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Maya Palinkas 330-203-9876
(C)
309 Azalea
Circle ·
Northfield Center, OH 44001 maya.palinkas@yahoo.com
Senior Executive
Sales
Management | International Business | Operations
Growth-driving
business leader with engineering background and 15-year career with
manufacturer Tylok International distinguished by key role in driving
exceptional annual revenue increases. Engaging presenter and communicator who
leverages technical expertise to build credibility with customer
decision-makers. Recognized for an ability to meet any challenge, and for
calmness under pressure.
Highlights
from Tylok include:
·
Drove five-fold revenue
increase, setting annual company records for 10 years.
·
Launched formal sales
operations, grew the distributor network, and personally performed
presentations to major customers.
·
Used Spanish language and
cultural fluency to expand sales abroad. Created and starred in English-
·
Led quality function
concurrently with sales, resulting in only one non-conformance issue in six
years.
Core
Competencies
Strategic
Planning & Execution Global
Sales Team
Leadership & Motivation
Distributor
Relations Presentations
& Negotiations ISO 9001
Professional Experience
TYLOK INTERNATIONAL, INC. Euclid,
OH · 1998–2012
Manufacturer
of fluid components: Instrumentation Tube Fittings, Ball Valves, Needle Valves, Quick
Connects, and Metal Hose.
Career
Overview: Hired into privately held company as an
engineer and rapidly took on multiple simultaneous roles in quality,
technology, product training, marketing, and sales engineering. Promoted to VP
of Sales for ability to drive 25% average annual revenue increases.
Vice
President of Sales (2006–2012)
Set
strategic direction and guided day-to-day operations of sales department. Led,
trained, and reviewed team of 53 agents from 22 manufacturer representative
firms to drive sales nationally to large and small accounts including steel
mills, pharmaceutical companies, power plants, and oil and gas facilities. Held
dual role overseeing ISO 9001 Quality Management System and EstiTrack
enterprise system.
·
Revenue
Performance. Instrumental in fueling revenue growth of
570%+ in 15 years.
·
Major
Competitive Wins. Acquired new accounts from
competitors, including Duke Energy, International Paper, Anheuser-Busch, Puerto
Rico Electric Power Authority, ADM, and Exterran.
·
Product
Training.
Ensured strong customer understanding of Tylok products by refining training
presentations; trained sales representatives to communicate benefits of product
lines.
·
Global
Business.
Increased new sales by conducting presentations to 3,000+ distributors/end-users
in the US, Canada, Mexico, Puerto Rico, US Virgin Islands, Aruba, Italy,
Brazil, and Malaysia.
·
Competitive
Advantage.
Secured company’s inclusion as a supplier in Affiliated Distributors.
·
Tradeshow
Property.
Led design and production of company’s first tradeshow booth in 20 years.
·
Quality.
Championed quality system, resulting in a single non-conformance instance in
six years.
Systems/Operations/Acting
Sales Manager (1998–2006)
Charged
with multiple simultaneous responsibilities: quality, information systems,
sales, and product training. Assumed leadership for sales department since
2000.
Maya
Palinkas maya@yahoo.com
| 330-203-9876 (C) | Page 2 of 2
TYLOK
INTERNATIONAL, INC. (continued)
·
Sales
Management. Expanded distributor base by 50% and
ensured rapid ramp-up to full sales productivity by training agents on all
product lines.
·
Account
Acquisition/Retention. Guided sales representatives
in cultivating relationships with companies including General Motors, Daimler
Chrysler, Ford, Cinergy, and oil companies.
·
Collateral.
Authored entire new product catalogs including technical writing and copy, and
led all aspects of design, layout, photography, and color schemes.
·
End-User
Training.
Pioneered company’s training program and conducted group training sessions for
all organizational departments: management, purchasing, engineering,
maintenance, and operations.
·
Technology
Operations. Installed and managed servers to enable
smooth internal business operations, and spearheaded implementation of new
enterprise system EstiTrack.
·
Quality.
Developed and secured ISO 9001 registration status by gaining expertise in all
processes and requirements for customer satisfaction and continual improvement.
AVTRON MANUFACTURING Independence,
OH · 1997–1998
Worldwide
leader in the design and manufacture of electrical control and test
equipment.
Field
Service Engineer
Installed
paper winder control systems for paper/pulp industry and assisted in
installations of DC drive control systems for paper/pulp and steel industries.
EDUCATION
BS, Electrical Engineering,
THE UNIVERSITY OF AKRON – Akron, OH 1994
BA, Spanish,
THE UNIVERSITY OF AKRON – Akron, OH 1994
Semester
Abroad, LA UNIVERSIDAD AUTÓNOMA DE
GUADALAJARA – México 1989
PROFESSIONAL
DEVELOPMENT
Chinese Language Course
(three weeks), FUDAN UNIVERSITY – Shanghai, China 2010
Effective Communications and
Human Relations, DALE CARNEGIE TRAINING 2007
Won
Dale Carnegie Awards: Break Through Award, Performance Award, & Human
Relations Award
Won
Highest Award for Achievement
LANGUAGES
Fluent
in Spanish ·
Conversation in Italian and Chinese
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