Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
PLYMOUTH STATE
UNIVERSITY Plymouth , NH
PLYMOUTH STATE
UNIVERSITY Plymouth , NH
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JULIA ALDOUS Cell: (781)
330-9876
309 Shattuck Street · Nashua, New Hampshire
03001 julia@gmail.com
PROFILE: Highly
skilled computer and Information Technology professional with a broad knowledge
of emerging technologies, new products, systems, and applications. Detail-oriented with excellent
communication, problem solving, organizational, and customer service skills.
EXPERIENCE: Senior
Information Technology Specialist
PRTM, Waltham , MA
·
Perform
day-to-day technical support for Windows XP/Windows 7 clients and Windows
server environments for all US and European users.
·
One
of a team of six supporting 700 global users and 18 offices; US, UAE, India,
France, England, Germany, Scotland, China, and Japan.
·
Provide
support for standard applications including MS Office 2003/2007/2010 as well as
other user requirements using GoToAssist to access machines remotely.
·
Management
of the EUS laptop fleet, including getting faulty units repaired and providing
same day shipment of replacements for faulty laptops and/or hard drives.
·
In
charge of creating user accounts, mailboxes, permissions, security groups, and
distribution lists through Active Directory on Windows Server 2003/2007 and MS
Exchange 2007.
·
Serve
as backup to the IT Director for all LAN administration responsibilities.
·
Researched
solutions to problems and work with suppliers on resolutions.
·
Provide
IT training and orientation for newly hired employees.
·
Create
and update computer software images using Symantec Ghost.
·
Administer
the PGP Universal Servers and corporate Blackberry Enterprise Server.
·
Manage
laptop, desktop, and server security and backups through Iron Mountain
Connected and Symantec Backup Exec.
·
Assisted
in company rollout of Windows 7 and Mac pilot programs of 15 users.
·
Manage
temporary IT department employees.
PC
Desktop Administrator
NORTHERN ELECTRONICS
AUTOMATION, Londonderry, NH 03053 (2006)
·
Assisted
users with PC hardware and software problems.
·
Repaired,
rebuilt and replaced company PCs as needed.
·
Completed
daily tasks relating to company network and PC security.
·
Performed
basic hardware and software training for new users.
·
Regularly
monitored company PCs and laptops for adherence to company MIS policies
regarding software peripherals and appropriate usage.
·
Updated
and maintained company web site.
·
Installed,
tested and implemented computer software and hardware.
·
Composed
monthly e-mail blasts for newly arrived equipment and specials.
·
Video
taped, edited and created sample videos of equipment for customers.
·
Maintained
physical inventory of hardware and software computer assets.
·
Assisted
manufacturing operations with hardware and software trouble-shooting on
computerized equipment and testers.
Computer Science Internship
·
Completed
a Computer Security Internship in the Information Technology Services
department at the college, interfacing with a staff of 40 faculty members and
students.
·
Tested
and evaluated software including McAfee’s Entercept and Microsoft Vista,
developed Computer Security documentation for students and faculty.
Planned and coordinated a
campus Computer Security Day and contributed to education, awareness, technical
support, and software management.
EDUCATION: B.S. degree in
Information Technology
References
Available Upon Request
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