Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
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NADIA HARRISON
nadia@optonline.net
201-794-9876
TECHNICAL SKILLS:
CICS4.1 and prior versions, CICSPlex SM - CPSM
CICS Sockets, TCPIP Web Interface
CICS Performance Analyzer (CICSPA)
Intertest, Symdump, Xpediter, Abend-Aid, Hiperstation, 3270 SuperOptimizer, Compuware License Manager, CA Date Simulator, RDz Debug, DADS Plus, CAFC, ACF2, RACF, TSO/ISPF
BMC Mainview, Omegamon, SMPE, IPCS,
CICS interfaces to DB2, MQ, DataCom, VSAM, IDMS, VTAM, EXCI, HTTP and TCPIP
PROFESSIONAL EXPERIENCE
MEDCO HEALTH SOLUTIONS, Fair Lawn, NJ 1999 - 2011
Senior CICS Systems Programmer
Installation, maintenance and support of a high volume CICS environment processing over 175 million production transactions per day. 150 production CICS regions on 9 z/OS LPARs running in a Parallel Sysplex environment. Also supported 150+ non-production CICS regions and related mainframe sub-products.
- Led the project to install and upgrade all regions to CICSTS 4.1 and CICSPlex 4.1.
- Installed CICS4.1 via IBM ServerPac. Maintained CICS4.1 and related vendor products via SMPE.
- Implemented CICSPlex across production z/OS LPARs to create a single point of control.
- Implemented CICSPlex Workload Manager (WLM) for a Point of Sale system which provided dynamic workload balancing and 99.9% application availability.
- Created CICSPlex Real Time Analysis (RTA) definitions to automate event notification and resolution resulting in a 30% decrease in calls to the CICS helpline.
- Implemented CICS Sockets and setup connectivity to Dynamic VIPA ports in support of a technology re-engineering effort.
- Configured CICS regions for Web support.
- Provided systems related trouble shooting and problem resolution.
- CICS performance monitoring via BMC Mainview, Omegamon and CICSPA reporting. Worked closely with Performance team to identify response time issues and rouge transactions.
- Provided superior level of customer support to Application Programmers, QA, Operations and Network support staff and to other Systems Software departments.
- Created SOP and checklists for CICS functions and procedures.
- Provided on-call support to 24/7 Data Center Operations.
ELECTRONIC DATA SYSTEMS, Mahwah, NJ / Columbus, IN 1984 - 1999
CICS Systems Programmer (1985 - 1999)
In a multi-client environment, installed, customized, and supported CICS and vendor sub-products. Provided personalized service, concurrently, to a diverse customer base which included Columbia Pictures, Western Union, AT&T Easylink and Decision One.
- Installed, customized and maintained CICS, ACF2/CICS, vendor products.
- Lead CICS Systems Programmer on a major customer migration. Worked on-site at the client's location to learn their customized system, and support the migration to EDS.
- Provided consultant work to a client who was combining data centers and needed CICS and vendor software to be brought up to the latest versions within a tight deadline.
- Self-starter who provided remote CICS support to Columbus, Indiana data center for 5 years.
- Created and customized new CICS regions as needed.
- Provided systems related trouble shooting and problem resolution.
- Supported multiple disaster recovery exercises.
- Provided on-call support to 24/7 Data Center Operations.
Operations Manager, Florham Park, NJ (1984 - 1985)
At New Jersey Blue Shield account.
- Supervised, trained and scheduled Computer Operators.
- Maintained hardware and software inventory.
- Installed and configured networking hardware.
PREVIOUS RELATED EXPERIENCE
Positions in Computer Operations, Network and Operations Support in retail and banking industries.
