MQSeries, and a custom File Transfer Protocol
(FTP) application.
·
Delivered
detailed status reports documenting test results to Senior Management and
provide daily QA status reports for the entire project team.
·
Worked on all
phases of the testing lifecycle, including installation testing, system
testing, integration testing, performance testing, regression testing, failover
testing, and disaster recovery testing.
·
Worked with EAI
project managers, architects and developers to analyze business/system
requirements and develop high-level plans (including documentation) for validating
EAI functionality and performance.
·
Acted as the
EAI QA liaison to external teams in providing end-to-end testing support.
·
Worked on
Automated SQA Team for performance testing of the Order Entry System OSS
(Open-Source Software) platform using Mercury Interactive's LoadRunner and
TestCenter.
·
Responsible for
determining, reporting, and resolving issues found during testing such as long
response times in the application or throughput issues related to the network
and application servers.
·
Tested the
client's CRM (Customer Relationship Management) Commissioning
systems utilizing Mercury's Vugen to create, debug, and execute Vuser scripts.
·
Utilized
Mercury's TestCenter and Test Director (Quality Center) to create, manage, and
execute various load tests against a 3-tier architecture hosting the PeopleSoft
HR and Financials web-based application as well as enter & track defects.
·
Tested the
quality assurance for two main projects, the implementation of an internal
PeopleSoft human resource management system application and the implementation of a
temporary WNP (Wireless Number Portability Eligibility Check) application on
the company's website.
June 1999 to Telcordia
Technologies, Inc. (Bellcore), Piscataway NJ
March 2003 Software
Quality Assurance Engineer/Process
Engineer
·
Telcordia
Technologies (a Science Applications International Corporation (SAIC) company)
is the world's largest CMM Level 5 rated organization supplying telecom
operation support systems and other telecom network related services to firms
throughout the world.
·
Served as a
software quality assurance test engineer for the Plug-in Inventory Control
System/Detailed Continuing Property Record (PICS/DCPR) project in which I
developed and maintained test cases under the CMM Level 5 specifications for both,
batch and GUI projects according to specific release requirements. PICS/DCPR,
Telcordia's second largest software system, is an inventory management system
controlling acquisition, movement, repair, re-inventory, billing
reconciliation, and journalization for both plug-in and hardwired equipment.
·
Performed
on-line and batch job software testing for rectifying software modification
requests and features utilizing MVS operating system, IMS (Information Mgmt
System) databases, JCL (Job Control Language) and TSO (Time Sharing Option) for
initializing the on-line or batch jobs while maintaining the Quality Methods of
Operations (QMO) standards methodology.
·
Assumed
position of lead metrics coordinator in which I developed, maintained and
provided the quality assessment report for the scope of the product release.
·
Member of the
Quality Method of Operations (QMO) Champions Committee in which I analyzed and
discussed with fellow committee members the latest issues within the QMO
release, conducted various Internal Audits and was responsible for performing
in-depth QMO research for solutions of assigned action items.
May 1998 to Northrop
Grumman, Ferndale MD
August 1998 Assistant Program Analyst (Summer Intern)
·
Served as a
member on the Infrastructure Standardization Project team (ISP).
·
Responsible for
the planning, design, development, maintenance and the support of the
Electronic Sensors and Systems Division (ESSD) of Northrop Grumman.
·
Performed IIS
IT acquisition and asset management support for ESSD. Processed and tracked
orders for PC hardware and services in accordance with approved requests.
Performed processing of charge distributions for equipment purchases utilizing
Lotus Notes NT 4.0 software application.
·
Assisted the
ESSD's focal point for warranty and reliability issues for all leased hardware.
·
My
understanding of the network file structures and PC configuration both in the
legacy and ISP environments was a major asset of the ISP team.
·
Assisted in the
desktop computing installation and consulting in which my overall experience at
ESSD allowed for me to resolve customer problems with desktop computing
equipment and related network infrastructures.
COMPUTER SKILLS
Operating Systems: Unix, MVS, MS
Windows 95/98/2000/XP/NT, Solaris 10
Programming
Languages: SQL, Oracle, XML
Internet Browsers: Netscape
Navigator & Communicator, PointCast Network, Microsoft Internet Explorer
Databases: Oracle, IMS
Other: SoapUI, Visio
5, System Architect, MS Project, Testing Tools, OS/JCL, TSO/SPF, Empirix 7.00,
Mercury Interactive's Load Runner Version 7.51, 7.8 (Performance Center), Test
Director (Quality Center), Toad, Test Center 7.8, PVCS, WBI - Crossworlds 4.2,
PeopleSoft CRM, MQSI 2.0, MQSeries 5.3, Rational ClearQuest, Rational Test
Manager, Rational RequisitePro, Microsoft Visual Studio, Adobe Connect, Citrix
Client, JKCS 4.0, JKMon 2.2 and SQL Query Analyzer, Xplanner, Common Ozone
Widget Framework (OWF), JIRA
SECURITY CLEARANCES
DoD Top Secret - Active as of
05/03/2010 (granted by the Office of Personnel Management (OPM) based on a
(SSBI) Single Scope Background Investigation)
DoD Secret - Active as of
12/18/2008
CERTIFICATIONS
Software
Engineering Project Management Professional
Certification (passed initial SQA course, 3 more to pass)
COURSES
Collegiate
Courses: Introduction to Computer Systems, Systems Concepts
and Methods, Management Information Systems, Systems Analysis and Design,
Telecommunication Systems and Networks, A Introduction to SQL featuring Oracle
Industry
Courses: Introduction to Software Systems Quality Method of
Operation (QMO), Introduction to UNIX, Cisco Routing Configurations, TCP/IP
Fundamentals, ISO 9001 Preparatory Training
Industry
Activities/Awards: Member of the QMO Champions committee, Underwent
the PICS/DCPR QMO internal audit, "2000 Recognition and Appreciation
Award" recipient for the PICS/DCPR product release 13.6.1., Member of the
CMMI Implementation team, Atlanta Software Process Improvement Network (SPIN)
member, Published process engineering books entitled ‘Feng Shui for Intelligent Process Improvement' & ‘12 Steps to
Intelligent Process Improvement (IPI)', Strategic Battle Command
Certificate of Appreciation for DRRS-A 2.3 OSD Web Services, NECC Command and
Control Messaging(C2M) and External Interface Management (EIM) during eight End
to End Events - June 30, 2009
References
Furnished Upon
Request
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