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Senior Manager of Information Technology and Business Alignment

I am a senior manager of information technology and business implementations, with more than 20 years of experience, covering multiple industries and technologies.  Accountable for managing budgets in excess of $100 million and staff of more than 60 people and have proven expertise in driving projects to completion and achieving focused business results.

Skills Summary

·         Extensive Program & Project Management experience

·         Enterprise Application Implementation for both Package and Custom

·         Business Process Re-Engineering, Strategy and Design

·         Program Management, and Program Office Design and Implementation

·         Enterprise Information Security Program Development, Implementation, and Compliance

·         System Development Lifecycle Methodology Design and Development

·         Quality Control and Test Strategy Development

·         Change Control, Risk, and Process Management

Industry Experience

A.G. Edwards (Financial Services)	EPRI (Energy Research)	Ryder Trucks (Retail Transportation)
Ameriprise (Finance Services)	FEI (Semiconductor, Hi-Tech)	Starbucks (Retail)
Blue Shield CA (Health Insurance)	Frank Russell (Financial Services)	State of Texas (On-Line Procurement)
Boeing (Aerospace)	Kaiser (Health Insurance)	Sun Microsystems (Technology)
Consolidated Freight (Transportation)	Michigan National Bank (Banking)	T. Rowe Price (Finance Services)
Cosmopolitan Casino (Hospitality)	Microsoft (Software Development)	Verizon (Telecommunications)
Dormont (Manufacturing)	National Australia Group (Banking)	Washington Mutual Bank (Banking)
Dynegy (Energy)	Premera Blue Cross (Health Insurance)
Consulting Firms include:
Deloitte Consulting	BearingPoint	Cambridge Technology Partners
SolutionsIQ	Object Systems Group

Professional Experience

·         Senior Program and Project Management:  IT and Business                                                                                   1990 – Present

·         Information Security Management:  DoD and Health Care                                                              1992 – 1997 & 2001 – 2004

Selected highlights and accomplishments (additional experience available upon request)

Deloitte Consulting – Seattle, WA                                                                                                                                        2008 – Present

Manager, System Implementation and Test Manager, Business Processes and PMO Implementations - Company engagements included:  The Cosmopolitan of Las Vegas,  State of Texas,  Kaiser,  Ameriprise Financial,  Blue Shield of California,  Sun Microsystems,  Verizon

Test Manager- The Cosmopolitan of Las Vegas

Responsible for all resort and casino system test planning and testing activities for the resort’s grand opening.

·         Responsible for developing the Test Strategy and Approach for 110 systems and well over 200 interfaces

·         Developed a Risk Based test approach to focus testing on higher risk applications and services

·         Managed Integration and User Acceptance testing and approval processes

·         Directed work efforts of Deloitte as well as client project team members

Manager: Implementation Team - State of Texas

Project Management Support; Contract Review and Compliance. 

·         Managed an implementation team consisting of 20+ people for a iProcurment solution

·         Provided Project Management support and directions

·         Evaluated Deloitte – BearingPoint merger contracts to identify risks, impacts, and mitigation actions for continuous service and support for the Client

Project Manager, PMO and Global Test Management -  Sun Microsystems

Responsible for Programmatic project planning for a large international ERP implementation. 

·         Managed a PMO staff for scheduling and resource management

·         Lead testing efforts in three different time zones out of a Test Command Center staffed 24/7

·         Ensured project planning activities and updates were captured and communicated appropriately

·         Responsible for weekly team and senior management project stats

BearingPoint – Bellevue, WA                                                                                                                                                      2005 – 2008

Manager, Business Processes and Technology Implementations, company engagements included:  Microsoft, FEI

Project Manager, Business Transformation - Microsoft

Worked within Microsoft’s Events Management team to define a new business model and approach for deploying technologies for Microsoft’s North America events.

·         Conducted As-Is and To-Be requirements and process flow working sessions

·         Created a deployment and change management plan for the new business model and business processes

·         Conducted tool analysis and created strategic approach recommendations effort for an Events Registration

Washington Mutual Bank – Seattle, WA                                                                                                                                  2003 – 2005

Senior Project Manager, Infrastructure Implementations

Premera Blue Cross – Mountlake Terrace, WA                                                                                                                       2001 – 2003

Manager, Information Security Strategies and Tactics / Implementation of HIPAA Security

Manager Information Security - Premera Blue Cross

Managed a direct staff of 12, Responsible for company wide security and privacy efforts.  Role and responsibilities were to ensure compliance with government mandated security requirements for HIPAA and Privacy program compliance efforts.

·         Determined Federal and State regulatory requirements and developed a security program implementation strategy

·         Successfully developed and deployed an enterprise information security program to include the writing of a corporate security program guide and implementation strategies, policies and procedures, along with corporate roles and responsibilities

·         Architected, implemented and deployed enterprise application security tools and techniques, e.g. Host and Network Intrusion Detection; Event Log Management, Incident Response process and procedures

SolutionsIQ – Bellevue, WA                                                                                                                                                                      2001

Program and Process Management - Consultant to Microsoft

Cambridge Technology Partners – Cambridge, MA                                                                                                                1998 - 2001

Program / Sr. Project Manager - Company engagements included:  AG Edwards,  Michigan National Bank / National Australia Bank,  Washington Mutual Bank,  Microsoft,  Dormont Manufacturing,  Ryder Trucks,  EPRI,  Dynegy

Program Manager, Web Development - AG Edward

Managed a staff of 50+/- technical consultants to provide an Internet web-based Sales Pipeline application for their high valued stock-trading clients.  The staff was aligned into four teams; two Development, a Quality Assurance & Testing, and a PMO.

·         Managed daily Client executive management interaction, status, and updates

·         Conducted executive status and project overview meetings, and issue escalation processes, ensure timely and quality deliverable requirements were met as communicated to the client.

·         Lead client requirements sessions and outlined an approach strategy for product end-to-end user acceptance testing

Program Manager - Michigan National Bank, part of National Australia Bank

Global Siebel CRM Implementation:  The effort was based out of Australia requiring coordination with our U.S. based client as well as representatives from the United Kingdom, Ireland, New Zealand, and Australia.

·         Managed a staff of 20+/- consisting of three teams Development,  Quality Assurance & Testing (Model Office),  and Assimilation Solutions

·         Managed communications and expectation of the U.S. based client as well as our international clients

·         Developed a strategy, direction, and training plan to successful deploy and hand off the application to the client

·         Developed and Managed testing activities that exceeded client quality expectations

Object Systems Group – Dallas, TX.                                                                                                                                            1997 - 1998

Project Manager, SDLC and PMO development - Consultant to T. Rowe Price

The Boeing Company (Security Clearance:  TS-SBI) – Seattle, WA.                                                                                      1992 - 1997

Manager, Computing and Telecommunication Security, DoD projects

Education and Training

Pacific Lutheran University, Tacoma, WA                                                                                          Landmark Education, Seattle, WA
BA:  Business Administration (Cum laude)                                                          Seminars and training in leadership development
Major:  Management Information Systems

Technical Summary

Enterprise Applications	Platforms	Desktop Power User
Custom Application Development,  COTs Implementations,  Siebel, PeopleSoft,  Oracle,  Host and Network Intrusion Detection,  Security Information Management Systems	IBM, UNIX, and OS2 Servers,  Large Scale Data Centers,  Wireless Networks,  Integrated LANs and WANs,  Middleware	Windows Operating Systems,  MS Office Applications,  MS Project and Project Server,  SharePoint Administration

Memberships and Affiliations

Project Management Institute – PMP Certified                                                                                           Computer Security Institute

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