PROFESSIONAL DEVELOPMENT & VENDOR TRAINING
Multiple IBM and IBM training partner classes including:
- CICSPlex SM Administration
- CICS Internals
- CICS Performance & Tuning
- CICS Problem Analysis
- CICS Web Services
- SHARE Technology conferences
- IBM Transaction & Messaging conferences
CICS4.1 and prior versions, CICSPlex SM - CPSM
CICS Sockets, TCPIP Web Interface
CICS Performance Analyzer (CICSPA)
Intertest, Symdump, Xpediter, Abend-Aid, Hiperstation, 3270 SuperOptimizer, Compuware License Manager, CA Date Simulator, RDz Debug, DADS Plus, CAFC, ACF2, RACF, TSO/ISPF
BMC Mainview, Omegamon, SMPE, IPCS,
CICS interfaces to DB2, MQ, DataCom, VSAM, IDMS, VTAM, EXCI, HTTP and TCPIP
PROFESSIONAL EXPERIENCE
MEDCO HEALTH SOLUTIONS, Fair Lawn, NJ 1999 - 2011
Senior CICS Systems Programmer
Installation, maintenance and support of a high volume CICS environment processing over 175 million production transactions per day. 150 production CICS regions on 9 z/OS LPARs running in a Parallel Sysplex environment. Also supported 150+ non-production CICS regions and related mainframe sub-products.
- Led the project to install and upgrade all regions to CICSTS 4.1 and CICSPlex 4.1.
- Installed CICS4.1 via IBM ServerPac. Maintained CICS4.1 and related vendor products via SMPE.
- Implemented CICSPlex across production z/OS LPARs to create a single point of control.
- Implemented CICSPlex Workload Manager (WLM) for a Point of Sale system which provided dynamic workload balancing and 99.9% application availability.
- Created CICSPlex Real Time Analysis (RTA) definitions to automate event notification and resolution resulting in a 30% decrease in calls to the CICS helpline.
- Implemented CICS Sockets and setup connectivity to Dynamic VIPA ports in support of a technology re-engineering effort.
- Configured CICS regions for Web support.
- Provided systems related trouble shooting and problem resolution.
- CICS performance monitoring via BMC Mainview, Omegamon and CICSPA reporting. Worked closely with Performance team to identify response time issues and rouge transactions.
- Provided superior level of customer support to Application Programmers, QA, Operations and Network support staff and to other Systems Software departments.
- Created SOP and checklists for CICS functions and procedures.
- Provided on-call support to 24/7 Data Center Operations.
ELECTRONIC DATA SYSTEMS, Mahwah, NJ / Columbus, IN 1984 - 1999
CICS Systems Programmer (1985 - 1999)
In a multi-client environment, installed, customized, and supported CICS and vendor sub-products. Provided personalized service, concurrently, to a diverse customer base which included Columbia Pictures, Western Union, AT&T Easylink and Decision One.
- Installed, customized and maintained CICS, ACF2/CICS, vendor products.
- Lead CICS Systems Programmer on a major customer migration. Worked on-site at the client's location to learn their customized system, and support the migration to EDS.
- Provided consultant work to a client who was combining data centers and needed CICS and vendor software to be brought up to the latest versions within a tight deadline.
- Self-starter who provided remote CICS support to Columbus, Indiana data center for 5 years.
- Created and customized new CICS regions as needed.
- Provided systems related trouble shooting and problem resolution.
- Supported multiple disaster recovery exercises.
- Provided on-call support to 24/7 Data Center Operations.
Operations Manager, Florham Park, NJ (1984 - 1985)
At New Jersey Blue Shield account.
- Supervised, trained and scheduled Computer Operators.
- Maintained hardware and software inventory.
- Installed and configured networking hardware.
PREVIOUS RELATED EXPERIENCE
Positions in Computer Operations, Network and Operations Support in retail and banking industries.
PROFESSIONAL DEVELOPMENT & VENDOR TRAINING
Multiple IBM and IBM training partner classes including:
- CICSPlex SM Administration
- CICS Internals
- CICS Performance & Tuning
- CICS Problem Analysis
- CICS Web Services
- SHARE Technology conferences
- IBM Transaction & Messaging conferences
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