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P.O. Box 309 Seekonk , Massachusetts , 02001-0127
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JOY PARTLAND
email address: joy@gmail.com
Cell
(401) 258-9876
CAREER SUMMARY:
Extensive project management and business analysis experiences within the
definition, design, development, testing and implementation of Identity
Management and Financial Systems in Information Technology at premiere New
England and New York corporations including; Citigroup
GTS, State Street Bank, Investors Bank, Pfizer Global Research and Development,
Textron Financial Corporation, Fidelity Investments, and Citizens Bank
PROVEN
DEMONSTRABLE SUCCESS:
·
Experienced as the key project lead and analyst implementing
enterprise-wide financial systems including; a multi-currency portfolio
accounting system, a daily portfolio pricing system, a SOD cash reporting
module, a derivatives application for options & futures processing, a
monthly client billing system for Corporate Treasury, a digital certificate
management system, and numerous financial reporting/data extract applications
·
Wrote project justification business cases, and other SDLC
documents - including project scope, project costs, ROI estimates, and creating
project schedules/rollouts from kick-off to the post-production transition
·
Liaised with all levels of staff while implementing
applications – from training entry-level line personnel and supervisors to the reporting
of project status issues with senior executives and stakeholders
·
Authored Business Requirements and System Definition
documents including defining use cases and the leading of JAR/JAD sessions
amongst project team members
·
Developed and executed detailed Test
Plans on new
system applications or legacy enhancements - coordinated with assigned QA
Resources or
performed duties as the lead application tester
·
Performed GAP analysis on COTS vendor applications versus the
client’s business needs/objectives
·
Completed Requirements Traceability
Matrixes, maintained and prioritized Bug Tracking Reports
·
Adept in the redesign of operational processes/procedures as
needed due to technology implementations
·
Trained in PMI PMBOK® framework; Member of the International
Institute of Business Analysts (BABOK®)
·
Expert proficiency in using Microsoft Word, Excel,
PowerPoint, tracking projects using MS-Project software, and
documenting new system flowcharting utilizing Visio software.
PROFESSIONAL
EXPERIENCES:
March 2010 to present, Certezza Solutions,
Pittsburgh, PA:
Working
in a Principal Business Consultant role within a strategic consulting firm within
Identity Management:
·
Provided operational expertise during their business start-up
cycle on internal functions including billing, accounting, taxes and business
development
§ Completed contract work assignment on the initial phase to create an
end-user online informational catalog that would map to all reports available
in Oracle Payable and Receivable modules
July 2005 to June 2009, Confiance Advisors
LLC, Founding Member & Treasurer , New York
Within
an entrepreneurial Identity Management consulting company completed an SOW assignment
within Pfizer WTG to link their existing Identity standards to existing
industry frameworks, e.g., Liberty Alliance
As a Project Manager/Senior Business Analyst role consulting at Citigroup GTS in New York
·
Managed an Account Opening pilot
development utilizing digital signatures and workflow authorizations for
Corporate Treasurers
§ Wrote Business Requirements Document (BRD) and managed the project’s
SDLC requirements
§ Executed the end-user test plans with 3rd party technology
resources, tracked open development bugs
§ Scripted all client marketing material and end-user manuals
§ Resolved outstanding device/middleware issues with security token
vendors
- Authored and coordinated the Division’s RFP for a Certificate
Authority application using a COTS solution
June 2004 –
June 2005, KForce, Middletown/New London
Employed
as a Senior Business Analyst consulting at Pfizer PGRD within their Global
Identity Services:
§ Implemented “Smart Cards” including digital
signature functionality within an enterprise PKI rollout team
§ Performed extensive end-user application
testing with outside vendors’ development teams
§ Coordinated with Commercial Banks to meet
their contractual duties/application development as a Certificate Authority within
the SAFE initiative
§ Coauthored the Requirements Specification
Document for a Global Uniform Signing Client (to apply digital signatures) to become the standard to be used
across Pfizer enterprise applications
December 2001 – October 2003, Covansys, Providence , RI
Consulted
as a Project Manager / Senior Business Analyst at Textron Financial
Corporation:
§ Oversaw the SDLC using offshore resources
(India), validated all unit QA testing results through production deployment of
a COTS check processing interface into Textron’s term receivable application
§ Coordinated the data migration, unit
testing and hosting implementation of the McCue Systems LeasePak application
into Textron’s production environment
- Participated in a detailed vendor analysis to define Electronic
Billing Payments and Processing implementation requirements across Textron
Divisions
April 2001 –
December 2001, Fidelity Investments, Institutional Business Group, Smithfield , RI
Employed as a
Project Manager at Fidelity Investments:
- Worked with offshore (
- Coordinated monthly releases, including the QA validation on each assigned application module
- Negotiated development prioritization with the Business Stakeholders to ensure meeting strategic objectives
- Developed the SDLC documents for an Electronic Broker Confirmation upgrade project
June 2000 –
March 2001, Complete Business Solutions, Inc. (renamed Covansys), Providence
Employed as a Project Manager / Senior Business Analyst consultant at
CBSI:
§ Performed on team that completed a detailed vendor analysis of COTS products
which would support Citizens Bank’s initiative to provide secure FTP data
transmissions using a PKI for their small business clients.
§ Participated in the RFP and on the application development that
created a customized reporting application for a smoking cessation study
January 1997 to April 2000, Investors
Bank and Trust Co., Boston ,
Massachusetts
Employed as a Senior Business
Consultant and Analyst at Investors Bank and Trust I wrote several detailed
Business Requirements Documents for assigned projects:
§ Performed
as lead BA on a client billing system sourced from portfolio values which
utilized complex business rules to replace manual calculation processes in
Mutual Fund Operations
§ Wrote
the BRD and worked on the JAR/JAD development team for an internal reconciliation
application to validate each Portfolio Journal balances to its General Ledger detail
§ Defined
portfolio data reporting and data extracts requirements - and development of the
supporting delivery application - for clients and outside analytical agencies
(Morningstar, Lipper)
December
1977 – January 1997, State Street Bank and Trust, Co., Quincy , Massachusetts
Engaged
as a long-term employee I obtained an extensive collection of career
accomplishments:
§ Managed specialists on large-scale application
rollout initiatives - including Daily Portfolio Pricing, a Derivatives
Workstation, a Start-of-Day Cash Reporting and other specialized reporting
modules
§ Participated in the reengineering effort
and system development - and managed the support team - for a workflow application
designed to automate daily fund accounting validation tasks
§ Wrote Business Requirements Documents and
training documents for assigned projects
- Achieved years of “change
agent” experience with line personnel introducing new system functionality
§ Selected for overseas project assignments
and worked at rollouts at outside clients sites
EDUCATION:
- Bachelor of Science,
Graduated Magna Cum Laude
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