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Stella Mindheim
30912
1st Avenue South
Bloomington,
Minnesota
952-881-9876
Stella@aol.com
PROFESSIONAL SUMMARY:
·
Accomplished Leader with a
proven success record in the field of Information Technology Infrastructure
(Banking) and Telecommunications.
·
Experience performing in varied
roles including Program and Project Manager, Engineering Manager, Disaster
Recovery Analyst (BCP), IT Engineer/Architect and Strategic Planner.
·
Strong skills in Planview and
MS Project.
·
Security focused and hands on
experience with Firewalls and there installation/utilization.
·
Managed Telecommunications and
Data Infrastructure migrations and acquisitions across the United States to comply with corporate needs.
This included circuit design and upgrades, Local Area Networks and Wide Area Networks
requirements, timing of the upgrades, vendor management and equipment upgrades.
Designed Testing Procedures to ensure all conversions went well and were
approved by Senior Executives.
·
Managed the upgrades and conversions of the all Data Center
Requirements, this included Disaster
Recovery, and SAN directives, Tape System Backups and the Firewall and Security
Teams.
·
Managed all the hardware and software implementations through
working with the developers, engineers, data base technicians and the testing
team
·
Managed all upgrades for new voice networks, MPLS, VOIP and Fiber
Optic Conversions, this included Call Centers as well as Corporate Locations.
·
Major strengths include:
·
Promoter of Change
·
Program Development
·
Project Manager
·
Leadership
·
Process Analysis and
Development
·
Build strong teams by
respecting employers, employees and providing a clear directional path leading
to the ultimate goal.
AWARDS:
·
MCI Legend Award for Program
Management
·
SNET NOVA for Voice/IT
Engineering Design
CERTIFICATIONS:
·
Project Management
Certification; UCONN
·
Cable and Wireless – Project
Management Certification (United States and International
·
Wells Fargo: Version 10 LDRPS
EDUCATION:
·
Engineering Studies; New Haven
College of Engineering
·
Degreed Equivalent in Telecommunications; Bell Labs/Bellcore
PROFESSIONAL EXPERIENCE:
S3 Consulting Firm
Senior BCP (Business Continuity Planning)
Analyst
2010 to 2011
While engaged at Wells Fargo Bank:
·
Developed and designed a new
approach for implementing Disaster Recovery concepts and processes.
·
Analyzed plans (LDRPS) for the
Infrastructure recovery of Complex Applications.
·
Performed Gap analysis and
remediation.
·
Executed walkthrough
simulations, data center to data center, location based simulations and
regional testing events.
·
Technologist: Mainframe to
Desktop Recovery.
·
Suggested improvements to IT
designs as discovered.
·
Studied the latest concepts of
LDRPS Version 10 best practices and performed a quality review of the most
complex critical application recovery plans to ensure compliance was met and
the plans would pass government audits.
·
Data Center to Data Center
Simulation Exercises.
·
Improved quality of testing
through analysis of current systems
US Bank
Project Manager/System Integrator–
Information Technology (voice and data)
2004 to 2009
·
Managed a cross functional
(matrix management) team consisting of ten departments in application
development projects at the Enterprise level by providing the infrastructure
design builds to meet the Line of Business specific needs.
·
Met with various Lines of
Business to thoroughly understand and document the system requirements.
·
Collaborated with the
infrastructure teams to ensure all IT rules where met and provided for. This
included, but not limited to DNS, Firewalls, Network Components, Servers, Open
System Storage Management, Asset Management, MQ Messaging, DB2 and HA.
·
Documented all engineering
design specification for end to end builds, including test plans, installation
directions, operational recovery processes and resource planning.
·
Engineered the infrastructure
build of 200+ servers, both distributed and integrated. (with all the
components) for the Sales and Service Team.
25M Dollar Project
·
Performed Equipment and
Technology evaluations with vendors of choice to ensure designs were state of
the art, cost effective and scalable.
·
Wrote the installation and recovery
procedures of the systems.
·
Managed and tracked the
procurement of all hardware.
·
Managed and reported on the
budget for each design.
·
Analyzed all projects under control
to ensure all compliance rules and regulations were met. This included. but not
limited to PCI, GLBA and SOX.
·
Expert in Acquisitions’ and
Mergers Project Implementations
·
Highly skilled in all aspects
of Corporate Real Estate Initiatives. Cable, Equipment, Network Configurations
and segmentations compliance.
·
Educated in Fiber Optic,
Digital Circuit design and sizing. Main Distribution Terminals, Equipment Room
Designs, Power Configurations.
·
Product types: VOIP, MPLS,
Extranet, etc.
Integra Telecom Minnesota
Senior Program Manager Operations/Senior
Network Engineering and Planning Manager
2001 to 2004
While performing as a Senior Program
Manager Operations from 2003 to 2004:
·
Created, designed and
implemented a successful capital expenditure and inventory tracking system
(asset management). Program was tested and implemented as the new corporate
standard, company needed a geographical method of capturing capital
expenditures and this program satisfied the need.
·
Provided training to the staff
that would use this tool for procurement of equipment.
·
Integra Telecom, being a
smaller CLEC, struggled with the receipt of defective equipment. Worked with
corporate staff to design a program for the return of defective equipment and
the recapture of capital expenditures.
Vendor management and vendor service ratings developed from this
project.
While performing as a Senior Network
Engineering and Planning Manager from 2001 to 2003:
·
Managed Network Engineers
(Voice and Data), Capacity and Facility Planners and Data Technicians
associated with core and distribution networks and complex projects.
·
Created and implemented network
planning tools which improved operation deliverables and requirements by 15%.
Methodology adopted and standardized as preferred method in business operations
and projections.
·
Led the engineers in the
development of their skill sets, improved the level of confidence in employees
by presenting them with challenges and assisting each individual through
encouragement to reach their goals. Knowledge increased within team and they
were recognized for their achievements.
Cable and Wireless Washington D.C.
Director Global Capacity Planning ASP
Division
2000 to 2001
·
Directed Staff in the design
and implementation of network requirements associated with software delivery
and transportation of data to clients (International Level).
·
Member of a committee charged
with obtaining MS Certification for the delivery of Microsoft Applications and
Products. Team awarded Certification.
MCI, WCOM and UUNET
Senior Planning Engineer, Senior Project
Manager and Technical Consultant
1994 to 2000
While performing as a Senior Planning
Engineer for UUNET:
·
Planned Upgrades and Capacity
Solutions for the best internet infrastructure in the United States and
Canada.
·
Tracked Circuit Installations,
measured capacity levels and provided reporting documents to the engineering
team.
While performing as a Senior Project
Manager for WCOM and MCI:
·
Managed a team of Project
Managers and highly complex projects for the National Sales Team. These
projects were strategic and technically intense and diverse in technologies.
·
Was awarded the MCI Legend
Award for accomplishments.
·
Business Lines: Finance,
Banking, Department of Defense and large scale corporations.
While performing as a Technical
Consultant/Sales Engineer –for MCI – Account Department of Defense:
·
Provided technical advice and
recommendations to the Sales Team and Military on network designs and services.
·
Assisted in the winning of
several contracts including FTS.
·
Responded to RFI’s and RFP’s
for military bases, majority of clients were the Air Force and Army.
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