My ideal position would leverage three key skill sets:senior
systems administrator, infrastructure architect, junior developer.
Infrastructure Consultant, rbaconsulting.com August 2010 – Present
RBA Consulting, Denver, Colorado
Consultant primarily focused on SharePoint 2010 and
related technologies. Activities include
capacity planning, infrastructure analysis,
Information architecture, governance, PowerShell scripting, FAST for
SharePoint 2010, ActiveDirectory architecture, network topology design, High
Availability SQL Clusters, Virtualization planning and deploying HyperV,
VMware, MS Azure and Amazon Ec2 solutions.
·
Lead infrastructure
consultant for the Portals and Collaboration Group in Denver
·
Created automated developer
images for quick reuse when changing projects
·
Infrastructure Architect
supporting projects that effect 10,000 or more employees.
·
Multiple Global Deployments of
SharePoint 2010.
·
Created a full automated
PowerShell script to deploy SharePoint 2010 in a
multi-server farm configuration.
·
Speaker at SharePoint Fest
2010 & 2011
Senior Enterprise Support, newsgator.com October 2009 – Present
NewsGator Technologies, Denver, Colorado
I was hired to help revamp a distressed support
group, using my proven processes and procedures to help assist the management
team have greater control and visibility into the day to day operations. I was also tasked to improve collaboration
between support groups and product teams.
I wasarchitect and developer for the NewsGator customer facing
extranet, built on MOSS 2007. Lastly I developed a push button hosted trial
system based on the Amazon EC2 cloud services.
·
Supported client
infrastructure systems in roles including SharePoint Architect/Configurator,
Infrastructure Architect, and Systems Administrator
·
Doubled the support team
case-closure rate by implementing improved project management processes and
procedures
·
Bridged communication gaps
between support groups and product teams, allowing developers to better
understand the software problems identified by support groups.
·
Facilitated knowledge sharing
between sister support groups through case reviews and brown bag lunches
·
Created and modified multiple
SharePoint web parts using C#
·
Automated many daily support
diagnostics and customer requests using PowerShell
·
Designed and implemented the
sales demo infrastructure for the NewsGator potential current and potential customers.
These servers were fully configured MOSS 2007 + NewsGator Social Sites
Product, to allow sales persons to launch a 30 to 90 day trial all ready
within 30 min.
·
Architected and developed
NewsGator Customer Extranet
·
Traveled nationwide, in roles
as SharePoint Architect/Configurator
·
Achieved Microsoft Certified
Technology Specialist - Microsoft SharePoint 2010, Configuring &
Microsoft Certified IT Professional - SharePoint Administrator 2010
Director of IT and Operations, aspenware.com October 2006 – October 2009
Aspenware Internet Solutions, Greenwood Village, Colorado
I performed multiple, MOSS/WSS 2007, exchange,
active directory design and implementations for Aspenware’scustomer
solutions. I completely redesigned theAspenware hosting infrastructure from a
managed environment to a fully redundant co-locationenvironment resulting in
greatly reduced cost, improved performance and better backup capability.Duties
also included preparing capital investment requests,and overseeing inventory
and purchasing procedures.
·
Designed and implemented the
operations infrastructure for the Aspenware software development team and
dozens of Aspenware’s clients
·
Provided client
infrastructure systems support fulfilling roles such as SharePoint
Architect/Configurator, Infrastructure Architect, and Systems Administrator
·
Designed Active Directories
with extensive group policy schemas
·
Administrated MS Exchange
mail servers, utilizing comprehensive experience in trouble shooting common
problems
·
Created advanced virtualized
front and back office environments
·
Provided web hosting, with
hardware and software load balancing
·
Designed systems to enable
redundancy and failover, for products such as SQL 2005/2008, web/application
hosting
·
Acquired and managed security
systems, Cisco, Sonic Wall, WatchGuard
·
Performed phone system
maintenance and upgrades ( AVAYA, Allworx)
·
Developed and managed
Aspenware’s IT policies and budget, and ROI forecasts
Helpdesk Tier 2 April 2005 – October 2006
IBM, Boulder, Colorado
Primary technical contact for critical issues for
global IBM-JP Morgan Intranet / Extranet application.Tasks included resolving
technical failures in a timely manner, automating application monitoring
tools, and providing technical expertise for application upgrades.
Owner
April 2004 – April 2005
Simple
Solutions Boulder, Boulder, Colorado
My business partner and I opened a computer repair
shop in Boulder, Co. We were the only computer repair shop that had free pick
up and delivery within Boulder. In the year we were open we sold over one
hundred thousand dollars of products and services and had more than two
hundred customers.We sold the business because the profit margin was not
where we wanted it and decided to pursue new ventures in the tech industry.
·
System Administration for
Windows, DNS, IIS, Email, Encryption Certificates, IP Monitor and SQL Server
in predominantly Windows environments.
·
Personal computer sales and
on-site services to the surrounding area.
·
Upgrades, patching, installs,
security hardening, troubleshooting, client tech support and education.
·
Wireless Setup
·
Backup Systems
·
On-site maintenance contracts
·
Support tickets completed
through SharePoint Team services.
·
Cabling
·
Mac OS
Systems Administrator, I/T Specialist January 2000 – March 2002
Morrison, Brown, Argiz&Farra, LLP, Miami, Florida
Responsibilities included all aspects of systems administration
for the Morrison, Brown, Argiz&Farra, LLP, including servers, applications,
and databases. This included implementation, configuration, coordination,
change control maintenance, troubleshooting, security, usage monitoring and
the development of specialized system procedures.
·
Executed multiple migrations
from Microsoft NT to Server 2000 with Exchange, multiple remote campuses O.S.
deployment
·
Supported end users with
software and hardware issues
·
Assisted in network upgrades
and maintenance
·
Remote client support –
network and end-user
·
Gained experience in Great
Plain, Crystal Reports, and E-Pace
·
Implemented E-Commerce
software
Shift Manager Summer
1997 – Summer 1999
Pizza Hut, Boulder, Colorado
Assisted in building sales to meet company goals
while managing all costs. Provided excellent customer service, upheld
policies and standards, maintained a full staff, and provided training to
team members.
Volunteer, Standup for Kids, 2004 - 2005
Volunteer, Kennedy Robotics -
http://www.kennedyrobotics.com2008 - 2009
Champs Award 2007
Computer Science, Associate of Science August
2002 – December 2003
Front Range
Community College, Westminster, Colorado
Studies focused in application development, IT
project management, multimedia design, technical planning, and business case analyses.
Created working prototypes for numerous web site projects and desktop
applications.
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