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Senior HR Consultant Sample Resume Format in Word Free Download

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Maya Sutton

Newark, DE. 19001, maya@jdmpflex.com, 302-883-9876 - Business
 


Professional Summary


Results oriented Human Resources professional with over 18 years of comprehensive HR experience. Expertise includes employee relations, conflict management, change management, worker’s compensation and benefits administration.  Proven experience collaborating with Global Executive and Senior (C-level) management to implement HR strategic planning in alignment with corporate goals. Possess HR knowledge in a variety of sectors including union and non-union environments.  Excellent ability to identify, develop and implement strategic plans for performance management, retention, recruitment and talent management planning.  Experienced in the execution of Foreign National transfers and visa processing, policy design, mergers and acquisitions, training and development, sexual harassment investigation, racial discrimination investigation, EEO compliance and Affirmative Action.

Career Experience


JDMP FLEX HR & IT Business Solutions, LLC
Senior HR Consultant and Managing Partner                                                                     2011-Present
Specializes in Human Resources and Information Technology solutions for companies.

  • Led and set Executive HR strategy for the following functional areas at CableNet Services, Inc.: Training, Risk Management (including Workers Compensation), HRIS, Recruiting, Employee Relations and Benefits.
  • Reported to Ownership team and led and mentored staff in: Operations Support, Human Resources, Risk Management and Training.
  • Focused on implementing strong Employee Relations, a new On-boarding program, Workers’ Compensation education, Safety, Knowledge Management and Operations Management development.
  • Positioned and represented CableNet during merger and acquisition opportunities.

SAP America, Newtown Square, PA                                                            

Global Manager, Workforce and Resource Management                                                 2011-2011

Director, Human Resources                                                                                                 2005-2010

Leading global software and services provider to Fortune 100 and 500 companies.

  • Utilize Workforce Management tools to facilitate skills enhancement for the Global Sustainability Hub Unit Consultant group. Utilize Resource Management tools for the Global Sustainability Hub Unit and EMEA region in order to facilitate Consultants being on billable assignments.
  • Led the USA and Asia Pacific Human Resources Department, USA Information Technology Department and oversaw USA Operations Management Team for TechniData America LLC, a SAP Company.
  • Collaborated with Global Executive team to identify and recruit start-up staff in the Asia Pacific region.  Implemented all HR policies, procedures and processes for this new legal entity that resulted in immediate revenue generation of $295,000.
  • Resolved complex employee relations issues between Global Executive team and Legal Entity C-Level management through coaching and fact finding resulting in more collaborative and effective business decision-making.
  • Effectively managed a $1M budget for USA Human Resources and Information Technology operations.
  • Consistently delivered timely, strategic implementation of training, programs and systems under budget resulting in $350,000-$400,000 yearly savings towards EBIT.
Maya  Sutton CV                                                                                                                   Page Two

  • Implemented a Global Sales Reward Program that resulted in motivated sales staff and driving sales revenue generation with a Global increase of 13%.
  • Executed effective employee training, high employee engagement approach and competitive salary wage surveys resulting in zero HR legal claims and an average of 11% year-over-year turnover.
  • Demonstrated experience initiating cost containment strategies resulting in significant savings. 
  • Created and implemented a global performance evaluation process resulting in all employees, regardless of geographic location, to be on a similar evaluation process so that all global employees could be assessed on the same criteria.
  • Directed, mentored and held accountable the Operations Management team on business issues such as projected billability compared to backlog and pipeline, sales and lead generation strategies and cost saving measures.

Wells Fargo Financial Acceptance, Allentown PA                                                   2004 - 2005
Human Resources Consultant II
Renowned Fortune 500 Financial institution with over 240,000 employees.

·         Responsible for HR consulting on all Employee Relations and compensation issues for the Repossession/Loss Mitigation/Delinquent Accounts call centers.
·         Actively participated on a Six Sigma project team that resulted in a $6M savings to the organization.
·         Consulted and provided legal direction on serious workplace issues such as violence, sexual harassment, hostile work environment and FLSA. 
·         Facilitated the rollout of new systems to the management teams such as online recruiting, staff management, managing premier performance and compensation that resulted in more educated management teams.  
·         Facilitated action planning sessions to improve or fix concerns bought forth by team members and worked with management to implement sound business solutions. 
  • Mentored management team members concerning corporate culture, communication skills and inter-office politics in order to increase their success in the organization.   

Citizens Bank, Philadelphia PA                                                                                             1999-2004
Senior Human Resources Generalist
Responsible for all employee relations, recruitment and compensation issues for 700 clients located in over 70 multi-sites in Retail and Wholesale Banking business areas.  Supported several business lines such as Mortgage, Real Estate Management, Trust, Security, Technology, Retail Branches and Operations.

American Red Cross – National Testing Laboratory, Philadelphia PA                              1997 – 1999   
Human Resources Manager
Handled all employee relations, training, union avoidance campaigns, benefits, workers' compensation claims, recruitment and HR policies and procedures.  Successfully implemented, created and formulated the HR Department.  Investigated, corrected and solved major employee relations issues.  Demonstrated experience initiating cost containment strategies resulting in significant savings. 

education and credentials


LaSalle University, Philadelphia, PA
BS in Business Administration, Concentration in Human Resources
Society for Human Resources Management (SHRM) - National Member
Delaware Society for Human Resources Management (DESHRM) – Local Member
HRIS Systems and IT Experience –SAP HR, SAP RM, PeopleSoft and ADP, Microsoft Office applications


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Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

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