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SANDRA WARNER
15 Boxwood
Hollow
Portland, CT 06001
phone: 860 834-9876
email: sandra@comcast.net
SUMMARY:
Senior Storage Systems Engineer
implementing, tuning, monitoring and supporting new SAN storage server
technology including IBM, NetApp, Hitachi, Clariion, and Brocade arrays; also
EMC Symmetrix DMX using AIX, SUN Solaris, HP, and Windows servers. Over 15
years of increasingly responsible IT experience designing, managing,
installing, testing, troubleshooting and supporting large-scale server infrastructures.
Successfully implemented diverse SAN storage systems while meeting and usually surpassing
customer expectations.
SKILLS:
·
Fibre Channel
Directors:
Brocade DCX;
McData i10K
·
Storage Arrays:
Hitachi Data Systems: USP, USP V;
IBM: SVC, DS8800
and XIV;
NetApp: FAS6200 Series
EMC: V-MAX, DMX;
HP: XP12000, EVA 8100
·
Software:
IBM: ESS Specialist, PPRC, XRC;
Hitachi
Data Systems:
HiCommand
EMC: ECC, SYMCLI, NAVICLI;
Brocade: FOS
·
Certifications:
Hitachi Data Systems Certified Professional;
EMC
Proven Professional Certification
Cisco Data Center Storage Networking
Support Specialist
PROFESSIONAL
EXPERIENCE:
2010
– 2012 IBM
Corporation, Dubuque,
IA
Senior Storage Administrator
·
Primary
designer and Senior Storage Administrator for major IBM customers. Significant
contributor to the success of numerous complex SAN storage projects, implementations
and upgrades to new IBM, NetApp and EMC storage arrays, as well as Brocade DCX
and McData i10K fibre channel directors. This contributed to the success of
their corporate network expansion to over 4 PETA bytes of storage.
·
Design,
write and keep customer workbooks up-to-date and reflective of current
equipment configurations, while also producing network designs and assisting
staff to implement them in order to
effectively meet customer deadlines.
·
Diagnose
and research storage problems or bottlenecks using team members, vendors or
other resources to assure quick and accurate fixes to the network problems.
·
Mentor
new hires in the SAN/Disk department after being designated to fill the Primary
Designer role benefiting the customer with
consistency of staff knowledge in supporting their specific networks. Also trained and managed new back-up
designers in support while successfully closing over 25 back-logged design
tickets. Currently keeping the outstanding backlog at a minimum of 5 that has
exceeded our customer’s expectations.
Page
2
SANDRA
WARNER
15
Boxwood Hollow, Portland, CT 06001
Phone: 860 834-9876
Email:
sandra@comcast.net
2009
Self-employed
Consultant, Portland,
CT
·
Contracted
as a Senior Storage Consultant at a major financial institution in Atlanta to
assess current storage network, suggest enhancements and create Standard
Operating Procedures.
·
Documented
zoning and storage allocations for a fibre channel storage network for 11
arrays at 3 sites in order to update obsolete procedures and configurations.
·
Allocated
storage and handled problem determination. Did performance troubleshooting for
production systems using Performance Monitor and Tuning Manager that corrected
and fine-tuned existing network.
2005
– 2009 GlassHouse
Technologies, Inc,
Framingham, MA
Senior Storage Consultant
·
IT
consulting company projects included, designing and implementing open system
data migration from EMC Clarion to HDS USP storage array using Universal Volume
Manager and Tiered Storage Manager for a New England bank within time and
budget constraints.
·
Performed
IBM ESS and HDS Storage Administrator functions during six month residency for
a global publication firm. Provisioned and reclaimed storage across
heterogeneous environment saving time and lowering costs for existing staff.
Formatted new RAID groups to upgrade HDS USP 100 to USP 600.
·
Designed
and upgraded existing storage mainframe monitoring system for a worldwide
enterprise financial institution. Created customized monitoring reports to
allocate and de-allocate storage. Created automated classification system of queries
based on data filtering.
·
Delivered
External Storage Implementation Service to several multi-national organizations.
1997
– 2005 CNT, Lumberton, NJ
Senior Storage Systems Specialist
·
Coordinated,
configured and implemented infrastructure systems and regression testing for
Storage Area Network (SAN) engineering lab that assisted engineers with their
development of new data switching products.
·
Implemented
IBM PPRC, XRC and Hitachi TrueCopy offsite mirroring for enterprise storage networks
for performance tuning, as well as backup and disaster recovery testing.
·
Designed
data replication environments using CNT UltraNet Storage Directors and UltraNet
Edge storage routers for EMC, IBM and Hitachi storage arrays.
·
Configured
CNT UMD, Brocade and McData fibre channel directors to support product QA
testing.
·
Maintained
fiber cable connections to directors, DASD and mainframe.
1994
– 1997 Grange
Insurance,
Columbus, OH
Senior Systems Specialist
·
Senior
IBM Systems programmer responsible for corporate-wide SNA Frame Relay network
in a LAN/WAN enterprise environment, consistently keeping network performing
efficiently.
·
Full
responsibility that included designing, installing, testing and maintaining SNA
communications software such as VTAM, NCP, NetSpy, NetView and Multiterm. Also
configured and supported IBM RS6000 gateway software and Bay Networks routers.
EDUCATION:
Charter Oak State College, Newington, CT
·
B.S.
– Computer Science
DeVry Institute, Chicago, IL
·
A.A.
– Applied Science and Technology
Pace University Graduate School, White Plains,
NY
·
Courses
toward M.S. in Computer Science
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